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Hilton Concord

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Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Hilton Concord
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874 Reviews from our TripAdvisor Community

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Showing 850: English reviews
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Kelseyville, California
Reviewed 2 days ago NEW

I love the location, hotel shuttle to the Sun Valley mall, small shopping center across street. Nice pool and jacuzzi on site. Great sopping and great restaurants. Nice and friendly stuff. 2 bars i. The hotel! All you need for a relaxing get away!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lety M
Sarre-Union, France
HOTEL’S FAVOURITE REVIEW
Reviewed 13 October 2016

I used to stay at this hotel regularly from 1989 until 2002. This was the first time to come back, and my previous good experiences were again confirmed. The rooms have been refurbished to a high standard, and the hotel in general is to a high standard. There are a few negative points though: self parking for $18/night, no reduction...

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Helpful?
2Thank Peter W
About Hotel's Favourite Review
HopeDOSM, Director of Sales at Hilton Concord, responded to this review

Dear Peter W, thank you for your return visit and candid feedback. We've shared these with our team to celebrate the successes and address the opportunities. We look forward to welcoming you back again soon.

Simi Valley, United States
Reviewed 3 days ago NEW

The hotel was great - the lobby was clean and in excellent condition. The staff was very professional, pleasant, and helpful. The suite that we were upgraded to was spacious, clean, and well-maintained.

Review collected in partnership with Hilton Hotels & Resorts
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Thank F2224ZDbrendab
Reviewed 4 days ago NEW

Nice hotel; convenient location to restaurants and shopping; very friendly and helpful staff. Overpriced breakfast offerings. Bar has reasonably priced offerings for Happy Hour. Easy freeway access. Hotel charges $19.00 per night for self park. Our other hotel choice that was equally close to our client was Marriott Courtyard; they do not charge for parking. Overall, only issues with this...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J866VDalexanderg
Seattle, Washington
Reviewed 6 days ago NEWvia mobile

This is one of my favorite "normal" business hotels in the US. Is it perfect - nope. Is it time for a remodel - definitely. But the service and attention is excellent. Here are my 5x5 notes. Five stars (*) is best: 1) Room Quality: *** 2) Updated and Modern: *** 3) Front Desk Service: ***** 4) Housekeeping Quality: *****...

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Thank JC A
Chesterton, Indiana
Reviewed 6 days ago NEW

Found the hotel on a "third party" website and made a reservation. Was treated a bit shabby by the staff when I tried to check in early. Instead of making us feel welcome and appreciated, they gave us a very standard (handicapped) room which is not as comfortable with small vanity, weird shower and other hinderances. Why did they not...

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Helpful?
Thank WorldlyTravelersIN
HiltonConcord, Front Office Manager at Hilton Concord, responded to this review

Thank you for taking the time to respond to Trip Advisor with regards to your recent visit with our hotel. Please understand we do our very best to accommodate our guests who arrive early. However, we are limited in the rooms available before 3pm as our checkout time is 12pm. We do apologize for the inconvenience you experienced with our...

Santa Cruz, United States
Reviewed 6 days ago NEW

Another very pleasant experience at Hilton Hotels. I have stayed at the Concord Hilton in the past, and I would stay here again in the future. Room was extremely clean and the two complementary water bottles were a nice additional touch for me!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank claudeh644
Reviewed 1 week ago via mobile

My daughter and I flew from PDX to Oakland & took BART to Concord. I specifically choose the Hilton because of the "free shuttle service". I called Hilton to ask, "which BART station?" Since there are 2. Woman answering phone had no idea that there were 2 and directed me to stop at either one since the shuttle could pick...

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Helpful?
Thank Larryandtoniya
HiltonConcord, Front Office Manager at Hilton Concord, responded to this review

Thank you for taking the time to complete our Trip Advisor Survey covering your recent visit with our hotel. Please accept our sincere apologies for the difficulties you experienced with our Shuttle service. Please rest assured we reviewed your concerns with our Guest Services Manager. Also, our Shuttle service is available upon request. We sincerely apologize for any inconvenience this...

Chapel Hill, NC, United States
Reviewed 2 weeks ago

Easy access to BART and nearby Enterprise location makes this a good alternative to SFO hotels and rental cars for East Bay meetings. Comfortable Hilton with good restaurant and decent fitness center make this a solid business option for the area east of Oakland.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Eric M
Fresno, United States
Reviewed 2 weeks ago

With my Senior discount and joining the Honors Program, our stay was a really nice value. This Hotel was in a great location for us... our grandaughter's swim meet, then a visit to the Ruth Bancroft Gardens... all withing 10 minutes.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Irene N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Concord's brightly-lit Concord, CA hotel is less than one mile from Waterworld California and the BART station. We're eco-friendly offering complimentary shuttle service to BART, within a 3-mile radius and for JetSuiteX flyers at Buchanan Field Airport. We're two miles from Pleasant Hill, CA and 30 miles from the San Francisco East Bay Area. All rooms include a mini-refrigerator, with in-room WiFi access (surcharge). Plus, an on-site fitness room, outdoor pool, outdoor patio, on-site restaurant and bar, multi-lingual staff, room service, outdoor courtyard and fire pits, lobby lounge and bar, and valet parking (fee assessed for valet). Host your wedding, meeting or event at our hotel with 20,000 sq. ft. of meeting space and superb wedding/event planning services. ... more   less 

Additional Information about Hilton Concord

Address: 1970 Diamond Blvd, Concord, CA 94520
Region: United States > California > Concord
Price Range: $160 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Concord 3.5*
Number of rooms: 329
Reservation Options:
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Also Known As:
Hilton Concord Hotel Concord
Hilton Hotel Concord
Concord Hilton Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Concord staff and other travellers.
3 questions
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Questions? Get answers from Hilton Concord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End of the hallway was quiet on 5th floor”
 of 5 bubbles SFBayMommy, 1 Mar 2017 | Read review
“Bring marijuana because staff could care less if you smoke in the rooms”
  • Dirty nasty light switches and doors too
 of 5 bubbles hvre, 17 Feb 2017 | Read review
“Call ahead to make sure they don't turn off the water!”
 of 5 bubbles Mundo5, 26 Dec 2016 | Read review
“Non adjoining, not near elevator”
 of 5 bubbles RedHeadGo, 27 Nov 2016 | Read review
“try the food in the restaurant”
 of 5 bubbles greenaire, 1 Nov 2016 | Read review
5 of 5