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Sheraton Carlsbad Resort and Spa

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#18 of 36 Hotels in Carlsbad
Certificate of Excellence
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Sheraton Carlsbad Resort and Spa
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1,218 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Carlsbad Resort and Spa
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Showing 1,188: English reviews
Pasadena, CA
Reviewed 23 March 2017

We had a superb stay at this property. The room was comfortable, and the staff was exceptional. We really appreciated the daily breakfast and found the food at the restaurant to be worth staying on property for. Parking was easy, the pool was never crowded, and the path to LEGOLAND provided my daily exercise. =)

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Thank baby8684
Montreal, Canada
Reviewed 13 March 2017 via mobile

Rooms are a little aged but otherwise functional.We visited in late Nov and couldn't get any heat Going. We waited for maintenance but that took two hrs. Grounds are Manicured but they should apply some of those efforts to the rooms. Fair value at best for our tastes

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Thank sylvain m
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear sylvain m: We are very sorry to hear we did not meet or exceed your travel taste, as well as failed to deliver the fastest in-room service imaginable. We strive daily to ensure our resort is cutting edge and top notch.... from our massive internet expansion to the fastest WiFi speed possible, white glove room treatment from our dedicated...

Gresham, Oregon
Reviewed 12 March 2017

A wonderful property with a restaurant on site that is priced on a family's budget. Coffee shop and small convenience store on site also. Large swimming pool was clean and warm. Hot tub was large and can accommodate about 20 people. outdoor ping pong and foosball also. Great place to stay for LEGOLAND, just stay parked at the hotel and...

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Thank GreshamJim
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear GreshamJim: Sounds like you definitely know how to get away from it all! ;) We're delighted you and your family had a fabulous time and enjoyed so many of our wonderful amenities! We sincerely hope you will "get away" again soon! P.S. - Wait till you see the new additions coming in 2018...!

Reviewed 1 March 2017 via mobile

What an amazing facility. The pools were beautiful though it could've been heated a little bit more. The bar had an awesome bartender and drinks, the 3 br suite was awesome with its own kitchenette and the beds were heavenly. We didnt even want to get out of bed because it was so comfortable. One of the best hotel beds...

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Thank hazel d
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear hazeld: Glad to hear your girl's weekend was nice and enjoyable! We'll be sure to pass along your kind review to the rest of the team! Hope you were able to enjoy some spa time as well! If not, well.... we sure hope you come back soon and take advantage of every service we offer! After all.. Girls NEED...

Roseville, California
Reviewed 26 February 2017

The hotel is very nice and rooms comfortable. Restaurants are good and the pool area is nice. It's not really a romantic or beach kind of destination even though it's very close to the beach. It does have a pretty fun golf course attached and driving range is fun. The real deal is that this is a family hotel, right...

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Thank Steve R
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Steve R: Thank you for the review of the resort! While it's true we are family friendly being walking distance to LEGOLAND, we also hope that our honeymooners, anniversary celebrators and business/group travelers alike all find that the resort has a very "adult" side as well. With many romantic, upscale dinning and nightlife options within minutes, a beautiful golf...

Yorba Linda, California
Reviewed 13 February 2017 via mobile

We had a nice family getaway at this well maintained resort next to Legoland. The pool is heated and open late. Kids had a blast swimming until very late and having dinner pool side. Location is very nice. Direct private access to the Legoland, shuttle to the premium outlet, less than 10 min drive to Encinitas and downtown Carlsbad. We...

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Thank IVsystem
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear IVsystem: And, thank you for your "solid" review! We are delighted you and your family enjoyed the resort and were able to enjoy a few of the many amenities we offer! Looking forward to having you return soon!

Newark, California
Reviewed 27 January 2017

Food was excellent, clean rooms, big pool with a few entertainments. Soccer table, pool table and tennis table. Definitely a good place to relax with family and kids. If you're planing to bring your kids, and planning to visit Legolad, the hotel has a private back entrance to the park. So overall the experience was great. However, the staff made...

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1Thank bigtimehotelexpert
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear bigtimehotelexpert: Based on your name/handle with as much experience as you probably have under your hotel belt, this is quite an honor for us to receive such high remarks and 5 star review from someone so well traveled! We are beyond delighted you found everything to your liking. Once again, on behalf of the Sheraton Carlsbad Resort & Spa,...

Singapore, Singapore
Reviewed 24 January 2017

We stayed here in December just before New Year's. The hotel was full, but it didn't feel like it. It's a nice hotel with beautiful grounds and spacious, relaxing rooms to come back to after a day lining up with the crowds! It has its own entrance to Legoland which is at the back of the park, so you get...

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1Thank travellinglibra
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear travellinglibra: Thank you for your review! We're glad you enjoyed your stay and found the convenience of our private entrance a hit! We hope you will be back for Holiday 2017 were there is sure to be so much more to delight you and your family with! We hope you will stay tuned as the months progress forward to...

Reviewed 19 January 2017

Pulling up to this hotel was beautiful. Seemed very tropical and classy. The parking arrangement was a little weird, but we figured out that valet wasn't much more, so we opted for that. The main building led me to believe the rooms were going to be just as classy. However, that building smelled like BBQ and unclean people every time...

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1Thank Genelle H
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear Genelle H: Thank you for your feedback on our resort. We would certainly like to discuss your review in person at your convenience and obtain a bit more information as to what room you stayed in. This review is certainly outside the normal review for our resort. Especially, when each room is personally inspected to ensure quality or our...

torrance
Reviewed 18 January 2017 via mobile

I can't stress enough what an amazing time my family and I had here. The Sheraton in Carlsbad was the cleanest Hotel I've ever been I kid you not. The pool and hot tub Were sparkling,crystal clear! The walk through the hallway to get to our room smelled like lemons it was so clean and fresh and when we went...

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1Thank gwynne1234
Sheraton C, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Dear gwynne1234: We are truly honored! Thank you for such a wonderful review of our resort and your stay! We look forward to your return soon - and hopefully again when we redo our already fabulous rooms! ;)

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more   less 

Additional Information about Sheraton Carlsbad Resort and Spa

Address: 5480 Grand Pacific Drive, Carlsbad, CA 92008
Region: United States > California > Carlsbad
Price Range: $279 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Carlsbad Resort and Spa 4*
Number of rooms: 250
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Also Known As:
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton
Hotel Style:
#5 Spa Hotel in Carlsbad
#5 Business Hotel in Carlsbad
#10 Romantic Hotel in Carlsbad
#13 Family Hotel in Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Carlsbad Resort and Spa staff and other travellers.
16 questions
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Portland, Oregon
over a year ago
San Rafael, California
over a year ago
USA

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Questions? Get answers from Sheraton Carlsbad Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They will not accommodate any requests, so its pointless”
AlyonaS_12, 25 Apr 2017 | Read review
“Coastal View Rooms (bldg nearest lobby) have best view of 4th of July fireworks and hotel grounds.”
iryns2015, 22 Apr 2017 | Read review
“ask for ocean view”
  • patio off the 1st floor
Kelsdog, 19 Apr 2017 | Read review
“Oceanside, may be just a glance at the ocean not a full view. Back side is Valley view”
GreshamJim, 12 Mar 2017 | Read review
“Facing pool”
ted40, 29 Nov 2016 | Read review
5 of 5