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Sheraton Carlsbad Resort and Spa

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#18 of 36 Hotels in Carlsbad
Certificate of Excellence
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Sheraton Carlsbad Resort and Spa
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1,208 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Carlsbad Resort and Spa
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Showing 1,178: English reviews
San Francisco, California
Reviewed 8 April 2013

This is a great place to stay if you intend to go to Legoland because you can just keep your car parked here and walk through the private back entrance to the park. We've been to Legoland many times but never knew that this entrance existed (you'd never know where it was unless you checked out this hotel). Because of...

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1Thank GoodLife15
Mountain View, California
Reviewed 3 April 2013

The hotel and staff were wonderful so I'll just talk about the useful stuff. I was there for a seminar and my family in LA was meeting me there. My room wasn't ready but they let me check in and put my family on the room so they could go to the room or enjoy the hotel if I wasn't...

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Thank Lisa D
phoenix
Reviewed 2 April 2013

Took family of 6 to Lego Land for 'Spring break..stayed at Sheraton Carlsbad..what a great family hotel..the service was EXCELLENT, everyone was so helpful and friendly..the shuttle drivers to the park were fabulous..rooms were so nice..my grandkids want to go back for the rest of their lives....we ranged from 8yrs old to my mom 94yrs old..We had an amazing time..Again,...

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Thank tvlgrma
Denver, Colorado
Reviewed 29 March 2013

The Sheraton was an upscale, family friendly resort in Carlsbad. We loved the close location and private entrance to Legoland. Our room had two queen beds, a small balcony, and lots of extra space. Everything was spotlessly clean and the beds were fantastic! We would definitely stay here again and recommend it to friends and family.

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1Thank camfam4
Richmond, VA
Reviewed 25 March 2013

Quick check in. Room - clean, comfortable and huge. Sheraton provides excellent accommodations as usual. I had a king size bed on the second floor of building 1. Perfect location, near the pool and lobby. Pool - heated and nice, open 24hrs Exercise room - open 24 hrs

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Thank mdpai79
Saint Louis, Missouri
Reviewed 23 March 2013

The Sheraton Carlsbad is a beautiful resort located near San Diego. The location is great - near the ocean and the town of Carlsbad is the typical quaint California style towns. I utilized the banquet facilities and Carolyn, Craig and Jason were there every day with a smile on their faces ready to accommodate our every need. Lunches were delicious....

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Thank 2g-gal
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

5 Stars! Thank you for the fantastic review. We are so happy to hear that you were well taken care of by our team. It means so much for our associates to get called out for outstanding service. We look fowrd to November would love to have you sooner. All the Best, Megan Conner Hotel Manager

Winnipeg, Canada
Reviewed 17 March 2013

The beds were fantastic, the staff were five star and went above and beyond for us in order to please us. This was such a wonderful experience that I plan on staying here again very soon while looking for a winter home in Carlsbad.

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Thank meachelle
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

5 Stars for Theresa, Linda, William! Thank you for recognizing the team they love to see their names in lights. Bragging rights goes along way! . We look forward to calling you neighbor and a regular in Twenty/20. Best of luck on the house. Sincerely, Megan Conner Hotel Manager

Phoenix, Arizona
Reviewed 17 March 2013

I don't particularly like the big box hotels but I'm glad I chose this one. Located on an assuming street behind the Legoland Park (to which it has a private access), it is a wonderful hotel with spacious rooms and bathrooms and comfortable beds with great linens . It has fabulous restaurant on the premises where everything was extremely fresh,...

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1Thank AZFrequent_Traveler
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

We love the 5 STARS! Thank you! We are very lucky to be located in Carlsbad, steps from LEGOLAND, Short distance to the Zoo and a quick train ride to Disney. I have to stay we are a good hub for those families wanting to experience all that southern California has to offer. Again thank you for the wonderful comments,...

Reviewed 17 March 2013

My global headquarters is close by so I used the free shuttle bus every day to the office. The staff were ultra-friendly and the breakfast and evening buffet and wine in the Concierge room were fabulous but I can see why some of the negative comments by families were made. Despite the hotel having a private entrance to Legoland it...

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Thank Miles S
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for your FIVE STAR REVIEW! We love to hear from our business travelers, we know that you are on the road and away from your families a lot. We hope that Sheraton Carlsbad can be your home away from home. We look forward to your return. All the Best, Megan Conner Hotel Manager

Germantown, Maryland
Reviewed 15 March 2013

I have just completed a full week business trip and found my experience to be between very good and excellent. I would have given a 4.5 if I had the option! The good: everyone is super friendly and helpful from the front desk to the bell hops to the grounds crews. I had nothing but a pleasant and helpful interaction...

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3Thank HokieInGermantown
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review

Thank you for taking the time to share your experience with our followers. We are delight to hear that you were well taken care of by our team. We strive be the best in the industry and recognize that your guest have choices when they travel. I have shared your wonderful comments with the staff. We have a program call...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more   less 

Additional Information about Sheraton Carlsbad Resort and Spa

Address: 5480 Grand Pacific Drive, Carlsbad, CA 92008
Region: United States > California > Carlsbad
Price Range: $256 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Carlsbad Resort and Spa 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton
Hotel Style:
#5 Business Hotel in Carlsbad
#5 Spa Hotel in Carlsbad
#10 Romantic Hotel in Carlsbad
#13 Family Hotel in Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Carlsbad Resort and Spa staff and other travellers.
16 questions
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Portland, Oregon
over a year ago
San Rafael, California
over a year ago
USA

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Questions? Get answers from Sheraton Carlsbad Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanside, may be just a glance at the ocean not a full view. Back side is Valley view”
 of 5 bubbles GreshamJim, 12 Mar 2017 | Read review
“Facing pool”
 of 5 bubbles ted40, 29 Nov 2016 | Read review
“Garden side (east facing) would be quietest. West facing might have ocean views but it is also the vast open carparking area.”
 of 5 bubbles alano76, 9 Nov 2016 | Read review
“Rooms facing the north east don't have much scenery to look at”
 of 5 bubbles Hickson_Chen, 1 Nov 2016 | Read review
“I found the hotel to be fairly quiet overall, but some rooms overlook the pool, which could be noisier.”
 of 5 bubbles MacyandDan, 29 Oct 2016 | Read review
5 of 5