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BEST WESTERN Carmel's Town House Lodge

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#14 of 25 Hotels in Carmel
Certificate of Excellence
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BEST WESTERN Carmel's Town House Lodge
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591 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Carmel's Town House Lodge
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Showing 473: English reviews
Redwood City, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2014

I already wrote a complete review after I have been solicited via email by Best Western. I am not sure whether it was for Trip Advisor. I understand that reviews are very useful fror the provider as well as the customers but I am going to write a review in every hotel guide or travel blog. In summary we were... More 

Review collected in partnership with this hotel

Helpful?
Thank Papyyguillot
BWCarmelsTownhouse, General Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so we can make your stay even better More 

Los Angeles, United States
1 review
Reviewed 4 September 2014

The Carmel Townhouse Lodge is a great place to stay. It is well located making it easy to walk everywhere. The manager of the property, JD, is great. He is professional, accommodating and goes out of his way to make sure your stay is comfortable. I have recommended this hotel to other professionals and friends!

Review collected in partnership with Best Western

Helpful?
Thank Susan P
BWCarmelsTownhouse, General Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Susan, Thank you for giving us a 5 star review. We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so... More 

San Jose, California
1 review
Reviewed 2 September 2014

We had a wonderful experience at this hotel with our family. The staff was extremely helpful and courteous. The rooms are immaculate. One person in our party uses a wheelchair, and we were able to navigate easily and were provided assistance whenever we needed it. The lobby/lounge area is beautiful and comfortable for complimentary breakfast as well as heat pool... More 

Helpful?
Thank Jay C
BWCarmelsTownhouse, General Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Thank you for giving us a 5 star review. We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so... More 

2 reviews
Reviewed 29 August 2014

This hotel looks better in real life than it did in the pictures - its really quite pretty. Rooms are nicely decorated in wenge style although quite small. Continental breakfast is good with fresh pancakes. Location excellent, just up from Clint Eastwood's Hogs Breath Inn. Although quite pricey for what it is, as Carmel is so expensive its probably good... More 

Review collected in partnership with Best Western

Helpful?
Thank karenpZ1420LU
BWCarmelsTownhouse, General Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Thank you for giving us a 4 star review. We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 August 2014

We stayed in room 209 at your Carmel Town House location two nights ago (19 Aug 2014) and unfortunately my husband was bitten over his entire body (where skin exposed) by bedbugs. We have tried to find a direct email to advise you of this but have had no luck. The discomfort my husband has suffered because of this nasty... More 

Helpful?
4 Thank Mary Ellen T
BWCarmelsTownhouse, Guest Relations Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Horberry, We really do appreciate your sharing your experience for the future guests of our property, and we can assure you the security and safety of our guests is of extreme importance. We take all such reports either directly from guests or anonymously very seriously. Our management takes every precaution to minimize the risk and acts swiftly by implementing... More 

1 review
Reviewed 20 August 2014

JD and his lovely wife are outstanding hotel managers in every way--sweet, helpful, and always patient. The hotel is located right in the middle of Carmel, near great restaurants and shops, and the rooms are very nicely decorated and the breakfast is perfect. I have already booked again for next year.

Review collected in partnership with Best Western

Helpful?
Thank 285wendyh
BWCarmelsTownhouse, General Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Dear Guest, Thank you for giving us a 5 star review. We're so glad to hear you enjoyed your stay with us! We're very proud of our guest rooms, friendly staff, great location and delicious food and we love to hear when our guests love them too. We always try to exceed expectations and can't wait for your return so... More 

Melbourne, Australia
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 August 2014 via mobile

The hotel is very central to restaurants, shops and easy walking distance to the beach. The hotel room was comfortable, clean and the bed was good too. The breakfast was okay and served next door to the hotel. The staff were polite too. As we only spent 1 night at this hotel, it was good for a stop over between... More 

Helpful?
1 Thank Kerrie D
BWCarmelsTownhouse, General Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Thank you for taking the time out of your schedule to complete a review. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback... More 

Fairfax, Virginia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 July 2014

We stayed here for one night during our stop between SF and LA. Carmel is kind of a sleepy town with not much to do. It was OK for only one night. THe hotel was just OK. THe rooms are set up like a motor-in. Hallways are at the exterior. We chose this hotel because the room was big enough... More 

Helpful?
1 Thank ERPRNP
Cologne, Germany
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 July 2014

I was in the Best Western for one night - and that was more than enough... The good thing: the staff was really friendly and helpful and the room was large. But that's it! The mattresses are worn out and you can see that the hotel is already something getting old... Also the bathroom was not really clean! Spend a... More 

Review collected in partnership with this hotel

Helpful?
Thank Sascha K
BWCarmelsTownhouse, General Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Thank you for taking the time out of your schedule to complete a review. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback... More 

Melbourne, Australia
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 13 July 2014

This hotel offers good value for a classy area. The rooms have a fridge, parking is close to the rooms. It s an day walk to the elegant shops and galleries nearby and a short stroll to the beach . We needed two rooms with a queen and two singles at a reasonable price . Not many places here offer... More 

Helpful?
1 Thank Rashelle C
BWCarmelsTownhouse, General Manager at BEST WESTERN Carmel's Town House Lodge, responded to this review

Thank you for taking the time out of your schedule to complete a review. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Two-story Motel located in the heart of village, 2 blocks from shops, galleries & Ocean Avenue. ... more   less 

Additional Information about BEST WESTERN Carmel's Town House Lodge

Address: 5th And San Carlos, P.O. Box 3574, Carmel, CA 93921-3574
Region: United States > California > Monterey County > Carmel
Price Range: $145 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Carmel's Town House Lodge 2.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Best Western Carmel`s Town House Hotel Carmel
Carmel Best Western
Hotel Style:
#3 Business Hotel in Carmel
#16 Romantic Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Carmel's Town House Lodge staff and other travellers.
4 questions
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Fairhope, Alabama
over a year ago
Naples, Florida
over a year ago

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Questions? Get answers from BEST WESTERN Carmel's Town House Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Light sleepers will want a room far away from street corner. Definitely not room 220!”
 of 5 bubbles CL658, 24 Sep 2016 | Read review
“No elevator and it's quiet, so you may prefer ground floor”
 of 5 bubbles H9412VIsteves, 11 Aug 2016 | Read review
“We like second floor to avoid walkers above us. All rooms face central parking.”
 of 5 bubbles Kathy984, 31 Mar 2016 | Read review
“Maybe second level and probably making the reservation by phone.”
 of 5 bubbles 555lucd, 21 Mar 2016 | Read review
“we noticed that the rooms on the 2nd floor near the sunroom do not have a window out to the ocean. we recommend rooms 212, 210 and 214.”
 of 5 bubbles kellisima, 27 Nov 2015 | Read review
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