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Hilton Concord

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810 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Concord
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Showing 786: English reviews
Flower Mound, United States
Reviewed 11 March 2016

I dined in and the food was very good. I had an oven fire pizza. The staff was very friendly and the service was quick and often. The room was clean and I enjoyed my one night stay. I liked the complimentary wifi but I would prefer to just charge more the night than to have to pay an additional...

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Helpful?
2Thank Stacy W
HopeDOSM, Director of Sales at Hilton Concord, responded to this review

Dear Stacy W, thank you for your recent review. We agree Plate & Vine has some of the best wood fired pizza in the East Bay. We have recently added a package which will allow you to include your parking in the room rate package and look forward to your next visit.

San Mateo, California
Reviewed 10 March 2016

Does it look nice? Yes. But it was a perfect miss from the point of checking in! I am a loyal Hilton Hotel Honors member. I gave this hotel two stays too many. The first time, was uneventful. Which comparing it to my second stay would I guess be considered amazing. At check in, I was treated as if the...

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1Thank VerylonghairCathy
HiltonConcordCA, General Manager at Hilton Concord, responded to this review

Thank you for your response, It is our priority to treat every guest with respect and provide the best customer service. The treatment you encountered in the hotel is not a standard for the service we provide. I would like to discuss this further and personal address these issues. At your convenience I can be reached at the hotel 925...

Reviewed 5 March 2016

This was my third stay at the Concord Hilton and everything has been consistent, from the friendly and accommodating front desk and valet, good buffet-style breakfast (not complimentary), nice pool and workout area, complementary water bottle refilling station, the very delicious but somewhat spendy Plate & Vine on site restaurant and overall comfort of the hotel but one thing that...

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3Thank lisasW4397SH
HopeDOSM, Director of Sales at Hilton Concord, responded to this review

Dear lisasW4397SH, Thank you for your recent review. We are happy to hear we are consistently meeting your expectations. We look forward to your return trip so we can exceed them.

Long Beach, California
Reviewed 1 March 2016

We have stayed at this hotel twice in the past year. Both times we have been extremely satisfied with the staff and room. The hotel across from a center with several restaurants and a running/biking path is just outside the back door.

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3Thank Joe C
HopeDOSM, Director of Sales at Hilton Concord, responded to this review

Dear Joe C, thank you for your 5* review. We are thrilled to have earned your loyalty and look forward to your return visit.

Concord, United States
Reviewed 29 February 2016

This was a comfortable hotel. Quiet at night so I can get sleep, executive lounge for free snacks and drinks. Friendly staff, etc. But this was pretty close to San Francisco, so I expected at least some vegan options for breakfast. Just a tofu scramble would have been nice. Guess I have to wait another few decades for hotels to...

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Helpful?
3Thank Johnny L
HopeDOSM, Director of Sales at Hilton Concord, responded to this review

Dear Johnny L, Thank you for your recent review. We are happy you find us a comfortable and convenient location. Your feedback regarding the food selection in our executive lounge has been shared with our chef. We look forward to welcoming you back again soon.

San Francisco
Reviewed 19 February 2016

Positive: Clean and nice rooms. Well-appointed. Got a nice night of rest, so for a suburban hotel near the freeway to cut driving distances, that's what I need. Neutral: OK lounge with one hot dish in the evening. Negative: One hiccup when I was given an uncleaned room at check-in. Service recovery was more than expected, however, so the hiccup...

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4Thank SFOPhD
HopeDOSM, Director of Sales at Hilton Concord, responded to this review

Dear SFOPhD, thank you for your recent review. We'd love to earn your loyalty and look forward to welcoming you back to the Hilton Concord again soon.

Reviewed 19 February 2016

The Hilton lobby was very impressive, valet service is available but is expensive, recommend parking yourself, can save $4 dollars a day, but parking itself is expensive. Overall quiet, clean hotel. Rooms clean and room service very good.

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4Thank Kenny O
HopeDOSM, Director of Sales at Hilton Concord, responded to this review

Dear bernardo42, thank you for your recent review and visit. We look forward to welcoming you back again soon.

League City, Texas
Reviewed 18 February 2016

Had a great couple of days here for work, restaurant is very good, but you pay for it being in the hotel and quality of food served. (I'm not talking about pizza either) Duck Confit was outstanding and the homemade noodle for the pasta took it to the next level. Staff was great, I had a problem with my computer...

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3Thank Jeff R
HopeDOSM, Director of Sales at Hilton Concord, responded to this review

Dear Jeff R, thank you for your recent 5* review. We agree Plate & Vine serves amazing food and we take great pride in our staff service. We look forward to welcoming you back again soon to try our new summer menu offerings.

Redding, United States
Reviewed 16 February 2016

My husband and I have stayed at the Concord Hilton many times over the years and have always found it to be comfortable, affordable, and convenient. the restaurant is very good, with a good wine list. My only complaint would be the lack of gluten free options.

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3Thank Barbara S
HopeDOSM, Director of Sales at Hilton Concord, responded to this review

Dear Barbara S, thank you for your recent 5* review. We are happy to have earned your trust and loyalty over the years. We have shared your comment regarding menu offerings and look forward to welcoming you back to sample our summer offerings.

Reviewed 16 February 2016

Expensive. Had to pay $20 per day to park. Rooms were clean and staff very nice. Microwave is another charge. Pool is heated outside and very nice. No breakfast included. Location was great for what we needed.

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3Thank rogerf40
HopeDOSM, Director of Sales at Hilton Concord, responded to this review

Dear rogerf40, Thank you for your recent feedback. We regret your disappointment in our parking fees. For your convenience, there are several package options which allow you to include your breakfast and self parking with your room rate. We are pleased that you found our location ideal and look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Concord's brightly-lit Concord, CA hotel is less than one mile from Waterworld California and the BART station. We're eco-friendly offering complimentary shuttle service to BART, within a 3-mile radius and for JetSuiteX flyers at Buchanan Field Airport. We're two miles from Pleasant Hill, CA and 30 miles from the San Francisco East Bay Area. All rooms include a mini-refrigerator, with in-room WiFi access (surcharge). Plus, an on-site fitness room, outdoor pool, outdoor patio, on-site restaurant and bar, multi-lingual staff, room service, outdoor courtyard and fire pits, lobby lounge and bar, and valet parking (fee assessed for valet). Host your wedding, meeting or event at our hotel with 20,000 sq. ft. of meeting space and superb wedding/event planning services. ... more   less 

Additional Information about Hilton Concord

Address: 1970 Diamond Blvd, Concord, CA 94520-5718
Region: United States > California > Concord
Price Range: $164 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Concord 3.5*
Number of rooms: 329
Reservation Options:
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Also Known As:
Hilton Concord Hotel Concord
Hilton Hotel Concord
Concord Hilton Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Concord staff and other travellers.
3 questions
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Questions? Get answers from Hilton Concord staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Non adjoining, not near elevator”
 of 5 bubbles RedHeadGo, 27 Nov 2016 | Read review
“try the food in the restaurant”
 of 5 bubbles greenaire, 1 Nov 2016 | Read review
“all good, it's generally a quiet location / park like”
 of 5 bubbles trishsoto, 20 Oct 2016 | Read review
“Several sports teams on weekends, pick a floor high up”
 of 5 bubbles 4onpark, 1 Oct 2016 | Read review
“Huge mall nearby, good restaurants right across the street.”
 of 5 bubbles ElkGroveChris, 30 Sep 2016 | Read review
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