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Ayres Hotel Chino Hills

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Ayres Hotel Chino Hills
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522 Reviews from our TripAdvisor Community

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Showing 516: English reviews
Las Vegas, Nevada
Reviewed 19 December 2016

Everything was fine. It just so happened I checked our checking account online and I noticed that the Ayres charged my account. When departing, the counter girl attempted to charge me again. I advised and showed her my account was charged already. She realized her error after me showing her my account and did not charge my card again. Other...

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Helpful?
Thank mamas0t0
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear mamas0t0, Thank you for taking the time to write a review based on your time with us. Please accept my most sincere apologies for the lack of exceptional service during your stay. This is not typical of our team and will be discussed further to ensure we are staying committed to our high standard of guest service. Thank you...

Reviewed 12 December 2016

Greeted upon arrival, checked in, clean-stocked rooms. excellent breakfast and service. First floor room was excellent. close to ice/vending machines and to courtyard. plenty of local restaurants within walking distant.

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Helpful?
Thank Richard D
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Richard D., Thank you for your exceptional rating and review. We are delighted to offer clean and comfortable accommodations, coupled with our world-class service. We hope to welcome you back soon! Sincerely, Pamela Gonzalez General Manager

Reviewed 2 December 2016

I choose hotels based on breakfast being included and internet being included. I stayed 4 nights. The morning breakfast had the right combo of choices. a very friendly person behind the grill to cook eggs or whatever the morning recipe was, a small hot buffet, toast , muffins, cereal, coffee, fruit bar and yogurt and a few other option I...

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Thank Edward P
Temecula, California
Reviewed 19 November 2016

Great service and love the full breakfasts and cocktail hours. Friendly staff at the front desk and in housekeeping. Clean property. Very nice! They should put out a recycle bin for the beer and soda cans they provide at the cocktail hour.

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Helpful?
Thank Steven W
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Steven W., Thank you for your wonderful review and rating. We are happy to know that you enjoyed the service we offered as well as our well-appointed grounds and accommodations. We hope you will join us again soon for another exceptional experience. Sincerely, Pamela Gonzalez General Manager

Phoenix, United States
Reviewed 17 November 2016

I traveled to this hotel on business and never heard of the name before. It was a great hotel in a convenient location for travel. Not too far from the Ontario Airport. They had a nice breakfast that was included and they made a fresh order of eggs in the morning if you wanted it. The other selections were good...

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Helpful?
Thank Joann M
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Joann M., Thank you for your wonderful review and rating. I am pleased to know that your stay went well and you were able to enjoy our many complimentary amenities, as well as our well-appointed accommodations. We are thrilled that we have made a loyal Ayres guest out of you and look forward to welcoming you back soon! Sincerely,...

Reviewed 13 November 2016 via mobile

I have stayed several different dates at Ayres Hotel and I will stay again. It is so clean, comfortable and has that old world elegance. The staff is friendly and helpful. The free breakfast is a cut above the ordinary breakfast. I can't Say enough about it. I have enjoyed every visit.

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Helpful?
Thank Ksredshoes
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Ksredshoes, Thank you for your wonderful review following your recent stay at Ayres Hotel Chino Hills! We are delighted to read of your compliments and hope you will be back soon. Sincerely, Pamela Gonzalez General Manager

Reviewed 8 November 2016

The location is central to many areas of SoCal. The rooms are clean, and the breakfast is amazing. We love staying here. Internet reception was good and easy to log into. They also have a washer and dryer on the second floor.

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Helpful?
Thank Ruth P
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Ruth P., Thank you for choosing Ayres Hotel Chino Hills for your recent stay! It is a delight to know that you enjoy our hotel and added amenities. Please do visit us anytime you find yourself in the area! Sincerely, Pamela Gonzalez General Manager

Lompoc, California
Reviewed 3 November 2016

I have stayed at the Ayres Hotel several times while visiting my mother in assisted living. There are so many things I like from the top notch front desk staff to the quiet clean and comfortable rooms. But this last visit was a new experience. When I went to check in they could not find my reservation. It was because...

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Helpful?
Thank Sara B
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this review

Dear Sara B, Thank you for taking the time to write a review regarding your stay with us. We truly appreciate your kind compliments regarding our friendly and helpful front desk team. Thank you for your review and we hope to welcome you back soon. Sincerely, Pamela Gonzalez General Manager

Los Angeles, California
Reviewed 31 October 2016

Great Hotel, with good size clean rooms. Fridge, Microwave, Iron, and good selection of Tv channels. Room service was great and staff was friendly. Restroom was good size but I'm not a big fan of bath tube shower. I used the Jacuzzi near the pool but it seemed luke warm and it could have been hotter, but maybe I didn't...

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Thank mario j
Reviewed 31 October 2016 via mobile

We were so happy to find this place! We booked through a third party to get a better rate for a last minute weekend stay and my family really feels like we got the best deal! Very clean, excellent customer care, awesome breakfast, and just out of the way to not be noisy and high trafficked. It was behind a...

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Helpful?
Thank Rita P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Ayres Hotel Chino Hills! This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Hotel Chino Hills are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast.The nearby Big League Dreams ballpark beckons sports lovers of any age. Mimicking 6 major league stadiums such as Fenway Park, Yankee Stadium, and Wrigley Field the Big League Dreams ballpark is the ideal place for a sports enthusiast to spend their day in Chino Hills. If sports aren't your thing, the Chino Hills State Park is only 3 miles away and is the perfect open space area for a family or romantic picnic with a picturesque view of the Santa Ana Canyon. The Ayres Chino Hills has it all; from shopping at the Shoppes at Chino Hills, to golfing the El Prado Golf Course, even to splashing around at Raging Waters this is one Inland Empire destination that will not leave you wanting more. ... more   less 

Additional Information about Ayres Hotel Chino Hills

Address: 4785 Chino Hills Pkwy, Chino Hills, CA 91709
Region: United States > California > Chino Hills
Price Range: $193 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Hotel Chino Hills 3*
Number of rooms: 124
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Hotel Chino Hills staff and other travellers.
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Questions? Get answers from Ayres Hotel Chino Hills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Handy to Ontario Airport. But not too close.”
 of 5 bubbles Moe50, 9 Jan 2017 | Read review
“Maybe request room facing away from major roadway. Noise was not too bad.”
 of 5 bubbles barbaramZ6553VL, 20 Dec 2016 | Read review
“Quietest rooms are on the back side, away from the highway”
 of 5 bubbles kathienevarez, 19 Dec 2016 | Read review
“First floor rooms. near ice machines, court yard.”
 of 5 bubbles E5415DArichardd, 12 Dec 2016 | Read review
“if you face the pool the sun will rise through the window - black out curtains block it, but the view is nice at sunrise”
 of 5 bubbles 809edwardp, 2 Dec 2016 | Read review
5 of 5