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Heritage Inn Express Chico

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80 Reviews from our TripAdvisor Community

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There are newer reviews for Heritage Inn Express Chico
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Showing 80: English reviews
1 review
Reviewed 13 July 2016

Our stay ended up being much longer than initially expected, and we couldn't be happier with the accommodations and service at the Heritage Inn Express. The bed was extremely comfortable, the pool was wonderful and the entire staff was absolutely top notch.

Helpful?
Thank Cathy W
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Hello, Cathy! Thank you so much for reviewing our hotel!! You folks have been wonderful guests, and we appreciate your kinds words very much! Although we're sad to see you go, we are happy to know you and your family will soon be comfortable in a home of your own :) We''ll be here to extend our hospitality to you... More 

Magalia, California
Level Contributor
3 reviews
Reviewed 3 July 2016

I experience the best hotel stay every time I come to the Heritage Inn Express in Chico, California! I have been very fortunate in my life and career to stay at 5 star hotels in many parts of the world, but none of those hotels can compare with the Heritage Inn Express! You would probably ask what makes this hotel... More 

Helpful?
Thank Denise A
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Denise, Thank you so much for speaking so kindly of our staff and hotel! This is truly the most heartfelt review we have ever received. We are so happy that our staff makes you feel welcome, as you certainly are! We all take the utmost care and pride into making sure our guests have a wonderful stay, and we sure... More 

1 review
Reviewed 14 June 2016 via mobile

I had a Great experience! Rooms are clean the staff is friendly, specially "Kelly Smith " she will go out of her way to help you on what you may need!the breakfast was convenience, and so clean, I'm a little bit of a clean freak! So when I saw and smelled the pillows, sheets and all around the room, i... More 

Helpful?
Thank Keny B
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Dear Keny B, Thank you for your review! Kelly will be happy to hear that she has made your accommodations comfortable and enjoyable. Our staff works very hard and takes much pride in ensuring our guests are happy here at the Heritage Inn Express. Also, very glad to know we have achieved your approval in cleanliness, as we hold our... More 

1 review
Reviewed 1 June 2016 via mobile

Our stay was quite enjoyable. It was nice being in downtown Chico. The pool was clean and refreshing. Plus, The staff especially, Denah, were more than helpful and accomodating. I'd recommend it to friends.

Helpful?
Thank Kara M
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Kara, Thank you for taking the time to review our hotel so kindly. I am happy to hear that the pool was an exceptional amenity to your stay, the Chico heat can get rather intense! A warm thanks for the compliment about Denah, she is happy when our guests are happy and will be very thankful to hear of your... More 

A TripAdvisor Member
Reviewed 1 June 2016 via mobile

I had a great stay here my housekeeper today was super nice and attentive, she made sure that I had everything I needed. I would have to say as a coast to coast Traveler she has by far been the most polite and friendly. Thank you Mrs. Denah Laws.

Helpful?
Thank A TripAdvisor Member
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Hello, Thank you for your review! It will certainly make our staff happy to hear that you have had the most enjoyable experience here with us at the Heritage Inn Express. Denah works very hard to ensure the happiness of our guests. Thanks again, and hope to see you next time you're in the Chico area! More 

Level Contributor
3 reviews
Reviewed 15 May 2016

This hotel is very nice. Close to downtown attractions but far enough to be away from major noises. Compared to the others near by that have similar rates, this hotel is 5 star. The staff is hard working and kind. From the older reviews I can assume they just recently updated their comfroters, towels, and pillow cases as all were... More 

Helpful?
Thank Stephanie A
HeritageInnExpress, Front Office Manager at Heritage Inn Express Chico, responded to this review

Stephanie, Thank you for reviewing our hotel so kindly! We take pride in making guests' stays enjoyable, safe, and comfortable, and we are happy to hear we have achieved that with you! I am glad you found the overall quality of the hotel to be exceptional, as we are currently in the process of multiple updates and want nothing more... More 

1 review
Reviewed 27 April 2016 via mobile

I have stayed multiple times now and wanted to leave a review. The staff are very helpful and friendly. The rooms are always clean and comfortable, also updated with very nice amenities suck as flat screen TV microwave refrigerator and coffee bar. Many places of interest, many small boutiques and places to eat within walking distance.

Helpful?
Thank Jack B
HeritageInnExpress, Manager at Heritage Inn Express Chico, responded to this review

Jack, Thank you so much for taking the time to leave us a review. We try to make sure that everyone has an awesome stay with us. I am so glad to hear that you do every time that you are here. We look forward to your return!!! More 

Eugene, Oregon
2 reviews
Reviewed 25 April 2016 via mobile

Stay here yearly to visit my daughter. Its too bad she is graduating this year, because my last stay was the best stay Real nice and friendly staff with respectful housekeepers Towels and pillow cases were obviously brand new and very clean Breakfast has gotten better as well keep up the good work

Helpful?
Thank Margeri C
HeritageInnExpress, Manager at Heritage Inn Express Chico, responded to this review

Margeri, I am so glad to hear that you enjoyed your stay here with us. I am very sad to hear that your time in Chico has come to an end, but a congratulations is in order as well. We do hope that if you are ever in the Chico area again you will consider us for your lodging needs... More 

Sacramento, California
1 review
Reviewed 15 April 2016

I love this place. The front desk manager is so nice and welcoming. The maids are really nice and not invasive like some maids can be. I love Denah, she gives the best house keeping. I just love her. THE ROOMS ARE ALWAYS CLEAN, AND IN THE MIDDLE OF DOWNTOWN.

Helpful?
Thank Lenesha M
HeritageInnExpress, Manager at Heritage Inn Express Chico, responded to this review

Lenesha, Thank you so much for taking time out of your day to give us this awesome review!!! I will definitely pass your words on to the staff. We look forward to your next visit. More 

Anacortes
Level Contributor
108 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 12 April 2016

The Front desk was awesome in checking us in and out. However, the room was so dirty. We got in the room and dog food was everywhere - Obviously the maid didn't know how to vacuum. Two towels and the bath mat were dirty from usage from previous guests. Drain plug had to be removed in order for water to... More 

Helpful?
Thank Podunct
HeritageInnExpress, Manager at Heritage Inn Express Chico, responded to this review

Dear Podunct, I am so sorry to hear that your stay was not up to your expectations. We do try hard to make sure that every guest has a good stay with us. I am looking into the issues that you had with your room and want you to know that is not our normal standards. please email me at... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Heritage Inn Express Chico

Address: 725 Broadway St, Chico, CA 95928-5527
Region: United States > California > Chico
Price Range: $124 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heritage Inn Express Chico 2*
Number of rooms: 39
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Also Known As:
Heritage Inn Express Chico Hotel Chico
Heritage Hotel Express Chico
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Questions & Answers

Questions? Get answers from Heritage Inn Express Chico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't. I found out later there are newer hotels close by.”
 of 5 bubbles rickmM4684XJ, 25 Jul 2016 | Read review
“Pets are allowed in some rooms.”
 of 5 bubbles A4049BEcathyw, 13 Jul 2016 | Read review
“any room is good due to soundproofing and great curtains”
 of 5 bubbles 81denisea, 3 Jul 2016 | Read review
“Check the room before paying!”
 of 5 bubbles Podunct, 12 Apr 2016 | Read review
“201 is a swell room”
 of 5 bubbles tarac57, 14 Feb 2016 | Read review
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