The Commerce Casino & Hotel
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Avg. C$249 /night, 2/13 - 2/14
C$315
per night
C$257
per night
C$199
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#3 of 5 hotels in Commerce
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Welcome to The Commerce Casino & Hotel, PLAY-STAY-DINE-REPEAT! Whether you're traveling to Los Angeles for business or pleasure stay close to all the exciting action you'd expect from Las Vegas! This upscale tower of hospitality resembles a Babylonian architecture with water fountains and a grand entry that will impress even the most discerning traveler. The Commerce Casino & Hotel is located adjacent to the World's Largest Card House Casino, the Commerce Casino. The hotel is also in just 9 miles to Crypto. com Arena and Convention Center, Downtown Los Angeles, Hollywood, Disneyland. We look forward to welcoming you to our fabulous hotel.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Casino and Gambling
Business Centre with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Wifi
Rooftop pool
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Convenience store
Gift shop
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
City View
Languages Spoken
English, Spanish, Chinese, Ukrainian
Location
6131 Telegraph Rd, Commerce, CA 90040-2501
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 49 out of 100
49
Long Beach Municipal Airport
20.2 km•
See all flights
Los Angeles Intl Airport
24.8 km•
See all flights
Rental Cars
14 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
Traveller rating
- 98
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- 78
- 26
- 38
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Detailed Reviews
Nice hotel with nice staff. Was put off by the 25 dollar resort fee as we arrived late and left early. Plus I have never had to pay extra for use of a gym, hot tub or pool at a hotel even it we had the time to use it. For the hotel this should be the cost of doing business not a charge to be levied. Room was great and besides the fee was happy to stay there.
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Date of stay: December 2022
Rooms
Cleanliness
Service
Room Tip:Â Our was quite not sure of others.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Segura, Marketing at The Commerce Casino & Hotel
Responded Jul 18, 2024
John S, Thank you for your comments. We appreciate all of the feedback we receive and we work on all of the suggestions. We appreciate the comments about the staff as well. The resort also pays for valet, water in the rooms and a $10 Food and Beverage Voucher to be used at any of our outlets. Looking forward to your next visit. Thank you, Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked here to get away from extreme heatwave hitting So California, enjoyed the stay so much we booked an extra day. We'll definitely come back. The staff was extremely friendly. Enjoyed the food and pool although it was very small
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Segura, Marketing at The Commerce Casino & Hotel
Responded Jul 18, 2024
Travels_incaly, Thank you for all of your comments. We strive to make a memorable stay for each and every guest. It's always great to hear when we've done that. Looking forward to your next visit. Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Commerce is the busiest poker club in the LA area. It has a huge poker room that’s always jam packed. Another room with table games, mostly wild Baccarat players hitting the Dragon.
The bar can be lively.
I come for poker.
4-8 all the way up,
Staff and dealers are friendly.
Sometimes the regular poker players can be a nuisance, and some extremely rude players griping at the dealers as if the bad luck is their fault, but don’t let that keep you away.
I believe the hotel is a class act, very reliable and decent.
Citadel Shopping outlets a short wLk away
Great deals
The bar can be lively.
I come for poker.
4-8 all the way up,
Staff and dealers are friendly.
Sometimes the regular poker players can be a nuisance, and some extremely rude players griping at the dealers as if the bad luck is their fault, but don’t let that keep you away.
I believe the hotel is a class act, very reliable and decent.
Citadel Shopping outlets a short wLk away
Great deals
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Date of stay: September 2023Trip type: Travelled solo
Room Tip: Huge parking lot but on weekend nights it’s tough to find a close parking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was approached in the parking lot by a middle-eastern looking man with a large linear scar on his arm. He claimed he was from Dubai and his wife was in the back seat of his black SUV. He needed cash and said I first could have his 18K ring in exchange for money. He asked how much I had and I said $100 he said that was fine and then he added a neckless stamped 18K gold. He would have taken $100 for both. But I told him I didn't want to rip him off, knowing it was probably fake or a scam. He was very insistent suggesting he needed money for gas. He finally gave up on me and I went inside the casino. I mentioned this guy in the parking lot to the security guard and she knew they had this guy running around and they have chased him off previously. I didn't get the impression they really cared whether their patrons were ripped off, since they kinda the casino was in a kindred business, ripping off their patrons.
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Date of stay: November 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Segura, Owner at The Commerce Casino & Hotel
Responded Nov 4, 2024
760donaldv, Thank you so much for your response. We take all comments and suggestions as great feedback and we send them over to all of our Managers to review. Our apologies for the guest in the parking lot. Our Security team will review these comments about the missing empathy and they will address this with their team. Again, we wanted to thank you for bringing this to our attention. We know you have many choices for casinos and hotels. We appreciate you have chosen the Commerce Casino & Hotel. Thank you, Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were here for a family vacation and extremly disappointed to find the rooms were dirty after checking in we immeadiatly had to request to be moved to diffferent rooms after finding dirty bed linens and what appeared to be dried bodily fluids on the nightstands. The rooms we were moved to were less than satisfactory and after discussing it at the front desk we were refused a full refund and the most we were offered was a discount rate on the rooms. The hotel overall was dirty and run down with the smell of smoke overwhelming throughout the hallways of the guest floors. The hot tub was broken and I attempted several times to contact the front desk from the courtesy phone at the pool but no would answer.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at The Commerce Casino & Hotel
Responded Oct 10, 2022
Hi 916reginad, Thank you for leaving feedback about your stay at our Crowne Plaza Los Angeles-Commerce Casino. We want to provide the best service and amenities for our guests. I'm sorry if it didn't happen. I have sent your feedback to our hotel management as a tool for service enhancement. I also sent you a private message to extend our apology. We thank you again for doing business with us. I hope you can give us a chance to host your next stay. Dominador R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm an Espire Elite member of IHG. I'm used to the luxury in the Middle East so I was shocked how basic this hotel is. The rooms are very basic, no basic room amenities and the room was very noisy.
I would like to share with you my experience staying at this hotel, which is not great.
1. The room was very noisy and whenever the next room opens the hot water, I can hear a very loud sound from the boiler. I woke up at 5am on three days and couldn't go back to sleep and one night we couldn't sleep until 2am because the next door guests were having a late shower.
2. No amenities in the room. Not even the basic things.
3. The furniture in the rooms is old and the rooms need to be renovated.
4. The staff are not very friendly.
My wife asked for milk at the breakfast so they gave her a tiny pot and when she asked for more milk, the waitress told her "you should have said from the beginning that you need a lot of milk".
Another day on the breakfast, there was no toast or croissant so we asked for refill. We were told that the person responsible for refilling the buffet is on his coffee break. We were shocked when we heard that.
5. I asked for late check out for one room until 5pm. My request was rejected and they said the latest they can offer was 2pm. After a short argument, they agreed to extend it until 3pm.
I would like to share with you my experience staying at this hotel, which is not great.
1. The room was very noisy and whenever the next room opens the hot water, I can hear a very loud sound from the boiler. I woke up at 5am on three days and couldn't go back to sleep and one night we couldn't sleep until 2am because the next door guests were having a late shower.
2. No amenities in the room. Not even the basic things.
3. The furniture in the rooms is old and the rooms need to be renovated.
4. The staff are not very friendly.
My wife asked for milk at the breakfast so they gave her a tiny pot and when she asked for more milk, the waitress told her "you should have said from the beginning that you need a lot of milk".
Another day on the breakfast, there was no toast or croissant so we asked for refill. We were told that the person responsible for refilling the buffet is on his coffee break. We were shocked when we heard that.
5. I asked for late check out for one room until 5pm. My request was rejected and they said the latest they can offer was 2pm. After a short argument, they agreed to extend it until 3pm.
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do not go!!!. At first I was excited to go to what seemed a luxury hotel, I was first surprised with a $250 per room charge on top of what I paid, the rooms were ok but nothing special. The area is abysmal and nothing walking distance, casino invites unwanted guests and on top of that the pool/spa is small and dirty
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Date of stay: June 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip:Â Do not go, area is sketchy and nothing around. $250 per room charge on top of what you pay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Segura, Owner at The Commerce Casino & Hotel
Responded Nov 4, 2024
W2455YObenjamind, Our apologies for your last visit. We do appreciate all comments regarding your stay. We've sent these comments over to the proper managers to share with their team members. We look forward to your next visit with us. Thank you, Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just wanted to let you all know that the stay at this hotel for New Years was wonderful, we felt secure and we felt appreciated to be there as guests.
This is the experience I would like to always get when we stay somewhere.
My daughters loved it. They walked around and nobody bothered them and they felt safe.
I would love to come back again maybe in February or March
The staff was friendly the food at Mr. Banks was delicious. I loved it
Thank you
This is the experience I would like to always get when we stay somewhere.
My daughters loved it. They walked around and nobody bothered them and they felt safe.
I would love to come back again maybe in February or March
The staff was friendly the food at Mr. Banks was delicious. I loved it
Thank you
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Date of stay: December 2022
Value
Location
Service
Room Tip:Â The food at Mr. Banks is really good the front desk staff are nice and friendly eager to help you
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Segura, Marketing at The Commerce Casino & Hotel
Responded Jul 18, 2024
Wanderer08349225369, Thank you for your comments. We appreciate all of the feedback we receive and we are very excited that you gave us a 5 on all of the attributes. Nothing makes us happier than making a memorable stay for each and every guest. Looking forward to your next visit. Thank you, Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This trip was amazing the hotel was incredible! If you enjoy gambling they have plenty of car tables for you to play the food at the restaurant was great. The staff absolutely phenomenal the bartenders Rose Diane Larry and the manager Troy we're all very helpful very friendly made our stay even that much better. Right down the street is the outlet shopping malls and lots of good deals there as well our rooms were clean varying modern and up-to-date. We will definitely be returning to this hotel and casino.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Segura, Marketing at The Commerce Casino & Hotel
Responded Jul 18, 2024
Juanzillad, Thank you for your comments. We appreciate all of the feedback we receive and we are very excited that you gave us a 5 on all of the attributes. Nothing makes us happier than making a memorable stay for each and every guest. We are excited as well to let all of the team members know that their names were mentioned in a guest reply. Looking forward to your next visit. Thank you, Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I got overcharged for booking, and I also got overcharged for parking. if someone is not looking at the receipt, then they make lots of money by doing this to everyone.
Also, I asked for water and they said water is provided for free only for the first night :| tell me Mr smart, what if someone reserves a room for 4 times but not at once? then they get water 4 times. unbelievable
Also, I asked for water and they said water is provided for free only for the first night :| tell me Mr smart, what if someone reserves a room for 4 times but not at once? then they get water 4 times. unbelievable
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Date of stay: November 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It’s a big hotel. Children will be fine staying there.
I’ve never stayed at the hotel but I’ve never heard of having to pay extra for use of Pool. Pool use is usually included.
"Do not go, area is sketchy and nothing around. $250 per room charge on top of what you pay"Read full review
"The food at Mr. Banks is really good the front desk staff are nice and friendly eager to help you"Read full review
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PRICE RANGE
C$187 - C$234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza los angeles - commerce hotel commerce, crowne plaza commerce
FORMERLY KNOWN AS
Crowne Plaza Los Angeles-Commerce Casino
LOCATION
United StatesCaliforniaCommerce
NUMBER OF ROOMS
194
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Frequently Asked Questions about The Commerce Casino & Hotel
Which popular attractions are close to The Commerce Casino & Hotel?
Nearby attractions include Citadel Outlets (1.2 km), Commerce Casino (0.04 km), and JP Art Foundry (0.7 km).
What are some of the property amenities at The Commerce Casino & Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Commerce Casino & Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Commerce Casino & Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at The Commerce Casino & Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Commerce Casino & Hotel?
Conveniently located restaurants include Ruby's Diner, TerraNova Bar & Restaurant, and Farmer Boys.
Are there opportunities to exercise at The Commerce Casino & Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Commerce Casino & Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Commerce.
Does The Commerce Casino & Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Commerce Casino & Hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, and Ukrainian.
Are there any historical sites close to The Commerce Casino & Hotel?
Many travellers enjoy visiting The Huntington Library, Art Museum and Botanical Gardens (14.7 km), Angels Flight Railway (11.3 km), and El Pueblo de Los Angeles (10.8 km).