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Holiday Inn Express Castro Valley - East Bay

Booking.comUS$152*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Castro Valley - East Bay
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239 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Castro Valley - East Bay
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Showing 236: English reviews
Los Angeles, California
Reviewed 17 May 2016

The staff at the Holiday Inn express in Castro Valley really went out of their way to make me comfortable. I'm handicapped, so I appreciate this. In addition, the room was spotless, and it smelled fresh. There was free bottled water in the refrigerator. All in all, this was a pleasant experience for someone who really doesn't like to travel...

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Helpful?
Thank jasonjoy32
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Jason, Thank you for expressing your warm sentiments regarding your recent stay with us. As always, we appreciate your patronage and I will certainly pass along your compliments to our team members. We value your business and look forward to serving you again on your next visit to Castro Valley, CA. Warm Regards, Omar Ansari General Manager Holiday Inn...

Grand Rapids, Michigan
Reviewed 10 May 2016

Excellent service!! All of the staff was very friendly from the front desk, (Omar) not sure of the names, to the breakfast service and the housekeeping crew! Very comfortable beds, very clean rooms, iron, blow dreyer, mini fridge and even a keurig coffee maker! Everything I needed to make my stay great! Thank you for a wonderful stay! We will...

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Helpful?
Thank srterrill
HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, Thank you for your kind review! We appreciate you acknowledging our dedicated team members who strive everyday to provide great experiences for our guests. We hope when you return to the East Bay that you will give us the pleasure of staying with us. Warm Regards, Elizabeth Kaufman Assistant General Manager Holiday Inn Express gm@hiexcastrovalley.com 510.889.9300

San Diego, California
Reviewed 13 April 2016

Front desk people Natasha is friendly and efficient. Lupe from housekeeping accommodating and friendly. Breakfast is fresh and very well served! Parking is ample and rooms are always smelling fresh. Traffic is grinding and heavy, so plan ahead your trips.

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Helpful?
Thank Eric R
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Eric, Thank you for expressing your warm sentiments regarding your recent stay with us. We appreciate you acknowledging our team members and will certainly pass along your compliments to them. Elizabeth Kaufman Assistant General Manager Holiday Inn Express - Castro Valley, CA gm@hiexcastrovalley.com 510.889.9300

Brea, California
Reviewed 13 April 2016 via mobile

This hotel makes me feel so welcome, it is almost like being at home. Staff is friendly and accommodating, bed is perfect, keurig, fridge, and microwave in room, and very clean. A nice breakfast provided with something for everyone. To all at the Holiday inn, a very warm thank you.

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Helpful?
Thank mimisaint
HIEXCASTROVALLEY, Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear MimiSaint, It is a pleasure to hear that you had an exceptional stay with us. My staff joins me in gratitude for the kind sentiments. It means a lot to us when a guest acknowledges our breakfast, cleanliness, and when you say this place feels like home. Again thank you and we look forward to doing business with you...

Caldwell
Reviewed 31 March 2016 via mobile

We found this to be a clean and great place to stay. The staff was helpful and kind. The rooms were clean and beds comfortable. It's in close proximity to the Oakland Temple, which is what brought us to Oakland.

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Helpful?
Thank kathymcintyre
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Kathy, Thank you for expressing your warm sentiments regarding your recent stay with us. We appreciate you acknowledging our team members and will certainly pass along your compliments to them. We love it when guests use clean, great, and comfortable to describe their stay with us, and it also serves as motivation when our guests recognize our efforts. We...

Reviewed 5 February 2016

I recently stayed at this location for 30 days. The manager, Omar Ansari, is wonderful as well as his staff. Special kudos to staff Chandan and Natasha. The smallest request was taken care of immediately. My room was spacious, clean, everything in working order -- TV, heater, coffee maker, hair dryer, etc. All staff were polite and very helpful. I...

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Helpful?
Thank Elizabeth G
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Elizabeth, Gratitude for the excellent 5-star review! We appreciate your feedback as one of our longer term guests. I will certainly pass along your compliments to my team members as they continuously strive to ensure our guests have the best possible experience when staying with us. We appreciate your recommendation and hope we have the pleasure of welcoming you...

Castro Valley, California
Reviewed 29 January 2016

My apartment has water damage and we needed a hotel quickly and they took care of everything and was on top of cleaning and the breakfast is like a Denny's pretty darn good food and coffee and drinks. Breakfast for 4 people is typically $40 and that is a great deal because it included, eggs and bacon and sausage and...

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Helpful?
Thank AkaiRed
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, I am pleased to hear we were able to make an unfortunate situation a little better by providing you and your family comfortable accommodations and exceptional service by our team members. I am glad you enjoyed our complimentary Express Start hot breakfast. We appreciate you taking the time to give us your feedback and hope that you keep...

Los Angeles, California
Reviewed 15 January 2016

I've been staying at this hotel since 2004, when it was part of a different franchise, but I'm happy to say that the owner and management are the same, and they made my stay a convenient and pleasant one. The room was clean and smelled fresh, and I enjoyed the complimentary breakfast. When I'm zooming into town to see a...

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Helpful?
Thank jasonjoy32
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, Thank you for your continued patronage to our hotel. We appreciate you taking the time to share your feedback with us and the Tripadvisor community. Our central location and proximity to the Castro Valley BART station awards our guests easy access to many museums and major tourist attractions. We value your business and look forward to your next...

Fullerton, California
Reviewed 11 January 2016

The staff is always kind, polite and willing to go the extra mile for you. The rooms are spacious, clean and the beds will have you sleeping like a baby. The breakfast was probably the best part. With so many options everyone will find exactly what they want. The food is always hot, fresh and delicious.

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Helpful?
Thank Jason S
HIEXCASTROVALLEY, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Jason, It is a pleasure to hear that you had an exceptional stay with us. My staff joins me in gratitude for the kind sentiments. It means a lot to us when a guest acknowledges our our breakfast, cleanliness, and service! It is very gratifying to hear you had a flawless stay with us and I hope we have...

Atlanta, Georgia
Reviewed 9 December 2015 via mobile

This hotel is very close to Napa valley, and is completely remodeled. The rooms are very nice and clean, and the breakfast was nice as well. You are very close to stores and restaurants if you stay there. I would highly recommend if you are in the area and need a place to stay.

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Helpful?
Thank MisterOXAtl
Holiday I, General Manager at Holiday Inn Express Castro Valley - East Bay, responded to this review

Dear Guest, Thank you for sharing your feedback. We are a 56 mi journey to Napa from the hotel, so about an hours drive. I appreciate you mentioning our renovated status, as well as our cleanliness! We value your business and thank you for recommending us. We hope to have the pleasure of serving you again on your next visit...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Introducing the new Holiday Inn Express in Castro Valley, featuring 54 newly remodeled comfortable, spacious, and convenient rooms which are all 100% smoke-free and pet-free. We offer our guests complimentary Express Start breakfast, 24hr Front Desk, In-door Sauna, and a 24hr Fitness Facility. Free High speed Wi-Fi is available to all our guests. 37Inch Flat Panel HD TV's are installed in all our rooms, along with Serta-Elite Plush Mattresses. Newly built Market Place available to our guests. Our hotel is centrally located in the East Bay, CA in a desirable and friendly neighborhood with plenty of restaurants and fun activities nearby such as Lake Chabot Regional Park, (Fishing & Boating) Oakland Coliseum, Golfland Golden Tee, Willow Park Golf Course and much more! The Holiday Inn Express, Castro Valley hotel is committed to achieving exemplary guest satisfaction, and we look forward to providing you with quality customer service! ... more   less 

Additional Information about Holiday Inn Express Castro Valley - East Bay

Address: 2419 Castro Valley Blvd, Castro Valley, CA 94546-5119 (Formerly Comfort Suites)
Region: United States > California > Castro Valley
Price Range: $210 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Castro Valley - East Bay 2.5*
Number of rooms: 54
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Also Known As:
Comfort Hotel Castro Valley
Comfort Suites Castro Valley
Castro Valley Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Castro Valley - East Bay staff and other travellers.
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Questions? Get answers from Holiday Inn Express Castro Valley - East Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the fourth floor and very quiet.”
hutchplace, 17 Dec 2016 | Read review
“North side has better views. Some covered parking is a plus!”
normanf96, 14 Dec 2016 | Read review
“Top floor nice (with slight freeway noise).”
277augustc, 5 Nov 2016 | Read review
“All room quiet. Air Conditioner works and powerfull showers too. HOTTUB is hot and never crowed. Been coming here for years.”
barbaramatthew1999, 18 Sep 2016 | Read review
“Ask for rooms on the back of hotel as street noise is loud on week day mornings.”
mamasu2035, 25 Jul 2016 | Read review
5 of 5
Booking.com
US$152* /night
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TripAdvisorUS$152
HotelQuicklyUS$203
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Prices are for 1 room, 2 adults
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