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Heritage Inn Express Chico

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Heritage Inn Express Chico
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81 Reviews from our TripAdvisor Community

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Showing 81: English reviews
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San Francisco, California
Reviewed 4 weeks ago

It's obvious that the management is trying to make this a decent place to stay downtown. The building is old, it needs some touch up and love, but the rooms are clean and the people are very friendly (Drew checked me in.) My biggest complaint, besides the noise from the street which is why I travel with earplugs, is the...

Thank Sonia G
Truckee, California
Reviewed 13 March 2017

Needed a place in Chico for one night - a Sunday - and this was quite adequate. Well kept up and extremely clean but the sheets although immaculate had holes in them as did he blankets and bed skirt was ripped and hanging. Ironing board cover (which I didn't use anyway) was falling off and couldn't be put back on....

Thank sharon33191
Jenny K, Front Office Manager at Heritage Inn Express Chico, responded to this review

Sharon33191, Thank you for reviewing our hotel after your recent stay! Our team will be pleased to know we supplied you with an adequate stay. We work diligently to ensure our guests are comfortable, safe, and happy during their stay. I would like to apologize in regards the minor issues you experienced in terms of the quality of linens. This...

Reviewed 6 March 2017 via mobile

I can't say enough about the front desk manager, Kelly, who again was friendly and accommodating to help me with my room choice. My king bed was comfortable and well lit, as well as clean and warm. I will continue to stay here when I visit Chico!

Thank firedog13814
Jenny K, Front Office Manager at Heritage Inn Express Chico, responded to this review

Hello, Gary! Thanks a bunch for your kind review. I truly appreciate it! You are a lovely person and are always welcome at the Heritage Inn Express. We look forward to seeing you next time you're in Chico! :) Best Wishes, Kelly S.

Reviewed 7 November 2016 via mobile

This is a nice motel in a great location. I stayed here several years ago and it was starting to show its age at the time. It is now under new management and there has been lots of updates to the rooms and lobby. I can't say enough about the front desk manager, Kelley, who was friendly and accommodating to...

2Thank firedog13814
Campbell River, Canada
Reviewed 4 November 2016 via mobile

Avoid if you want a good sleep or reasonable breakfast. Got in at 5pm, room (221) smelled of cat pee. Decided to try and air it out while at dinner, it didn't go away. They moved us to a different room, but the problems didn't end there. Bathtub & sink drains didn't work properly. Lots of noisy neighbors & the...

Thank Heavycf
Jenny K, Front Office Manager at Heritage Inn Express Chico, responded to this review

Heavycf, Thank you for your review, on behalf of our entire team I would like to apologize for not exceeding your expectations. We take guests' unhappiness very seriously and have since fixed the issues you experienced in regards to the quality of the sink and bathtub. I am happy to know our staff moved your family to a more satisfactory...

Reviewed 27 September 2016 via mobile

Had a mix up with booking days and really helped us out so we didn't have to stress and could enjoy our night. The room was nice and clean and even had a full size mini fridge👌 other staff was friendly and helpful as well. Would definitely recommend and come again!

Thank Mariah A
Reviewed 26 September 2016

I stayed for 2 nights while visiting my son who lives in Chico. My dog was welcome for a small additional fee (he is a 90# lab and not welcome in many places). The manager, Jenny Kincaid, was fantastic. Very friendly, helpful, enthusiastic. The room was clean and well appointed. It was truly non-smoking. Not a room that still smelled...

Thank TravelBug89523
HeritageInnExpress, General Manager at Heritage Inn Express Chico, responded to this review

TravelBug, Thank you so very much for your awesome words. We are so very happy to hear that we exceeded your expectations on your recent stay with us. We are delighted to hear that we have earned your loyalty when you stay in Chico. We are always pleased to hear that our guests feel they get a quality experience at...

Northern California
Reviewed 10 September 2016

Location is good, downtown with easy access to restaurants, businesses. Not far from CSUC. Room was clean and updated. Minimal breakfast, will do if you are short on time, otherwise I would go out to a restaurant. Good deal for the price.

Thank ptownmomma
HeritageInnExpress, General Manager at Heritage Inn Express Chico, responded to this review

ptownmomma Thank you for taking the time to review your recent stay at the Heritage Inn Express. We are happy to hear that you enjoyed your stay with us. We appreciate your positive feedback, as our team works hard to provide a clean pleasurable stay for all our guest. We look forward to serving you again the next time you...

Sacramento, California
Reviewed 7 September 2016

I stayed here with a friend on Sunday night of Labor Day Weekend 2016. It was just what we wanted! It is in the middle of downtown Chico so we could walk to all of the bars and restaurants we wanted to. Also, it was only a 5 minute Uber ride to the Sierra Nevada Brewery which was a plus....

1Thank Laura K
HeritageInnExpress, General Manager at Heritage Inn Express Chico, responded to this review

Laura, Thank you for your kind words. We work hard to ensure that every guest has a great stay. We are in the process of many upgrades so I hope that the next time you are in town you will stay with us again to see some of the things to come. Thank you again for chosing the Heritage Inn...

Reviewed 14 August 2016 via mobile

We have stayed at the Heritage Inn Express frequently since our son is a student at Chico State. The location is what brought us there and the hotel staff has kept us from going anywhere else. I'll be honest, the rooms show their age but they are very clean and comfy, and every time we go they have upgraded the...

Thank mobs5
HeritageInnExpress, Staff at Heritage Inn Express Chico, responded to this review

Ann, A warm thank you for your generous review! You folks are always such a joy to have as guests, so this review really means a lot to us. We are excited to know our staff has been a top reason for your returning to the Heritage Inn Express, we all enjoy working here very much and are eager to...

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Heritage Inn Express Chico

Address: 725 Broadway St, Chico, CA 95928-5527
Region: United States > California > Chico
Price Range: $114 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heritage Inn Express Chico 2*
Number of rooms: 39
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Also Known As:
Heritage Inn Express Chico Hotel Chico
Heritage Hotel Express Chico
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Questions & Answers

Questions? Get answers from Heritage Inn Express Chico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't. I found out later there are newer hotels close by.”
rickmM4684XJ, 25 Jul 2016 | Read review
“Pets are allowed in some rooms.”
A4049BEcathyw, 13 Jul 2016 | Read review
“any room is good due to soundproofing and great curtains”
81denisea, 3 Jul 2016 | Read review
“Check the room before paying!”
Podunct, 12 Apr 2016 | Read review
“Stay somewhere else”
robertmQ8721FT, 2 Jan 2016 | Read review
5 of 5
US$74* /night
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Prices are for 1 room, 2 adults
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