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All reviewsroom was cleanwaffle makercable channelstable with chairswafflesbig flat screen tvshort staymy home away from homerefrigerator and microwaveparking lot isbottom floorwi fifront desk personnight staystayed one nighta nice place to staythree nights
My first impression wasn't so positive. It's in a cluster of motels and a Denny's; you have to take a little street around to the back to access the driveway and the street isn't well marked, especially after dark. Once you get there, there is...More
Response from Super8Chico, General Manager at Super 8 ChicoResponded 10 June 2017
Thank you for sharing your review. We appreciate reviews like yours that give us detailed feedback, letting us know where we are doing right, and where we need to improve. We look forward to seeing you again.
We booked our room here because our first and second choice hotels were full due to graduation week. The room had a musty odor as if they cleaned up after a smoker. The room faced the highway so of course there was traffic noise. The...More
Thank Becky J
Response from Super8Chico, General Manager at Super 8 ChicoResponded 31 May 2017
I am terribly sorry about your experiences during your stay. We would have loved the opportunity to fix the problems you mentioned, had you spoken to us during your stay.
From the outside it looks like they keep it clean. The staff was friendly, checking in and out was fast and easy. They had a nice area for breakfast. We were on the 3rd floor, they only have stairs which wasn't too bad. Our room...More
Thank Mallory S
Response from Super8Chico, General Manager at Super 8 ChicoResponded 20 May 2017
Thank you for reviewing your recent stay with us. I am glad you were pleased with the accommodations and staff during your visit. Please do join us again in the future. We hope to see you again soon!
This is by far the worst hotel I have ever visited. I can't even say the worst hotel I have stayed at because I couldn't stay in my room for more than three minutes! I booked a non smoking room, then I checked in with...More
Thank Justice T
Response from Super8Chico, Manager at Super 8 ChicoResponded 18 May 2017
There are several issues I would like to address in your review. First, your reservation was initially booked, by you, as a smoking room. We have all the documentation available for you if you care to see it. You booked the room online as...More
Breakfast this weekend they had me on the third floor which by the way there is no elevator in this hotel but the good news is the room wasn't half-bad in the staff is nice but I'm not really sure how safe the parking lot...More
Thank Robert K
Response from Super8Chico, General Manager at Super 8 ChicoResponded 24 April 2017
Thank you for taking the time to review your stay with us. I am glad you were pleased with the rooms and the staff. We try to offer clean, comfortable rooms, and our front desk employees are naturally friendly people. We do have...More