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Heritage Inn Express Chico

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Heritage Inn Express Chico
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82 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Reviewed 20 October 2015

I stayed with friends at the Heritage Inn Express Chico. We were very impressed with our housekeeper, Denah, who was very pleasant and hospitable. Our room was nice and very clean. We really enjoyed our stay.

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Helpful?
1Thank M G
HeritageInnExpress, General Manager at Heritage Inn Express Chico, responded to this review

Dear M G, Thank you so much for taking the time to review our hotel. We work hard to make sure that every guest has a great stay. I will be sure to pass your kind word along to Denah. We hope that you will visit us again the next time you are in Chico :) Thanks again!!! Jenny K.

Reviewed 18 October 2015 via mobile

Never seen such trash at a hotel that was suppose to be ranked 10 out 17. Noise was unbearable, couldn't sleep, noise till damn near 2:00 AM and on duty MGR was clueless. Will never stay again!!!! Have nothing more to add!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Thank Larry U
HeritageInnExpress, General Manager at Heritage Inn Express Chico, responded to this review

Mr. Larry, Thank you for taking a moment of your time to provide us with your feedback regarding your recent stay at the Heritage Inn. I am disappointed to hear that you were not satisfied with your stay. On behalf of our hotel and our team I would like to apologize for failing to meet your expectations. After the situation...

Chico, California
Reviewed 17 October 2015

When I need a place to crash in Chico, I head straight here. It's right on Broadway, easy to get to anywhere you'd need to go in Chico and the manager and her staff are great people and always helpful no matter what the hour. Free WiFi and great breakfast starting at 6am so even early risers are all set....

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Thank Anooshka I
HeritageInnExpress, General Manager at Heritage Inn Express Chico, responded to this review

Dear Anooshka, Thank you for taking a moment out of your day to provide us with such a positive review regarding your recent stay at the Heritage Inn Express. We are delighted to hear that your stay was comfortable. We look forward to serving you the next time you happen to be in the Chico area. Thank you for choosing...

Reviewed 6 October 2015 via mobile

I stay at the Heritage Inn Express Chico 8 times a month and I'm never disappointed. Manager and her staff are great and the clean and comfortable rooms are always a plus. Plenty of places to eat and shop with its location in Downtown...i would recommend it when coming to Chico.

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Thank Steve B
HeritageInnExpress, General Manager at Heritage Inn Express Chico, responded to this review

Steve, Thank you so much for your kind words. We really enjoy having you here. See ya next week. Jenny

Wildwood, Florida
Reviewed 1 October 2015 via mobile

We recently stayed here for a few days and were very impressed with the staff and service. Everyone was very nice and accommodating. The pool was clean and refreshing and the room was clean. It's is conveniently located across from a great Mexican restaurant "Amigo de Acapulco" , only two blocks from "The Graduate", and many other great restaurants. If...

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1Thank Denah G
HeritageInnExpress, General Manager at Heritage Inn Express Chico, responded to this review

Denah G. Thank you so much for your kind word. We try very hard to make sure that every guest has an awesome stay!!!! If there is anything that we can do for you the next time you are in town please don't hesitate to ask. Thank you Jenny Kincaid

Sacramento, California
Reviewed 26 September 2015

All the power outlets are on timers, so you can't plug in your accessories to re-charge--they time out. Had a very bumpy floor. Just seems cheap, not worth the money. Even Motel 6 doesn't do that. Light right outside the window shined in all night--the curtains were worthless.

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Thank Eric W
Alameda, California
Reviewed 24 August 2015

The accommodations were more than satisfactory. Clean (not sterile) and the staff was helpful and polite. Location to the campus and down town were perfect and I felt comfortable with the surroundings. I also enjoyed the pool for and early morning swim. Continental breakfast was very sufficient. The Inn is a bit old but not run down and all equipment...

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Thank K C
Mendocino County, Ca
Reviewed 20 June 2015

Room and was noisy, particularly after the bars closed. Creepy people were hanging out in the parking lot. Room was old and dirty with an odd odor. Had an ancient air conditioner that didn't work great and the noise from it was loud enough to wake the dead. I usually come to Chico a couple times a month and thought...

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Thank mtnrose
HeritageInnExpress, General Manager at Heritage Inn Express Chico, responded to this review

Hello mtnrose, I am so sorry to hear that your stay was not up to your expectations. I am a new manager and we are in the process of improving our rooms. We also don't like unfavorable people in our lot and do our best to keep the traffic down, but we are a downtown property in a college town...

Reviewed 19 May 2015 via mobile

Front desk gentleman was great - nice, polite, shared info on the free continental breakfast. When in the room it was clean but outdated. An older motel. If you need a clean place to stay it's nice. Older TV and furnishings but it served our purpose. We just needed a bed after spending the day with our son touring around....

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Thank LizBirch77
HeritageInnExpress, General Manager at Heritage Inn Express Chico, responded to this review

LizBirch77, Thank you so much for your kind words. We are an older property, but take pride in our rooms. We are working on updating the rooms and hopefully will have that completed by the end of the year. We look forward to seeing you again the next time you are in town! Warm Regards Jenny

Red Bluff, California
Reviewed 4 April 2015

Hi, my parents have stayed here many times and today was the first time for me. Upon arrival, we were graciously welcomed by the front desk. After checking in, we were amazed on the size of the suite, it's huge! Sure, the building is a little older, but it's kept very clean. The location is great as you can walk...

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Thank Joe B

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Heritage Inn Express Chico

Address: 725 Broadway St, Chico, CA 95928-5527
Region: United States > California > Chico
Price Range: $109 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heritage Inn Express Chico 2*
Number of rooms: 39
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Also Known As:
Heritage Inn Express Chico Hotel Chico
Heritage Hotel Express Chico
Hotel Style:
#1 Best Value Hotel in Chico
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles rickmM4684XJ, 25 Jul 2016 | Read review
“Pets are allowed in some rooms.”
 of 5 bubbles A4049BEcathyw, 13 Jul 2016 | Read review
“any room is good due to soundproofing and great curtains”
 of 5 bubbles 81denisea, 3 Jul 2016 | Read review
“Check the room before paying!”
 of 5 bubbles Podunct, 12 Apr 2016 | Read review
“201 is a swell room”
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5 of 5