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Holiday Inn Express San Diego South - Chula Vista

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Holiday Inn Express San Diego South - Chula Vista
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211 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express San Diego South - Chula Vista
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Showing 182: English reviews
Reviewed 27 October 2015 via mobile

Flew in from Colorado for a football game, and had a fabulous stay at this hotel! Clean rooms, great location and good breakfast. Carlos is an amazing customer representative, and I hope his supervisors and upper management realize how lucky they are to have him on their crew. He deserves a huge raise and lots of recognition!

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Helpful?
Thank Erin L R
Tiffiny S, Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this review

ERIN L R Thank you so much for your positive response regarding your stay at The Holiday Inn Express San Diego South Chula Vista! I am so delighted to hear all the ways you enjoyed your stay and how Carlos was so memorable. He is an amazing part of our team and I am glad to hear that our guests...

Reviewed 25 October 2015 via mobile

I do not normally write reviews like this, but our customer service was so good I had to! Carlos, the manager at the front desk, is so personable and helpful. He knows the guests names and is incredibly accessible if you need help with anything. We would definitely come back again and people in all service industries could learn from...

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Helpful?
Thank Francesca K
Tiffiny S, Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this review

Francesca K Thank you so much for your positive response regarding your stay at The Holiday Inn Express San Diego South Chula Vista! I am so delighted to hear all the ways you enjoyed your stay! We strive to exceed our guests’ expectations and it seems that Carlos was a big part in helping us to accomplished our goal. I...

Auburn, California
Reviewed 24 October 2015

The hotel carpet looks tired, but who is looking at the floor when the staff is unbelievably accommodating, friendly, and professional! Carlos cheerfully greeted me when I checked in. I was quite impressed he remembered my name the following morning. When my rented vehicle would not start the morning of my business meeting Carlos immediately called a cab and even...

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Helpful?
Thank mathne1
Tiffiny S, Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this review

mathne1 Thank you so much for your positive response regarding your stay at The Holiday Inn Express San Diego South Chula Vista! I am so delighted to hear all the ways you enjoyed your stay! We strive to make every guests’ interaction personable and it seems that Carlos was able to accomplished our goal. He is truly a wonderful person...

Colorado Springs, Colorado
Reviewed 17 October 2015

We stayed here while my mom had doctors appointments and the staff was wonderful! The internet drove us crazy a couple of times but the quality of the stay and the staff made up for it. The breakfast ladies worked so hard to keep everything stocked. The housekeepers were so sweet and helpful. The front desk staff, specially Carlos and...

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Helpful?
Thank HappyJW76
Tiffiny S, Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this review

Sara S. Thank you for taking the time out to leave us such a wonderful review regarding your recent stay at the Holiday Inn Express San Diego South Chula Vista. We are happy to read that you and your family enjoyed your time with us and all of our amenities.We strive to exceed our guests’ expectations and it seems we...

Reviewed 12 October 2015

We were just staying here overnight passing through town. We knew that a Holiday Inn Express is usually a good bet. Carlos was at the front desk when we checked in. His charisma and cheer made check in a pleasant experience. The breakfast the next morning was hot and fresh. After checking out with Carlos, and having him remember us...

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Helpful?
Thank Kevin B
Tiffiny S, Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this review

Kevin B Thank you so much for your positive response on The Holiday Inn Express San Diego South Chula Vista! I am so delighted to hear you enjoyed your stay!! Carlos is an amazing part of our team here. I am pleased to hear that he was able to make your stay memorable. I will make sure to pass on...

Reviewed 22 September 2015

I stay during a trip to visit family. Carlos was the first person I met when I entered the door. My driver was parking the car. I felt at home, comfortable . The room clean. I am a RN clean is very important to me. The entire staff was warm and friendly, and very helpful. When I return to visit...

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Helpful?
Thank Pamela Y
Tiffiny S, Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this review

Pamela Y Thank you so much for your positive response on The Holiday Inn Express San Diego South Chula Vista! I am so delighted to hear you enjoyed your stay!! We truly enjoy hearing feedback from our guests. We appreciate you staying with us, and look forward to seeing you on your next trip to Chula Vista!

Sacramento, California
Reviewed 10 September 2015

My husband and I were in Chula Vista visiting family but the motel that we had booked online was awful in person. We began calling around and driving around to find another place. I spoke with Carlos, the Operations Manager and he said he had one room. When we got there and told him we would be staying through the...

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Helpful?
Thank Debbie C
Tiffiny S, Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this review

Debbie C Thank you so much for your positive response regarding your stay at The Holiday Inn Express San Diego South Chula Vista! I am so delighted to hear all the ways you and your husband enjoyed your stay! We strive to exceed our guests’ expectations and it seems we accomplished our goal. I have shared your wonderful review and...

Reviewed 8 September 2015

I was staying at holiday inn express in a suite and my first night my family and I woke up at 5am because my kids had bedbug bites all over their stomach, arms, and neck. We started to look around for the bugs to see if they have had been bitten by them and we had bedbugs crawling on our...

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Helpful?
1Thank Jose R
Paul T, Owner representative at Holiday Inn Express San Diego South - Chula Vista, responded to this review

Dear Jose R, I like to sincerely apologize for the unfortunate experience you had while our guest. A bed bug infestation is one of the most damaging incidents for a hotel and unfortunately not an isolated occurrence. It is for this reason we immediately implement a standard protocol to eradicate the infestation. This protocol involves not just the infected room...

Tucson
Reviewed 1 September 2015

This hotel had clean rooms (although the hotel seemed old but updated) comfortable beds, microwave, fridge and large parking spots. Bathrooms were clean. Carpet was clean and had lots of padding. The front desk staff, Maria Elena, Tiffany and Carlos provided outstanding customer service. Breakfast was average, but hot, fresh and adequately replenished. Our sink was plugged up and they...

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Helpful?
Thank Cindy K
Tiffiny S, Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this review

Cindy K Thank you very much for taking the time to write a review regarding your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please accept our apologies for the disappointment you had with regarding the surrounding area of the...

Reviewed 30 August 2015 via mobile

I thoroughly enjoyed my stay at the Holiday Inn Express in Chula Vista. The entire staff, especially Carlos, were very hospitable. The lobby was welcoming, the rooms and bathrooms were clean, the breakfast was excellent and they even had a complimentary pancake night which was great. I definitely recommend staying here if you're looking for a hotel in the area,...

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Helpful?
Thank Arek S
Tiffiny S, Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this review

Arek S Thank you so much for your positive response regarding your stay at The Holiday Inn Express San Diego South Chula Vista! I am so delighted to hear all the ways you enjoyed your stay, including our special “Pancakes At Night” promotion from 8pm -12am. As a reminder, this promotion is for a limited-time only through the month of...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Holiday Inn Express San Diego South - Chula Vista

Address: 632 E St, Chula Vista, CA 91910-2113 (Formerly Comfort Inn & Suites)
Region: United States > California > Chula Vista
Price Range: $160 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Diego South - Chula Vista 2.5*
Number of rooms: 88
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Also Known As:
Comfort Inn And Suites Chula Vista
Comfort Inn & Suites Chula Vista Hotel Chula Vista
Comfort Inn Chula Vista
Chula Vista Comfort Inn
Hotel Style:
#1 Green Hotel in Chula Vista
#1 Business Hotel in Chula Vista
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Diego South - Chula Vista staff and other travellers.
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Questions? Get answers from Holiday Inn Express San Diego South - Chula Vista staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevator is slow, so if you don't like waiting get a lower floor.”
 of 5 bubbles 695tsl, 3 Dec 2016 | Read review
“Choose a higher floor to avoid people overhead.”
 of 5 bubbles 529christas, 29 Nov 2016 | Read review
“they are all good”
 of 5 bubbles gladyskravitz2016, 25 Aug 2016 | Read review
“Ask for a room in the back”
 of 5 bubbles , 23 Jul 2016 | Read review
“Higher and away from the road”
 of 5 bubbles manilapacman, 10 May 2016 | Read review
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