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BEST WESTERN South Bay Inn

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445 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN South Bay Inn
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Showing 367: English reviews
Whittier, United States
Reviewed 4 weeks ago

The only good thing about out stay at this hotel was the guy who checked us in. He was super nice and accommodating, but practically everything else sucked. The breakfast area was not ventilated well, so there was a horrible smell that made my partner gag so much we didn't even eat. The sheets had a lot of stuff in...

Review collected in partnership with Best Western
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Helpful?
Thank jasminen393
Mazatlan, Mexico
Reviewed 18 February 2017

The slowest internet since dial-up, bathrooms falling apart. Could not even get email, and some devices would not even connect. typically google would take minutes to load. The bath tubs in both rooms I was in were flaking apart. The water was tepid, not hot at all. I was supposed to stay 7 days, but left after 1. Hotels.com was...

Review collected in partnership with Best Western
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Helpful?
Thank Ron C
BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

I do apologize for your stay. We are getting ready to start our bathroom renovations. We will be replacing our tubs and surrounds. We will also be updating our internet. Since so many guests tend to use multiple devices, signals tend to drop at times. We are making every effort to improve our services for our guests.

Chula Vista, California
Reviewed 16 February 2017

The rooms are old and the smell in the room was horrible. They said is 100% smoke free, but the smell in the room said otherwise. If you have other options on hotel go for it. Stay away from this location.

Review collected in partnership with Best Western
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Thank 913perlaa
BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Our rooms are 100% smoke free. We do charge incidentals for guests who decide to break the rules. If we do find a room that has been smoked in or a guest complains that the rooms smells like smoke, we ozone the room and deep clean the room to remove the smell.

Chula Vista, California
Reviewed 12 February 2017

Would recommend this motel to others. Staff was efficient and helpful and the room was clean. Internet dropped off all the time and the two tv remotes were a challenge. However didn't come to watch tv so no biggie

Review collected in partnership with Best Western
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Helpful?
Thank randyk981
BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Thank you for your review. We are in the process of updating our WIFI System. We look forward to seeing you again.

Long Beach, California
Reviewed 2 February 2017

The staff was extreamly friendly and made my check in fun. I laughed and smiled the whole time during the check in process. The rooms are nicely kept and the beds are comfortable. The location is Close to the freeway for a quick downtown adventure.

Review collected in partnership with Best Western
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Helpful?
Thank Andre-C-of-LB
BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Thank you for the great review. The staff here prides themselves on their customer service, and we love to hear when a guest recognizes that. We are continuing with our renovations and I hope you will come back and visit us again.

phoenix, United States
Reviewed 28 January 2017

close to harbor and freeway great place to be central location to all san diego has to offer and it is off the path enough to not be in traffic and rst of tourist traffic fun safe clean the breakfast next door is amazing as well as the fun breakfast at the hotel

Review collected in partnership with Best Western
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Helpful?
Thank Don M
BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

I am glad you enjoyed your stay, and I hope you will come back and visit us again.

Reviewed 22 January 2017

The hotel offers a very good price. We used this hotel as our base of operations for touring San Diego. Clean, good TV and good shower, but the hotel seemed a little "tired." The breakfast was only "OK," the heating system was a bit hit or miss, and the towels were thin and skimpy. Maybe its time for them to...

Review collected in partnership with Best Western
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Helpful?
Thank michaelmW8512EU
BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Thank you for the review. Our hotel is getting ready to start our next phase of renovations. I do hope you will stay with us again.

Minneapolis, Minnesota
Reviewed 17 January 2017

Nice facility - but received a phone call at 8:10AM saying that the electricity would be shut in 20 minutes because the hotel had a construction project. I had work to do and planned to stay until check out at 11AM. Ooops - did they miss that 11AM is check put time. Guess so. Would have been easy to let...

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Helpful?
Thank Rob B
BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

I do apologize for the inconvenience. Our building was having electrical panels replaced, all of our guests were informed of this upon check in. During our morning reminder calls, guests were offered another room if they wanted it. I do apologize that you felt you needed to leave to finish your work.

Los Angeles, California
Reviewed 3 January 2017

Nice rooms, friendly staff and complete breakfast included. Just the right combination between price and quality. We stayed for the whole weekend and not one thing to complain about. Will definitely book again. Thanks!

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2Thank Jay P
BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Thank you for the great review. We are happy you enjoyed your stay and look forward to your next!

Bangalore, Karnataka, India
Reviewed 31 December 2016

Pros: This hotel are quite decent. Staffs are very helpful. Nice breakfast. Nice location. Excellent value for money. Things to improve: Room decor has scope of improvement. Internet speed was bit slow.

Review collected in partnership with Best Western
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1Thank Chhayakant
BW_SouthBayInn, General Manager at BEST WESTERN South Bay Inn, responded to this review

Thank you for the review, we are currently going through renovations... so room improvements are on the way! Come visit us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about BEST WESTERN South Bay Inn

Address: 710 E Street, Chula Vista, CA 91910-2004
Region: United States > California > Chula Vista
Price Range: $92 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN South Bay Inn 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western South Bay Hotel Chula Vista
Best Western Chula Vista
Chula Vista Best Western
Hotel Style:
#2 Best Value Hotel in Chula Vista
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN South Bay Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floor”
 of 5 bubbles DianaRiede, 3 Jan 2017 | Read review
“find another hotel”
 of 5 bubbles chriswal33, 19 Jul 2016 | Read review
“Backside rooms are ultra quiet”
 of 5 bubbles kevinwH2093GX, 17 Apr 2016 | Read review
“Second floor rooms are quieter.”
 of 5 bubbles 54Nancy54, 15 Mar 2016 | Read review
“Request a room in the main building although it is not too close to the pool.”
 of 5 bubbles MyViews_11, 15 Jan 2016 | Read review
5 of 5