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Americas Best Value Inn Concord

Room & Suite (25)
Dining (1)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hot Tub
Laundry Service
Multilingual Staff
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Good to know
HOTEL STYLE
Budget
HOTEL CLASS

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
12Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
3555 Clayton Rd, Concord, CA 94519-2421
Getting there
Metropolitan Oakland Intl Airport33 km
SFO Intl Airport51 km
See all nearby hotels
25Reviews
27Photos
0Q+A
7Room tips
Traveller rating
  • 1
  • 1
  • 4
  • 5
  • 14
Time of year
Traveller type
Language
  • Filter
  • English
This is a run down hotel that appears to be a quick in and out for a very seedy population of people. We checked out instantly. People working on cars in the parking lot. Beer drinking and loud music blared while people bbqed in the parking lot. No dead bolt on the door, walls
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Response from Akash K, Guest Relations Manager at Americas Best Value Inn Concord
Responded Aug. 22, 2018
Dear Valued Guest, We hope this notes finds well. We have sent your feedback to the personnel concerned. We assure you that these issues will be a priority to address for our entire staff. Our sincerest apologies for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. Sincerest Regards, Akash Kumar
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Horrible staff. Super unfriendly, rude and not helpful at all. A 10 year old kid was trying to help because his uncle/babysitter didn't know english! Wifi was incredibly slow !! Very unprofessional. Room was somewhat nice. Looked nicer from the outside though. Ugly, small
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Response from Akash K, Guest Relations Manager at Americas Best Value Inn Concord
Responded Aug. 22, 2018
Dear Traveler, Thank you for providing us with candid feedback. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints and concerns are addressed that everything will be in order going forward. We hope you will consider to come back to give us a chance to show you our improvements. Best Regards, Akash Kumar
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I've stayed in at least eight motels in the area, and this one is the one I keep going back to. The rooms are being reworked / updated. Fresh and clean. The rates have gone up a little, I suspect to cover the remodels. I'v been staying here randomly starting in 2010. And
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Response from Akash K, Guest Relations Manager at Americas Best Value Inn Concord
Responded Aug. 22, 2018
Dear Gerald, We appreciate you taking the time to provide positive feedback. Thank you for making our motel your second home when you are in Concord. Please don't hesitate to call us if there's anything we can help you with for your next trip. Many Thanks, Akash Kumar
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24-night stay/no welcome or thanks from female desk clerk at check-in/ she gave me a duplicate receipt for my $1,243.00 payment only after 3 requests/ male and female desk clerks do not know the meaning of hospitality/ comfortable beds, great matresses and pillows/ stained,
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Review collected in partnership with this hotel
The hotel was decent it was clean, not really updated and the tv kept acting weird but all around if you needed a last minute room this is perfect. The front desk employee was kind of rude but he was still helpful.
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Album Categories
All photosRoom & SuiteDining
Photo provided by managementAmericas Best Value Inn Concord
Photo provided by managementAmericas Best Value Inn Concord
One Queen Bed
Photo provided by managementAmericas Best Value Inn Concord
Two Double Beds
Photo provided by managementAmericas Best Value Inn Concord
One Queen Bed
Photo provided by managementAmericas Best Value Inn Concord
Two Queen Beds
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"Rooms inside on the office side are more private, and have been remodeled."
"Condemn room 106, its old, scratched headboards, and the 2 wooden dinette chairs/ they are not salvageable Repair the very noticeable hole in the wooden bathroom door"
"Go somewhere else"
"do not stay here"
"If last resort, it is a place to lay your head, but service, and rooms were not good."
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12
PRICE RANGE
US$101 - US$122 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaConcord
NUMBER OF ROOMS
43
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