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Doubletree by Hilton Hotel Los Angeles - Commerce

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Doubletree by Hilton Hotel Los Angeles - Commerce
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849 Reviews from our TripAdvisor Community

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Showing 765: English reviews
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Houston, Texas
Reviewed yesterday NEW

I have spent five days at this hotel. They are remodeling the entrance and the restaurant bar area. The remodel is not deplete the problem. What has been the problem is the service. The first two times I went to the restaurants I couldn't even find a person to offer service. Last night I went down and had an appetizer,...

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Helpful?
Thank PaulC12345
Chandler, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

The hotel is in nice proximity to downtown and East LA. There’s lots of free parking, but what really makes this hotel pop is the staff. They texted me before I checked in to see if there’s anything they can do in advance of my arrival. I was not expecting that. The property is older but well-maintained. I received an...

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Helpful?
Thank Huck K
About Hotel's Favourite Review
Toronto, Canada
Reviewed 2 days ago NEWvia mobile

I chose this hotel for my 2 night stay in commerce because of the location and great reviews on trip advisor. To be honest, I don't know how the reviews are so good during the renovation period. Upon arrival the lobby is closed for renovations so there is a temporary Lobby that is a bit of a mess. You don't...

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Helpful?
Thank candacesommer
Belchertown, Massachusetts
Reviewed 3 days ago NEW

This hotel was just what I needed, close to where I was going the next day, free parking and internet, great service and clean/comfortable room. They were renovating at the time, but restaurant was still available (but I didn't utilize). Overall, easy to get in and out of for early meeting.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 170danaw
TomSGeneralManager, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this review

Thank you for being understanding of our renovations! We look forward to the final reveal of our updated guest rooms and facilities. We know that travel can be stressful, and we try hard to make sure all our guests have a rewarding experience at our hotel. We hope you’ll stay with us again in the future. Thank you for your...

Los Angeles
Reviewed 4 days ago NEW

Unfortunately, this hotel is currently undergoing renovations, and as such there are lots of inconveniences, including no water pressure, a make-shift lobby, and spotty amenities. I contacted the hotel staff about the issues with my shower and they were unable to assist me (the hotel was apparently fully booked). It was a disappointing stay to say the least.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank loaiza2016
TomSGeneralManager, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this review

Please allow me to extend sincerest apologies that our property was not up to par. Please rest assure that our renovations will be finished by Spring! Thank you for taking the time to provide your feedback on your experience. We are excited to bring you upgraded facilities and guest rooms! I do hope that you give us an opportunity to...

bakersfield, United States
Reviewed 5 days ago NEW

The hotel is overpriced, and the hotel staff was rude and noncaring. The staff was more concerned about their own conversations than dealing with guest. I will not be returning to this hotel. Completely ruined my impression of the Hilton name.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank josephbO388SX
TomSGeneralManager, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered service problems. We appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our engagement with guests meet the highest customer service standards. We know that...

Sterling, Illinois
Reviewed 2 weeks ago

Currently undergoing renovations. The newly renovated rooms were nicely done. Clean and quiet. Free parking. Friendly staff. Walking distance to shopping at the Citadel. Outdoor pool and nice courtyard for sitting. Nice variety of breakfast items.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank LuAnn M
California, United States
Reviewed 2 weeks ago

This hotel and its staff is always ABSOLUTE PERFECTION! I stay here several times a year and am satisfied each and everytime. The free and easy parking, the location to the freeway, the food and shopping options just steps away from the hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 932janey
San Francisco, United States
Reviewed 3 weeks ago

I have always loved this hotel since it is close to our office and the outlet mall. This year the hotel was going through renovations. The staff was great. The hotel feels rundown but I guess we were on a floor that was yet to be upgraded. The restaurant was closed and the restaurant service was hit and miss. There...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank David K
TomSGeneralManager, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this review

Please allow me to extend sincerest apologies that you did not receive service that is up to par. Please rest assure that our renovations will be wrapping up just in time for Spring! Thank you for taking the time to provide your feedback on your experience. We are excited to bring you upgraded facilities and guest rooms! I do hope...

st louis, United States
Reviewed 3 weeks ago

This Hilton was like a little resort complete with perfect size pool and hot tub. Cozy bar to feel comfortable dining alone or with a group. If you forgot to pack a few toilettes , no worries... Short walk to outlet mall and something new ! Fine dining and entertainment 2 miles away

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Suzette A

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree by Hilton Hotel Los Angeles Commerce offers contemporary Southern California accommodations in the perfect location for business, vacation, shopping, or special occasion travel. ... more   less 

Additional Information about Doubletree by Hilton Hotel Los Angeles - Commerce

Address: 5757 Telegraph Road, Commerce, CA 90040
Region: United States > California > Commerce
Price Range: $217 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Los Angeles - Commerce 3.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Doubletree Commerce
Commerce Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Los Angeles - Commerce staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel Los Angeles - Commerce staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you expect good service don't stay here!”
 of 5 bubbles PaulC12345, 23 Feb 2017 | Read review
“Outlet Mall in walking distance”
 of 5 bubbles jimmyh146, 17 Jan 2017 | Read review
“Get a suite if you can afford it. Rooms are smaller than expected.”
 of 5 bubbles EzeWaldorf_MD, 6 Jan 2017 | Read review
“Avoid the weekend and holiday periods because the mall parking will be hard to navigate through.”
 of 5 bubbles mike-in-bako, 3 Jan 2017 | Read review
“Check your bill before you leave and avoid headache later.”
 of 5 bubbles Rubberducky6868, 2 Jan 2017 | Read review
5 of 5