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Carmel Valley Ranch

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#2 of 25 Hotels in Carmel
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Carmel Valley Ranch
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1,208 Reviews from our TripAdvisor Community

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Showing 1,159: English reviews
San Francisco, California
Reviewed 28 August 2015

We went there as a party of six to celebrate our anniversary. Room rates are high and we expected quality. But we did not get it. When we ordered lunch at pool restaurant, we were told it would be a 40 minute delay. "We're understaffed." Dinner was great but the next morning, breakfast was a disaster! Took an hour to...

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Helpful?
1Thank LeePetaluma
CVRManagement, General Manager at Carmel Valley Ranch, responded to this review

Thank you for your insights. We are terribly sorry to learn of the challenges that you experienced during breakfast but are happy to hear that you enjoyed dinner in our Valley Kitchen Restaurant. What is most difficult for us to learn is that we failed to make you feel special. While many resorts boast beautiful grounds, etc. it's the people...

Riverside, California
Reviewed 28 August 2015

The property is beautiful. Brings you back to nature with fresh honey and lavender. I had the best spa experience of my life. My treatment was so amazing and Patty in the spa made me feel special too. This place will be on my to do again list

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Thank apes1971
Reviewed 28 August 2015

I stayed at Carmel Valley Ranch earlier this year. The suite was so spacious but cozy with my in room fire place. I was able to visit the Aiyana spa and had the an amazing experience there as well. Dinner at the restaurant was spot on and the icing on the cake was fireside s'mores! I travel quite a bit,...

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Thank Paul H
New York City, New York
Reviewed 27 August 2015

Let me start with the pros: absolutely beautiful property, large room, awesome private terrace. Kids pool was great. Lots of activities if you have kids. Oh - and Michelle at the concierge desk was SOOO helpful. She always wrote me back write away, answering all my questions about my drive down the PCH (not even related to the hotel/activities), recommendations...

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2Thank naush76
Reviewed 25 August 2015 via mobile

Nice resort, beautiful ground, definitely a place I would recommend for couples to come and rekindle. There are couple things bothered me and most of it are about service. I noticed the patio lights doesn't work upon check in, called and got promised to get this fixed, it was 2 hours ago. There is no slippers in the room and...

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1Thank Yanni H
CVRManagement, General Manager at Carmel Valley Ranch, responded to this review

Thank you for taking the time to write about your recent visit to our 500 acre playground. Our apologies for the service delays you encountered. Our service approach is friendly and approachable, which we feel is best suited for The Ranch. This should not prevent us from also being timely and detail oriented. Our sincere apologies for falling short in...

CA
Reviewed 25 August 2015

I agree with the last several reviewers. This resort is not quite what you would expect for this price point. We stayed 4 days. The biggest positive is the size of the rooms so if you need space, this resort may suit that aspect. As others have stated, we found the housekeeping lacking. The carpets were dirty and the patio...

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2Thank trvldoc
CVRManagement, General Manager at Carmel Valley Ranch, responded to this review

Thank you for taking the time to comment on the challenges you experienced at our restaurant. We strive to provide service that is friendly, approachable and professional and we clearly fell short during your recent visit. For this we would like to sincerely apologize. We are happy to hear you enjoyed your golf experience, as we pride ourselves on the...

london
Reviewed 24 August 2015 via mobile

The check in was very friendly and quick. The bell staff were extremely attentive. Our room was spot on, hilltop garland suite which was great for sunset watching and plenty of room for us and our three dogs. The food in the restaurant was fresh and innovating, the amenities were superb and was all round a great place if you...

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Thank t4rahs
Pacifica, California
Reviewed 23 August 2015

Stayed at Carmel Valley Ranch during a week in August for a business meeting. The staff was friendly and helpful during the check in process. I appreciated the map since the property is large. Sadly I did not have the time to really explore everything the property had to offer. The grounds are well kept and it does seem like...

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3Thank kristen b
Medina, Minnesota
Reviewed 22 August 2015 via mobile

We booked one night during a visit to the California coast. We were anticipating a stay at a luxury resort and spa, considering the $800 plus price tag on our room. The room was nothing to write home about. It was nice but not special. We were supposed to get early check in, but when we arrived our room was...

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3Thank AmyGmn
Reviewed 21 August 2015 via mobile

A place so elegant and comfortable that I will return to again and again! Our room was elegant, comfortable and very spacious. The bed was a dream! Beautiful grounds, very scenic and great for hiking, jogging and horse riding. There is a horse corral, gyms, a sizeable swimming pool and a fantastic restaurant. Their spa is relaxing and offers superb...

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Helpful?
Thank Antonella S

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Stunning and relaxing, our elegant Carmel Valley resort is abundant with the natural beauty of Northern California, offering intuitive service and memorable experiences in a striking venue. Savor incomparable comfort, breathtaking vistas, and a delightful array of activities at Carmel Valley Ranch. ... more   less 

Additional Information about Carmel Valley Ranch

Address: One Old Ranch Road, Carmel, CA 93923-8579
Region: United States > California > Monterey County > Carmel
Price Range: $578 - $1,150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carmel Valley Ranch 4*
Number of rooms: 144
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Also Known As:
Carmel Valley Ranch Hotel Carmel
Carmel Valley Hotel
Carmel Valley Resort
Hotel Style:
#1 Luxury Hotel in Carmel
#1 Business Hotel in Carmel
#2 Romantic Hotel in Carmel
#6 Family Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Carmel Valley Ranch staff and other travellers.
12 questions
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Questions? Get answers from Carmel Valley Ranch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get one of the rooms that have separate living rooms - you can get connecting suites and that helps keep everyone in one location.”
 of 5 bubbles 854matthewd, 21 Mar 2017 | Read review
“Have only been in the bluff rooms. Great view. Nice short walk to facilities or use their shuttle which are prompt.”
 of 5 bubbles A3109OEdenisp, 13 Mar 2017 | Read review
“Highly recommend vineyard suites”
  • Outdoor Bathtub
 of 5 bubbles laurensP4779BM, 8 Mar 2017 | Read review
“All rooms have a mini fridge, so only get the kitchenette if you plan on cooking”
 of 5 bubbles SeanW672, 6 Mar 2017 | Read review
“Go somewhere else, somewhere that will appreciate your custom!”
 of 5 bubbles IamPrincessSparkles, 18 Feb 2017 | Read review
5 of 5