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Clarion Hotel

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Traveller (27)
Room & Suite (22)
Dining (2)
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Overview
  • Excellent8%
  • Very good23%
  • Average22%
  • Poor14%
  • Terrible33%
13 Oct 2017
“Was extremely disappointed”
27 Jul 2017
“Pretty much what you would expect”
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (135)
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11 - 15 of 127 reviews
Reviewed 27 July 2017

This hotel is what you would expect from Clarion--it gets the job done. The outside landings and walkways need to be cleaned better. It took an hour to get the room cooled down since it was such a hot day out (102) and the sun...More

Thank hollyhere
Response from Mary Ann R, General Manager at Clarion HotelResponded 31 July 2017

Thank you for your business. We apologize that it took awhile to cool your room down; we do have energy efficient thermostats to assist with keeping the temperature of the rooms comfortable; Unfortunately, those extremely hot days are difficult for our systems. We look forward...More

Reviewed 21 July 2017 via mobile

It's location is its best feature, close to many of the medical facilities where I need to be without excess traffic and distance. There's a decent restaurant on sight which adds to the convenience--seems like the whole bar knows one another so there must be...More

Thank XSNRG87
Response from Mary Ann R, General Manager at Clarion HotelResponded 25 July 2017

Dear Guest, We appreciate your business. I am happy you were able to enjoy our Bistro Bar and Restaurant. We actually have guests who are here on business and continue to return; We appreciate our Guests. We hope you were able to enjoy our specials...More

Reviewed 10 July 2017

I host a function at the Clarion Hotel, Concord twice a year so I have lots of experience with this property. Overall, it is a clean, comfortable and well located hotel with a recently upgraded 40000 square foot ballroom. To make it even better for...More

1  Thank Bill G
Response from Mary Ann R, General Manager at Clarion HotelResponded 18 October 2017

Dear Bill, Thank you so much for your review. We have many upcoming holiday events in our Bistro Restaurant and Bar. We hope to see you there. Sincerely, Mary Ann Rhoe General Manager

Reviewed 5 July 2017

After 12 hrs of driving and arriving the front desk of the Concord, CA Clarion, we were told that the reservation I made 3 months prior had been cancelled! After presenting my confirmation email, as well as one I still had on my computer from...More

Thank tamrarands
Response from Mary Ann R, General Manager at Clarion HotelResponded 7 July 2017

Dear Guest, I do apologize for this unfortunate situation. I will look into why these challenges took place. Sincerely, Mary Ann Rhoe

Reviewed 26 June 2017 via mobile

My husband and I arrived late in the evening after our flight got in late. We were tired and ready to call it a night. We were sent to the non-smoking room we booked, but it was clear it had been smoked in before. I...More

Thank mustangpony
Response from Mary Ann R, General Manager at Clarion HotelResponded 28 June 2017

I truly apologize for the many challenges you incurred during your recent stay with us. I have shared your comments with our management staff to ensure that we improve our overall condition and service of the hotel. I ask for another opportunity to work with...More

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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Free Parking
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Outdoor pool
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$93 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$93 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (27)
Room & Suite (22)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Jean G
18 October 2016|
Answer
Response from Mary Ann R | Property representative |
Jean, Unfortunately, we are not pet friendly. I apologize that I did not answer this prior. I just saw this question. We hope you will allow us a chance when travelling without your animal. Sincerely, Mary Ann R
0
Votes
Grecogrl65
11 July 2016|
AnswerShow all 5 answers
Response from Mary Ann R | Property representative |
A $200 security deposit by a bank-issued credit card is required per stay.
1
Vote
Room Tips
"Pay a little more---get so much more."
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"Try not to get an outside door room. They can back up to the parking lot and get a lot of second hand smoke"
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"As far as I could tell, room doors face the parking lot. No interior room hallways, 2nd floor up"
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"The "Tower Rooms" have microwaves and mini refrigerators."
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