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DoubleTree by Hilton Hotel Carson

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DoubleTree by Hilton Hotel Carson
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542 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Oakland, United States
Reviewed 29 September 2016

This is my third time staying at this hotel with my book club and the experience seems to get better each time. The only snag was having to continuously connect with the internet each time we moved from room to room (annoying).

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Viola D
Greg G, General Manager at DoubleTree by Hilton Hotel Carson, responded to this review

We appreciate your nice comments about your stays. Not sure about the internet concern but we will review your feedback with the team. Hope to see you again next year

Baltimore, Maryland
Reviewed 28 September 2016

I was totally shocked to be hit with additional fee higher then the rate of the conference website and notes was placed on my account for lower rate but I still was charged the higher fee. And to my disbelief at check out the young lady even stated there was nothing she could do. Really good customer service there smh

Review collected in partnership with DoubleTree by Hilton
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Thank Bgdaddy1us
Greg G, General Manager at DoubleTree by Hilton Hotel Carson, responded to this review

We hope you enjoyed your stay at our hotel. We apologize that you were not fully explained why your rate during your stay was different that the conference rate. All group rates are only available for a specified time. If you made arrangements after the cut off date your rate would be a prevailing rates for the date of time....

Minneapolis, MN, United States
Reviewed 28 September 2016

I was VERY pleasantly surprised when I stayed at the Doubletree in Carson, CA last week. The staff was very friendly and welcoming. The food was great and the atmosphere quite pleasant. I hadn't stayed at a Doubletree in a long time and had forgotten how good they are. Especially, this one in Carson. I highly recommend it.

Review collected in partnership with DoubleTree by Hilton
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Thank Robyn B
Greg G, General Manager at DoubleTree by Hilton Hotel Carson, responded to this review

Thanks for the recommendation. We are happy that after a long time away that you found DoubleTree a welcoming experience. I will make sure to share your feedback with the team.

Riverside
Reviewed 27 September 2016

Excellent staff. Nice amenities. Location was near the mall and other restaurants, and banks. Beds were comfortable. Only complaint was the quality of the carpet. Carpet was stained, dirty and musty smell. However the desk clerks and service workers were the nicest I've ever met and I travel a lot.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Poulohgfji
Greg G, General Manager at DoubleTree by Hilton Hotel Carson, responded to this review

Thank you for taking the time to review our property. We appreciate the positive and negative comments that I can share with the team. We hope to see you again in the future

Long Beach, California
Reviewed 20 September 2016

Cookies upon arrival were delicious! Bartender was great. Pool and jacuzzi were very relaxing. Definitely will come back. Near great restaurants and right off the freeway. Absolutely no complaints about this trip.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 28eddied
Greg G, General Manager at DoubleTree by Hilton Hotel Carson, responded to this review

Thank you for the great review. We hope to see you again soon!

SFO,OC,NY, United States
Reviewed 19 September 2016

YOU WILL LOVE THIS HOTEL! Top 10 Hotel, I love this hotel because of the staff! my fav in many ways... food, bar, pool, beds, area is close to 3 airports and fwys,malls, close to sport loctions. between LA AND OC

Review collected in partnership with DoubleTree by Hilton
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Thank Mark W
Greg G, General Manager at DoubleTree by Hilton Hotel Carson, responded to this review

Thanks for the review. We agree... Location, Location, Location

Atlanta, United States
Reviewed 16 September 2016

No Wifi in the room. Digital check-in just means extra work for the guest, as he/she is required to check in at front desk upon arrival anyway. Staff moved my room SEVERAL times in attempt to "find a signal," without any success.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kevin T
Greg G, General Manager at DoubleTree by Hilton Hotel Carson, responded to this review

Thank you for providing comments that we can research and correct. We normally do not have major wifi access problems, although service can have issues through the provider from time to time, similar to your personal service / problems you may have at home. This does not make your experience better, and we hope we made this right by finding...

CARSON, CA, United States
Reviewed 16 September 2016

I stayed at this hotel on business and did not experience any issues. The hotel was well kept and the staff were helpful and friendly. The pool and jacuzzi were also nice and clean. I had a chance to eat at the restaurant/bar in the hotel and each time the food was very good. I was not disappointed one bit....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Diana S
Greg G, General Manager at DoubleTree by Hilton Hotel Carson, responded to this review

We are very happy you had a great experience at our hotel. We appreciate the comments on the pool area and the restaurant food quality. Thank for the recommendations and we hope to see you again

Bakersfield California, United States
Reviewed 14 September 2016

A great experience for anyone, especially for the one who travels a lot. A breath of fresh air when it comes to the professional staff and how your treated along with spotless rooms and great breakfast.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Brian D
Greg G, General Manager at DoubleTree by Hilton Hotel Carson, responded to this review

Thank you for taking the time to review our hotel. We appreciate your comments and hope to see you again

New York City
Reviewed 13 September 2016

Stayed here for a business trip last week. Was greeted by friendly front desk staff and check in was a breeze. They have these warm chocolate chip cookies that you get on check in that were delish! The rooms are spacious and nicely appointed. Other than having an iron that had a temper and would spit out water when I...

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Helpful?
Thank LaCuca
Greg G, General Manager at DoubleTree by Hilton Hotel Carson, responded to this review

We hope to welcome you again too... We appreciate the great summary of you stay with us! I will make sure to share your comments with the team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about DoubleTree by Hilton Hotel Carson

Address: 2 Civic Plaza, Carson, CA 90745
Region: United States > California > Carson
Price Range: $234 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Carson 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Doubletree Carson Civic Plaza Hotel Carson
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Carson staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Carson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on the Freeway facing side of hotel. In other words, avoid rooms facing East.”
 of 5 bubbles 821sg, 20 Oct 2016 | Read review
“If there is more than two of you, dodge the pricey, but good, breakfast buffet.”
 of 5 bubbles Bill_123, 4 Jul 2016 | Read review
“Room facing parking area are good”
 of 5 bubbles delhiwalaNewDelhi, 23 Jun 2016 | Read review
“Get a room that isn't on the freeway side of the hotel.”
 of 5 bubbles gusb2013, 4 May 2016 | Read review
“Probably request room facing SW, away from 405 freeway.”
 of 5 bubbles slocal, 13 Apr 2016 | Read review
5 of 5