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BEST WESTERN Heritage Inn - Chico

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BEST WESTERN Heritage Inn - Chico
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295 Reviews from our TripAdvisor Community

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Showing 294: English reviews
San Diego, United States
Reviewed 3 weeks ago

I stay here every time I come to Chico to visit my child who attends Chico State. It is centrally located, quiet, clean and comfortable. I have always arrived late after a long drive and late check in is quick and easy. The breakfast is basic and good.

Review collected in partnership with Best Western
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Helpful?
Thank Q5374TAangelar
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear Q5374Tangelar, Thank you so much for your kind words. The staff here at the Best Western Heritage Inn Chico work very hard to make sure that every guest has an awesome experience every time they are here. I will be sure to pass your words along. Thank you again for staying with us while in the Chico area. We...

San Jose, California
Reviewed 4 weeks ago via mobile

Best Western Heritage Inn in Chico Is awesome Good prices and welcome our best friends, They are umder construction but are still welcoming and do everything to satisfy our requests Our heater was not workong and tbey gpt ot workomg while prividing extra blankets. The complimentary breakfast is ok and the staff is very friendly. The rates are great and...

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Helpful?
Thank ochoaz
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear Ochoaz, Thank you for your recent review of the Best Western Heritage Inn Chico. I am so glad to hear that you enjoyed your stay with us. I am very glad that the staff was able to get that heater working for you. We are in the process of remodeling as you mentioned. Heaters are part of our upgrade....

Reviewed 12 January 2017

Generic hotel away from town and campus yet not priced accordingly. It is very hard to find in a lowclass shopping center. You can't really walk to anywhere. It is undergoing renevation so there is construction going on. Otherwise clean and quiet, just seemed overpriced for the blah experience,

Review collected in partnership with Best Western
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Helpful?
Thank Steve S
Roseville, California
Reviewed 2 January 2017

I have been staying here for several months while working on a job. I have found the staff to be very friendly and helpful. It doesn't take them long to learn customers names, and greet you every day using your surname. They are very personable and are willing to help with your business needs too. The hotel is right off...

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Helpful?
Thank OGTravelWarrior
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear OGTravelWarrior Thank you for taking the time to review your recent stay at the Best Western Heritage Inn Chico. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in...

New Salem
Reviewed 1 January 2017 via mobile

Usually Best Western Hotels are consistently reliable as a good place to stay. The halls were dusty smelly and the tv reception was back in the dark ages. It was rainy so we became room bound but couldn't even escape to watch a good movie. Very disappointed!!

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Helpful?
Thank Kola444
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear Kiana K, On behalf of the entire Best Western Heritage Inn Chico team I would like to apologize for not exceeding your expectations. We are currently under a full remodel and all amenities including t.v. selection is getting an upgrade. I do hope the next time you are in the Chico are you will give us another shot to...

Redding, California
Reviewed 30 December 2016

Not satisfied , cost and guest comfort. I have spoken to the desk clerk and I am not the only one who has spoken regarding the issues listed. She aid she has spoken to her he owner/ manager regard a few of the weaknesses of this facility and has not seen the change, as of yet to take place. Great...

Review collected in partnership with Best Western
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Helpful?
Thank tommyw926
BestWesternHotels, Corporate at BEST WESTERN Heritage Inn - Chico, responded to this review

Hello, so sorry to hear you didn't enjoy your stay. We will be sure to pass your feedback on to the hotel. Thank you for letting us know how we can improve. -Best Western Hotels and Resorts

Albany, United States
Reviewed 30 December 2016

If you are looking for a pet friendly hotel in Chico, this is a great option. There's lots of grass to walk the dog and it sits off the highway enough to make it quiet. The access is good. It is currently being remodeled, but the staff is very concerned about making your staff comfortable.

Review collected in partnership with Best Western
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1Thank David A
Castro Valley, California
Reviewed 10 December 2016

You’re typical Best Western Hotel. Convenient location in town, near plenty of restaurants, plenty of free on-site parking. The bed was comfortable but the pillows were a little too lumpy. Room was clean. Heater/AC is a floor unit and can get a bit loud when running. The TV had limited HD channels. You would think in these times of technology...

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Helpful?
Thank Srprotect
Jenny K, General Manager at BEST WESTERN Heritage Inn - Chico, responded to this review

Dear Srpotect Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Orland, California
Reviewed 7 December 2016

We had to stay in Chico until our housing arrived from Texas. We are to move to Orland but Chico has more selections for hotels. Usually Best Western is a good choice and even with all the renovations, this is a nice place. All the carpeting, walls (painting), bedding is being changed and updated. The staff is very helpful and...

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Helpful?
Thank Cazzintexas
Shingle Springs, United States
Reviewed 30 November 2016

This hotel is a very good value. The hotel is clean and the beds are comfortable. Internet works well. The staff is friendly and helpful. Close to restaurants and some shopping. I would recommend this hotel to others.

Review collected in partnership with Best Western
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Helpful?
Thank L1204YIsharonf

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Experience the best of Chico, California, including Cal State University Chico, the Silver Dollar Speedway and Bidwell Park, at this pet-friendly hotel. Situated in northern California's Sacramento Valley, the BEST WESTERN Heritage Inn - Chico is in the middle of it all. Less than five miles from major local attractions, including historic downtown Chico, the Silver Dollar Speedway and Bidwell Park, and close to excellent golf courses and a pair of shopping centers offering a slew of shopping and dining options, tourists and business travelers alike will have no shortage of nearby sites to explore. Just a short drive further, guests can enjoy the famed Sonoma Wine Region, the Honey Run Covered Bridge, and peaceful Lake Oroville. ... more   less 

Additional Information about BEST WESTERN Heritage Inn - Chico

Address: 25 Heritage Lane, Chico, CA 95926
Region: United States > California > Chico
Price Range: $122 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn - Chico 2.5*
Number of rooms: 99
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Also Known As:
Best Western Heritage Hotel Chico
Best Western Chico
Chico Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Heritage Inn - Chico staff and other travellers.
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Questions? Get answers from BEST WESTERN Heritage Inn - Chico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are accessed via the main lobby.”
 of 5 bubbles Srprotect, 10 Dec 2016 | Read review
“Select a room at another hotel.”
 of 5 bubbles ronwao, 14 Nov 2016 | Read review
“Ask for an upgrade and they just ask what floor you'd like.”
 of 5 bubbles P3514CKjoshm, 27 Sep 2016 | Read review
“It is near a busy road but we were on the front side and weren't bothered by an road noise.”
 of 5 bubbles JanetF218, 16 Mar 2016 | Read review
“I highly recommend finding another place if you want a clean, comfortable place to sleep.”
 of 5 bubbles groovology, 10 Mar 2016 | Read review
5 of 5