DoubleTree by Hilton Hotel Los Angeles - Commerce
DoubleTree by Hilton Hotel Los Angeles - Commerce
5757 Telegraph Road, Commerce, CA 90040
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Avg. C$289 /night, 9/12 - 9/13
C$306
per night
C$263
per night
C$219
per night
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4.0
#1 of 5 hotels in CommerceLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Daily Mandatory Charge includes: 0.195% CA Tourism Assessment -The DoubleTree Los Angeles/Commerce is situated 10 minutes south of Downtown Los Angeles off I-5 between Disneyland resort and Universal Studios. -The hotel offers contemporary Southern California accommodations in the perfect location for business, vacation, shopping, or special occasions. -Our recently renovated hotel is close to the Staples Center and the L.A. Convention center. The property is less than 30 minutes from either Burbank or Los Angeles International Airports. -Guest room features include contemporary and warm Sweet Dreams by DoubleTree Sleep Experience Plush Top Mattress as well as luxurious linens with down comforters. -Rooms have jumbo pillows with a spacious workspace, and WiFi. -Every guest room is equipped with two dual-line speakerphones with voicemail. Also included, is a coffee maker with complimentary coffee, as well as a tea iron, ironing board, hair dryer, and alarm clock.
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Property amenities
Paid public parking on-site
Paid wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Business Centre with Internet Access
Conference facilities
Convenience store
Secured parking
Sauna
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Room service
Safe
Telephone
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
Location
5757 Telegraph Road, Commerce, CA 90040
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 71 out of 100
71
Long Beach Municipal Airport
20.7 km•
See all flights
Los Angeles Intl Airport
24.5 km•
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Rental Cars
33 Restaurants
within 1 kilometer
Reviews
4.0
1,376 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The DoubleTree by Hilton Hotel Los Angeles - Commerce garners appreciation for its tranquil rooms and cleanliness, with guests frequently praising the recent renovations and comfortable bedding. While many guests find the rooms well-equipped and secure, some have noted a lack of fridges and safes, alongside a scarcity of toiletries.
The service stands out as warm and professional, despite isolated instances of unresponsiveness. Although opinions on value vary, with some guests commending the reasonable food prices, others express concerns regarding room quality and temperature regulation.
Rooms
Comfortable
Value
Fair
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
Hotel's Favourite
I stayed one night while in the area on business. The hotel is at the far end of the outlet mall. The hotel seems to have been renovated in the past few years or so. The room was spacious and clean. I ate dinner and breakfast at the hotel. Both were very good. The breakfast buffet had a lot to offer, including fresh fruit and an omelet station. I dinged the hotel one star because the thermostat will not go below 68 degrees. It was minimally manageable since it was cooler outside, but I won’t risk staying once it gets warmer. I would just say keep that in mind if you need a cold room to sleep. Otherwise, a good option.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel overall is nice and clean. The service was mostly outstanding with the only caveat being that the breakfast buffet was overpriced with little selection, $45 for my 13 year old son and myself was too expensive. location is great, close to downtown and close to Disneyland, perfect compromise if you want to visit different parts of LA on your trip.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Super welcoming staff! They make you feel at home. The staff is always cleaning to make you feel safe and they have sanitizing dispensers in every corner you turn and look. I did miss the breakfast but that's on me, didn't wake up early
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Rojas, General Manager at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded Apr 3, 2021
Thank you for taking a moment to share your experience. I am happy to hear you found the property accommodating with Covid guidelines. We look forward to welcoming you back to our hotel in the not too distant future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Enjoyed the stay and atmosphere, Friendly staff, service great. Overall the service was great. During cocktail hour. During the reception everything was well organized waiters were prompt in servicing and picking plates. Bartenders were great also
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Rojas, Guest Services / Front Office at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded Oct 12, 2021
Thank you for taking a moment to share your experience. I am happy to hear you found the event and the team members attentive. We look forward to welcoming you back to our hotel in the not too distant future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room they put me in was the size of a closet and it was next to elevator which made noise all night long. I think the night staff thought it was funny. For the room that they put me in I would have been better off staying in a Motel 6, at least I know what I would have been getting.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DesireeR364, Guest Relations Manager at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded Feb 14, 2020
Thank you for sharing with us about your visit, we are truly sorry about the experience you had with us. I deeply regret the room selection during your visit. We hope to be at your service if there is anything we can do for you and we hope to see you again if your travels bring you back our way.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If activity takes place in South East Los Angeles and surrounding areas...e.g. downtown l.a., Doubletree by Hilton is a good choice. Professional and friendly staff, easy check-in/out with their digital app, clean nice size rooms, comfortable bed with large HD TV, ample electric and digital outlets which are a real convenience. Only 2 cons would note that there's really nothing nearby in the area as far as fine dining and really good restaurants and those who are light sleepers may be disturbed by the freeway noise if one's room is on the side of that side of the hotel. They do offer fairly decent menu for in-room service which helps with the lack of restaurants nearby. Though Citadel Outlet Mall is next to the hotel, their food court is less than desirable. And like most of l.a. you really need a car to get around. And with LA traffic, looking at 20min or more to get to more urban and vibrant parts of the city.
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Date of stay: January 2020Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DesireeR364, Guest Relations Manager at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded Feb 14, 2020
Thank you for taking a moment to share your experience of the hotel and location. We look forward to welcoming you back to our hotel in the not too distant future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Basically a good hotel, I would return.
The customer service is excellent.
But the restaurant at the hotel is very very poor.
The menus is poor.
Breakfast buffet is extremely limited , for $27 plus tax, approx, the buffet choice is extremely poor, after eating at the renaissance hotel buffet at LAX, the buffet there was fantastic, so much more choice for the same price.
Also the breakfast hours are too limited, need an extra hour in the morning.
The evening menu is extremely poor.
So limited, you could put so much more on the menu, no soups,not enough choice for main courses.
Rooms do not have fridges, you have to request a fridge.
A fridge should be included in every room.
This double tree was not up to standard, after staying at the double tree by Hilton at Seattle Airport, what a difference in facilities, restaurants.Food standards.
Double Tree hotels should be the same standard where ever you go, and senior management at Hilton should really make this the case, I mean Hilton Head Office.
On the plus side customer service was excellent at this hotel.
Please make these changes and your be a wonderful hotel.
The customer service is excellent.
But the restaurant at the hotel is very very poor.
The menus is poor.
Breakfast buffet is extremely limited , for $27 plus tax, approx, the buffet choice is extremely poor, after eating at the renaissance hotel buffet at LAX, the buffet there was fantastic, so much more choice for the same price.
Also the breakfast hours are too limited, need an extra hour in the morning.
The evening menu is extremely poor.
So limited, you could put so much more on the menu, no soups,not enough choice for main courses.
Rooms do not have fridges, you have to request a fridge.
A fridge should be included in every room.
This double tree was not up to standard, after staying at the double tree by Hilton at Seattle Airport, what a difference in facilities, restaurants.Food standards.
Double Tree hotels should be the same standard where ever you go, and senior management at Hilton should really make this the case, I mean Hilton Head Office.
On the plus side customer service was excellent at this hotel.
Please make these changes and your be a wonderful hotel.
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Date of stay: February 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Rojas, Guest Services / Front Office at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded Mar 30, 2023
We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My first time taking a work trip/first time staying at a hotel. I was greeted by Jennifer at the front desk. She was extremely informative and kind as I had a million questions. She was kind of enough to explain the check in / checkout process as well as how to obtain anything i need from housekeeping, etc . I had a great stay , no complaints!
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Date of stay: June 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Rojas, Guest Services / Front Office at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded Jul 30, 2023
Jennier is great!! I'm happy you had a great stay with us. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grateful for the 2 rooms close by eachother. Amenities were awesome. However the resturant was over priced and after paying $70 there the server with the deep dimples refused to let me take my food orders to go. My sister didnt feel well so we left the food there to go in the trash. This will def make me reconsider sty here again.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desiree Rojas, Guest Services / Front Office at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded Jan 23, 2023
We were disappointed to learn that restaurant server of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate manager. Thank you for our feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall I enjoyed this short business stay. An employee named Hannah was very nice as was one of the managers Jimmy. The hotel was clean, but at night there was some loud people going around. Staff took care of it. Parking is very easy and handicap access is good throughout the facility. Located a short walk to shopping and restaurants.
It is right near the highway so it is easy to get to from the airport.
Overall I would recommend it.
It is right near the highway so it is easy to get to from the airport.
Overall I would recommend it.
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Date of stay: February 2019Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DesireeR364, Guest Relations Manager at DoubleTree by Hilton Hotel Los Angeles - Commerce
Responded Feb 14, 2020
Thank you for taking a moment to share your experience. I am happy to hear you found our property and staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It just depends on what type of rate you book under. Some are fully refundable with zero deposit, or you can get cheaper non refundable rates. Book through the Hilton website for best rates.
I have commented on this Doubletree before and once again they handled my accommodations that I needed. I had a super early meeting and needed to check in really early and yes they allowed me to check in super early and was able to prepare for my meeting with a little bit of extra time to spare. This Doubletree Hilton Hotel always takes care of my needs. If anyone ever needs a great place to stay for business or pleasure this is the place. I highly recommend this place the staff is so friendly and always helpful. I give it 10 Stars.
Hollywood is about 10 miles away and depending on traffic could take up to 40 minutes. Disneyland is about 15 miles away. Thank you.
no but we would be more then happy to deliver one to your room
We had a refrigerator but no microwave.
"Rates are high and should include more perks no matter your hilton status like at least free breakfast for the rate."Read full review
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PRICE RANGE
C$219 - C$277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree commerce, commerce doubletree
LOCATION
United StatesCaliforniaCommerce
NUMBER OF ROOMS
201
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Claim Your ListingDoubleTree by Hilton Hotel Los Angeles - Commerce - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about DoubleTree by Hilton Hotel Los Angeles - Commerce
Which popular attractions are close to DoubleTree by Hilton Hotel Los Angeles - Commerce?
Nearby attractions include Citadel Outlets (0.4 km), Commerce Casino (0.8 km), and Rosewood Park (0.5 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Los Angeles - Commerce?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel Los Angeles - Commerce?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at DoubleTree by Hilton Hotel Los Angeles - Commerce?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Los Angeles - Commerce?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Los Angeles - Commerce?
Conveniently located restaurants include Ruby's Diner, Steven's Steak & Seafood House, and TerraNova Bar & Restaurant.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Los Angeles - Commerce?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is DoubleTree by Hilton Hotel Los Angeles - Commerce located near the city centre?
Yes, it is 0.5 km away from the centre of Commerce.
Are any cleaning services offered at DoubleTree by Hilton Hotel Los Angeles - Commerce?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Los Angeles - Commerce offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Los Angeles - Commerce?
The staff speaks multiple languages, including English and Spanish.