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Sheraton Cerritos Hotel at Towne Center

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Traveller (116)
Room & Suite (53)
Pool & Beach (5)
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Overview
  • Excellent32%
  • Very good41%
  • Average19%
  • Poor6%
  • Terrible2%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Cerritos Hotel at Towne Center
Special Offer: Visit Southern CA!
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Offers from Sheraton Cerritos Hotel at Towne Center
Special Offer: Visit Southern CA!
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Reviews (347)
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105
128
66
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All reviewsperforming arts centerorange countyknotts berrytrader joesbreakfast buffetnice hotelfree parkingplatinum memberbusiness hotellong beachwould stay here againcomfortable bedquiet locationlos angelesstayed here for nightsshower headone night stay
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21 - 25 of 330 reviews
Reviewed October 20, 2017 via mobile

2nd time staying there and the 3rd time finding stains on the sheet. The first time was a few weeks ago and the manager helped me changed the room; the new room had a blood stain on the side of the mattress.. manger checked the...More

1  Thank Danke Z
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded October 23, 2017

Please accept my sincere apology for your poor experience. I am embarrassed to learn that it happened more than once during your recent stays. Please know that we have taken your feedback seriously and we have taken actions to ensure similar incident does not occur...More

Reviewed October 15, 2017 via mobile

I like that the hotel is nice, big room and ac works fine. It's also near some resto that's why I was able to have choices. Amenities are ok. You just have to request for some toiletries if you forgot to bring. Overall, it was...More

Thank Felix A
Reviewed September 30, 2017

I am a platinum SPG member. I enjoy staying at Sheraton hotels worldwide, and have done so often over the past several years. This property is a typical Sheraton in that it has a wonderful breakfast, great rooms, and an excellent staff. Parking is free,...More

2  Thank 7542TravelingMan
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded October 2, 2017

I want to thank you for writing a review of your experiences at our hotel. I am truly sorry to hear that your vehicle was vandalized. I can understand how frustrating it must have been. Your comments and suggestions will be taken seriously as it...More

Reviewed September 25, 2017

This hotel is probably the best there is in Cerritos. Its comfortable and clean but dated. The usual coffee making facilities were provided with standard "Sheraton" toilet amenities. The room was reasonably spacious. There was no in room safe so you had to take any...More

Thank BunburyTim61
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded September 26, 2017

Thank you for your feedback regarding your recent stay with us. I’m glad to hear that you had a comfortable stay. I appreciate your feedback regarding the safety deposit box, I will take it into consideration when it’s time to upgrade our rooms. All of...More

Reviewed September 24, 2017 via mobile

Nestled between the arts centre, an office park and a small retail park, the Sheraton is a reasonably modern building which already looks a bit dated. The rooms are fine; clean and functional but pretty uninspiring. Amenities are basic with a small restaurant and pricey...More

Thank Anordinarybloke
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded September 25, 2017

Thank you for sharing your recent experience with us. I appreciate your feedback. Upholding our commitment to provide a memorable experience with exceptional service, I hope to have an opportunity to better your experience with us whenever your travels bring you back to Cerritos.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$154 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$154 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (116)
Room & Suite (53)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (5)
Questions & Answers
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Room Tips
"Ask for a room away from the lift"
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"Didn't see any other rooms so not sure how to compare. Our room was very roomy."
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"Higher stories; the lobby area is quite noisy"
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"Mid level floor is fine"
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