Customer service at the front desk by believe her name was best lacked a whole bunch that's needs to get retrained in customer service and maybe gain a smile and be a little patient when doing transactions
We have been using this hotel for the last 5 years for the West Coast Jamboree . We housed 13 high schools from California, Nevada, Texas, and Oregon in this hotel. This hotel also has great service, and front desk people. When you have 13 schools staying in 399 room nights the…
The hotel personnel were very friendly, tower rooms very nice, others need work. Open breakfast had a very good selection. Lobby well kept with coffee all day. Plenty of parking Pool and gyn were acceptable.
After reading all of the negative reviews about this property, I was very hesitant about staying here. I read several responses from management stating that property was being updated; so I decided to give them a try. We were in the area to check out San Francisco and Napa Valley…
I'm at the end of a 35 day trip around the USA and Canada. I started in Miami and will finish in 2 days time in LA.
Having a bit of a glitch in timing, I needed to stay over in the Concord CA vicinity and started looking for a Motel. Having looked at a seedy run down place where…
"Stay in the Tower"
"Away from the motorway would be quieter"
"While we cannot advise on preference between the Tower and the outside-doored-rooms, we stayed in the Tower and were happy."
"The tower section is my preference."