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Sheraton Cerritos Hotel at Towne Center

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Traveller (113)
Room & Suite (53)
Pool & Beach (5)
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Overview
  • Excellent33%
  • Very good40%
  • Average19%
  • Poor6%
  • Terrible2%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (346)
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All reviewsperforming arts centerorange countyknotts berrytrader joesbreakfast buffetfree parkingplatinum membernice hotelbusiness hotellong beachwould stay here againcomfortable bedquiet locationlos angelesshower headone night stayhotel staff
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91 - 95 of 329 reviews
Reviewed January 24, 2016

Stayed here for 5 nights in December 2015 and was quite impressed. You may note that that hotel is currently ranked 1 of 1 in Cerritos. Think accordingly -- consider booking on a discount website for Cerritos, CA and you'll wind up here at a...More

Thank Ontario_Guy80
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded January 28, 2016

Thank you for your thorough review! We’re glad to know that you had a great time with us last month. Looks like you were able to check out the area and amenities in the hotel – good to know that you’re satisfied with most of...More

Reviewed January 21, 2016

Stayed here with my wife for one evening. Check in was friendly, smooth and fast. I mentioned we had recently gotten married to the lady at the front desk, Ann, which she congratulated us for. The room was basic Sheraton, but clean and spacious. The...More

Thank Paul R
Reviewed January 20, 2016

After seeing a recently review with the title "Surprisingly bad experience" I have to agree, the title is right on... I choose this hotel because of its location, right between my Long Beach office & Los Angeles office, without being along the 405. I try...More

Thank BenjaminBoston
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded January 25, 2016

Dear Benjamin, Thank you for taking your time to write us a review. It is truly a disappointment to learn that you weren’t satisfied with your stay. We are very sorry that our staff was not able to accommodate you efficiently. Your concerns regarding the...More

Reviewed January 5, 2016

The hotel is in real decline. Everything is 10+ years old and desperately needs upgrading. Rooms are old and dirty. Housekeeping does not do their job properly and sometimes not doing it at all. Also beware this hotel can charge your credit card without your...More

Thank YP42
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded January 6, 2016

YP42, thank you for sharing your thoughts with us. It's unfortunate to hear you were not impressed with your experience with us. We hold cleanliness as a top priority, and your concerns regarding the upkeep of your room will be forwarded over to our management...More

Reviewed December 15, 2015

Been to this hotel many times over 20 years. They are pretty god at keeping the rooms updated. This time there were some issues with the shower. The water control was not working correctly and some trim on the security handhold was falling off. Otherwise...More

Thank Roadtraveler53
Response from Kent G, General Manager at Sheraton Cerritos Hotel at Towne CenterResponded December 18, 2015

Thanks for your review and the heads-up on the water pressure and the trim on the security handhold. It will be checked out.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$143 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (113)
Room & Suite (53)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (5)
Questions & Answers
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Room Tips
"Ask for a room away from the lift"
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"Didn't see any other rooms so not sure how to compare. Our room was very roomy."
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"Higher stories; the lobby area is quite noisy"
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"Mid level floor is fine"
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