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Best Western Pine Tree Motel

Expedia.comUS$85*
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#1 of 4 Hotels in Chino
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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319 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Portland, Oregon
Reviewed 31 August 2016

I stayed here on a personal vacation in late September 2015, but really wanted to promote this excellent property and share the photos from this wonderful stay. So many good things, a few excellent things and not much to complain about. As far as "good" goes, the rooms are very nice for one person perhaps two people. They are well...

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Helpful?
Thank Michael S
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

San Jose, United States
Reviewed 30 August 2016

Maybe it was just my room, but this location could use a remodel as it's quite dated, I slept well, in a cushy King bed, but room amenities were in poor condition. 1. The closet safe didn't work. The battery for the keypad and lock was dead. 2. The AC unit was mounted in the wall directly above the television,...

Review collected in partnership with Best Western
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Helpful?
Thank Trevor P
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Tauranga, New Zealand
Reviewed 23 August 2016

I agree with walker1denmark: It's not a 5* establishment and you don't pay 5* prices. It's a cozy and clean motel located near shops and all the major arterial routes leading east towards Las Vegas, Mojave, Joshua Tree Route 66 etc...... and yet the drive to Hollywood Blvd on a Friday morning only took just over half an hour. The...

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Helpful?
Thank Peter M
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Copenhagen, Denmark
Reviewed 17 August 2016

I do not quite understand those negative responses found in here. No, it is not a 19-star Hilton, and should not be taken as such. I arrived at 8 pm, about 3 hours later than expected, but I blame that on LA traffic and not the least Homeland Emigration at LAX. I got a room (the booked price, and friendly...

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Helpful?
Thank walker1Denmark
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 15 August 2016

We stayed in the single story rooms at this Best Western. The room was well kept, it seemed as if they might have updated the room recently. My family like the brick wall behind the beds and the tile in the bathroom. I felt this made the room less noisy since we never did hear anything from the connecting walls....

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Helpful?
Thank LivingTheTucsonLife
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Chino, United States
Reviewed 5 August 2016

Although My wife and I prefer the larger rooms with the balcony's the smaller Non smoking rooms were nice. This hotel has come along ways over the years. We had a slight problem with the desk clerk loosing our reservation over night. But B/W took care of us the best way they could at the time. Thank Goodness... The Rooms...

Review collected in partnership with Best Western
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Helpful?
Thank William C
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Phuket Town, Thailand
Reviewed 23 July 2016

The room I booked was a non smoking room I got put in a smoking room which was nice, however the smell of the cigarette smoke was very bad, the bed sheets had burn holes! The ac was so loud it had to be turned off so I could sleep and the weather was hot! The ceiling fan did not...

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Thank codered202001
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Orem, Utah
Reviewed 22 July 2016

I hadn't stayed here before but I had business in the area so I though I would give it a try. The Pro's are: the room was clean and ready when I got there. Good internet when it was running. I got dropped many times. Nice TV with a good channel selection. A USA Today newspaper each day was nice....

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Helpful?
Thank Dale K
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Rancho Cucamonga, California
Reviewed 20 July 2016

I've stayed at 5 stars hotels all over the U.S. I know a great hotel when I see one! I was attended an annual birthday party and this is where we booked...boy, were we all impressed!! The rooms are immaculate! They are huge! Best bed I ever slept in! They even provide goose down comforters! Huge clean showers, separate shower...

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Helpful?
Thank juliejohnson2016
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Fort Bragg, California
Reviewed 13 July 2016

I go to Chino weekly. I have stayed at the hotel 4 times. I love it. The only thing I have a lil issue with is the last two times I went to check in I didnt get to check into the room til after check in. I had added a night on one stay and instead of just keeping...

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Helpful?
Thank Candice B
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Free High Speed Internet. ... more   less 

Additional Information about Best Western Pine Tree Motel

Address: 12018 Central Ave, Chino, CA 91710
Region: United States > California > Chino
Price Range: $105 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Pine Tree Motel 2.5*
Number of rooms: 42
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Also Known As:
Best Western Pine Tree Hotel Chino
Best Western Chino
Chino Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Pine Tree Motel staff and other travellers.
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Questions? Get answers from Best Western Pine Tree Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not stay on ground floor where every footstep is heard from room above”
canmarto, 19 Feb 2017 | Read review
“Avoid staying near the breakfast area unless you want to get woken up very early in the morning.”
benz37, 5 Jan 2017 | Read review
“We had 1st floor room, short distance from office. It was quiet.”
spillers64, 28 Dec 2016 | Read review
“Be sure you are in "new" section and away from street.”
slykitti, 19 Oct 2016 | Read review
“Perhaps the rooms on the South Corridor are the best and somewhat insulated from the street noise.”
  • Ok closet space.
  • This is the outside window, I parked right in front every nite.
  • Awesome bed, surprisingly well-appointed room!
  • ESPN ATH, but its about promoting the room & TV which were excellent!.
  • Very clean shower and bathroom; more up-to-date than you would think.
  • Very nice TV with standard Best Western package that includes ESPN (obviously...).
mjsmith777, 31 Aug 2016 | Read review
5 of 5
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US$85* /night
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Prices are for 1 room, 2 adults
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