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Extended Stay America - Los Angeles - Chino Valley

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Extended Stay America - Los Angeles - Chino Valley
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114 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Los Angeles - Chino Valley
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Showing 111: English reviews
1 review
Reviewed 31 August 2014

I stayed for 18 nights. The staff was quite pleasant and very attentive to my needs. The room was clean, and modern and well appointed with outlets in just the right places for all my chargers, gadgets, laptop, etc. The bathroom was nice. The AC kept my room like a walk-in freezer, just the way I like it. The full-size... More 

Helpful?
Thank Anthony N
1 review
Reviewed 28 August 2014

I Stayed at this location for four months. Quiet place, Clean rooms and Pet friendly!!!! ERIN is Awesome! Great customer service! She made sure everything was in place for my stay. Great asset. Seen many employees go in and out of that place. Hopefully for my next visit, they'll have more employees like her. I Recommend ESA - Chino

Helpful?
Thank Jerry L
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay. I'm so thrilled to hear that my staff was able to make you feel at home during your month stay. We are proud to have been able to provide you with a clean, quiet, pet-friendly room. Thank you again for sharing your experience with us. We look... More 

1 review
Reviewed 27 August 2014 via mobile

Staying here has been such a great experience. Erin Rhines at the front desk has been the biggest help and makes my stay a awesome one . Thanks Erin. ..she is always goin above and beyond her duties. Always getting everyone with a smile and class

Helpful?
Thank charlespalmer
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Charles - Thank you for taking the time to write a review of our hotel. We are so glad that our staff, especially Erin, took such great care of you. We are thrilled that you had an awesome stay with us. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future. More 

1 review
Reviewed 6 June 2014

The staff at this hotel seemed to always have a smile on their face and genuinely want to make you feel at home. Anything you asked for was given freely kudos! :-) It's refreshing to walk into a hotel and be given the respect I'm paying for, thank you.

Helpful?
Thank kellysfunny
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of our hotel. I am so glad to hear that you were pleased with our staff during your visit with us. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We hope to see you again, should your travels... More 

Chino Hills, California
1 review
Reviewed 6 May 2014

The manager's professionalism gives me the first impression of what kind of hotel she is representing. The staff are very friendly, services are great and the room neat and clean. To have such kind of employees are best asset to the employer. Kudos to you Extended Stay America - Chino Valley.

Helpful?
Thank Eduardo C
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Eduardo - Thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed your clean room and our friendly staff during your visit. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope you will stay at our hotel, or any of... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 April 2014 via mobile

You get what you pay for not worth it breakfast is a joke the rooms are not as clean as they should be you can hear people partying in the next room it looks like people live here cops circle the hotel one front desk attendant that's not always at the front desk I'm pretty sure the people who reviewed... More 

Helpful?
1 Thank Lily Z
Manager_11525, Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for your recent review of your stay. I sincerely apologize for your experience including the noise levels that you experienced during your stay. In response to your feedback, I will review our guest protocol with our staff so that this issue does not affect our future guests. Also, your comments regarding our free grab-and-go breakfast will help us... More 

Chino, California
1 review
Reviewed 13 March 2014

Extended Stay America should be considered one of the top hotels in California. Not only does this hotel give you great value for a beautiful room with extreme comfort, but the staff made my experience beyond amazing. It is located in a great area in Chino, neighboring the Chino Hills Church, with the plaza just a few minutes away, offering... More 

Helpful?
Thank antonioocasio5
Manager_11525, Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

The staff and I appreciate your glowing review. We are delighted to hear that we were able to be your ‘home away from home’ while you were in the Los Angeles area. We’re also glad that you enjoyed our clean, spacious suites and convenient location at a great value. Again, thanks for the kind remarks. We look forward to providing... More 

San Diego
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 16 February 2014

There is a dearth of decent motels in the Chino Valley area and I was happy to discover this one. Although a bit hard to find (it's down a small side road that looks like it dead ends before it gets there) it was worth the trouble. The employees were friendly and helpful and the room neat and clean. It... More 

Helpful?
1 Thank PeterLorenzo
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Peter - Thank you for taking the time to write a review of your stay at our hotel. I'm so pleased to hear that you found our staff to be friendly as well as helpful, and that you enjoyed your clean room. I am also glad that you liked the water pressure in your shower. Thank you for choosing Extended... More 

Chino, California
1 review
Reviewed 12 January 2014

Yaharia was awesome. Got us checked in quickly. Received better customer service here than my fiance and I have at $170 a night hotels. We loved that we had a huge bathroom and a kitchen area even if it was just for one night. Bed wasnt too comfy, the bedding and linens felt a little cheap, we were only given... More 

Helpful?
Thank aarlu1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay at our hotel. I'm so pleased to hear that you found Yahaira so helpful and that you enjoyed your clean, spacious room. It was a pleasure having you visit with us and we hope to see you again soon. More 

Chino Hills, California
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 January 2014

Checking in took a while since only one employee was at the front desk but he was quick at providing my room key. Hotel Lobby looks brand new. Seems like rooms were updated recently, fresh paint on the walls , new carpet and everything in great condition. Bed was very comfortable. Enjoyed my stay. When entering the room, noticed that... More 

Helpful?
1 Thank Travelling D
Manager_11525, General Manager at Extended Stay America - Los Angeles - Chino Valley, responded to this review

Thank you for taking the time to write a review of your stay at our hotel. I'm so pleased to hear that you found your room and our hotel to be clean as well as comfortable. I am also glad that Greg provided you with such great service. I will be sure to share your comments with him. Thank you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms

Additional Information about Extended Stay America - Los Angeles - Chino Valley

Address: 4325 Corporate Center Avenue, Chino, CA 91710
Region: United States > California > Chino
Price Range: $110 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Chino Valley 2.5*
Number of rooms: 102
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Los Angeles - Chino Valley staff and other travellers.
3 questions
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Questions? Get answers from Extended Stay America - Los Angeles - Chino Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a room next to the back door, there is a constant flow of people slamming the door.”
 of 5 bubbles Pjltx, 30 Aug 2016 | Read review
“Ask for room away from freeway for less outside noise.”
 of 5 bubbles jimcJ5778JY, 27 Feb 2016 | Read review
“Book elsewhere”
 of 5 bubbles Rgf49er, 15 Jan 2016 | Read review
“Quiet and Clean”
 of 5 bubbles JessicaE157, 3 Dec 2015 | Read review
“Rooms were great”
 of 5 bubbles brendaj650, 3 Aug 2015 | Read review
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