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    Best Western Chula Vista/Otay Valley Hotel

    4450 Main Street, Chula Vista, CA 91911
    Hotel website
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    2017-07-30 2017-07-31
    US$145
    US$134
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    US$145
    US$134
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    Traveller (25)
    Room & Suite (9)
    Dining (1)
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    Overview
    • Excellent25%
    • Very good40%
    • Average17%
    • Poor11%
    • Terrible7%
    Travellers talk about
    “circle k” (9 reviews)
    “gas station” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Chula Vista/Otay Valley Hotel
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
    Comfort Inn Chula Vista San Diego South
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (230)
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    There are newer reviews for Best Western Chula Vista/Otay Valley Hotel
    See the most recent reviews

    21 - 25 of 210 reviews

    Reviewed 26 March 2017

    The hotel need a lot of tlc. Clean shower, toilet and fix water pressure. Our room needed fumigating. Didn't smell clean. The lady attending breakfast was very helpful and dedicated to her work. Checking in at night was a very unwelcoming.More

    Review collected in partnership with Best Western
    Thank N O
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley HotelResponded 7 April 2017

    Dear guest, We apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better. We have many rooms to clean and we do our best to...More

    Reviewed 25 March 2017

    With unfortunate timing the hotel was experiencing maintenance problems which displaced us from our needed 2 queen bed rooms to one queen bed rooms. (Alternative was one king smoking room.) I agreed to stay as the manager agreed to discount 50%of the price the first...More

    Review collected in partnership with Best Western
    1  Thank deborahwA7707RO
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley HotelResponded 7 April 2017

    Dear Deborah, We would like to apologize for the unusual circumstances that occurred during your stay. I want to assure you that the discount that we promised was issued. it did not reflect soon enough, as the period of time for a refund to reflect...More

    Reviewed 2 January 2017 via mobile

    Stayed 2 nights. All i can say is you get what you pay for. The room was outdated, walls were dirty and there was a leak in the bathroom ceiling. Staff is friendly and accommodating. Breakfast was decent and quick.More

    Thank Tanya A
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley HotelResponded 3 January 2017

    Dear guest, We apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better. We have many rooms to clean and we do our best to...More

    Reviewed 31 December 2016

    I have been staying here for the last few weekends as i was visiting family in San Diego and Christmas shopping and have always had a good experience in my stays. Their rooms are brand new and the beds are super comfortable. I spent hours...More

    1  Thank Flaviano B
    Response from Bestwestern8555, Manager at Best Western Chula Vista/Otay Valley HotelResponded 3 January 2017

    Dear Flaviano, Thank you very much for your comments. We are glad that you had an excellent stay with us. We look forward to your next visit. Regards, Victor M. Carrera General Manager

    Reviewed 21 December 2016

    Heater unit not working and was very cold. Breakfast was very simple and coffee was terrible. Just the honest truth. I will not consider staying here again. Please upgrade this hotel. Best western you are better than this.More

    Review collected in partnership with Best Western
    Thank I7826IWjorgel
    Response from BestWesternHotels, Corporate at Best Western Chula Vista/Otay Valley HotelResponded 27 December 2016

    We are sorry to hear your recent stay with us did not exceed your expectations. We appreciate your feedback regarding the heating unit and breakfast, and we will continue to improve our guest experience. We hope you give us another chance in the future to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$93 - US$262 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Best Western, Travelocity, Priceline, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Best Western Chula Vista/Otay Valley Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Chula Vista
    • Also Known As
    • Holiday Inn Chula Vista ,
    • Chula Vista Holiday Inn
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    Traveller (25)
    Room & Suite (9)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (10)
    Bathroom (3)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Adriana C
    26 September 2016|
    Answer
    Response from JBA_2001 | Reviewed this property |
    18
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    Votes
    Room Tips
    "Not facing fwy."
    Read review
    "Avoid room 138, the smoking room. Second floor rooms are more quiet."
    Read review
    "If you do not smoke be sure to request a Non Smoking room. Rooms more quiet on the side facing the Gas..."
    Read review
    "Be sure you get a non smoking room as the others reek!"
    Read review
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