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Crowne Plaza Concord

409 reviews
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Traveller (51)
Room & Suite (34)
Dining (18)
Overview
  • Excellent23%
  • Very good39%
  • Average21%
  • Poor10%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
Mar. 11Mar. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (409)Write a Review
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All reviewstrader joe's across the streetwalnut creekputting greenroom servicerestaurant staffbay arealarge hotelbusiness tripfront desk staffpool and hot tubfitness centerbeds were comfortableking bedan older hotelfree parkingbart stationsan francisco
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11 - 15 of 394 reviews
Reviewed 10 November 2017

I recently concluded a business stay at this property. First of all, I must echo the sentiment of several other reviewers, in stating the property is definitely showing its age. The walls and paint were rather dull and drab, showing numerous scuffs and dings from...More

Thank Shogun4529
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 24 November 2017

Hello Shogun4529, Thank you for your recent stay and for writing us a review. I'm sorry for any inconvenience you may have experienced due to the poor upkeep of the carpets and that you found the rates at the restaurant to be expensive. Let me...More

Reviewed 9 November 2017 via mobile

There’s no doubt this hotel is in desperate need of an update. It is rundown and shabby. That said, to a person, this property employs the nicest people. The hotel staff was as welcoming and responsive to requests as I have encountered at some of...More

Thank golforharley
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 23 November 2017

Dear golforharley, I would like to thank you for taking your precious time to write a review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your feedback. I am glad...More

Reviewed 7 November 2017 via mobile

Don't be fooled by the exterior or the lobby ...the rooms are outdated with tiny bathrooms. The hotel (rooms and corridors) are a mess. Thete are strange odors throughout. One of the people I was travelling with was kept up all night by pipes banging....More

Thank coupleofarubans
Response from IHGService, Guest Relations Manager at Crowne Plaza ConcordResponded 22 November 2017

Hi coupleofarubans, Thank you for your candid review and for staying with us. While we would prefer to have exceeded your expectations in all areas, your comments are invaluable in helping us identify areas of improvement. However, I am happy to hear that you were...More

Reviewed 5 November 2017 via mobile

We had reserved two nights at this suburban hotel. Check in was simple and friendly. Our room was in the last wing and on the top floor (3rd). This hotel is located next to a small suburban airport, which is fairly busy. You should be...More

Thank wlntcrkca
Reviewed 27 October 2017

Check in to check out all friendly. Trying to make the check out time and not be charged a extra day I left my next days clothing in the room. Called that day and ask them to check my room. They not only found my...More

Thank Robert R
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$104 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (51)
Room & Suite (34)
Dining (18)
Pool & Beach (6)
Business Centre & Event Rooms (15)
Questions & Answers
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JinMom
28 December 2017|
Answer
Response from Rosalie P | Reviewed this property |
Yes it is and i think upon request not sure but yes i know it is and it is beautiful specially in the evening.. I hope this helps you..
0
Votes
Gina-and-Tim
4 February 2017|
AnswerShow all 8 answers
Response from Robert L | Reviewed this property |
In all of my visits, there was a microwave and a refrigerator in my room.
1
Vote
loveshastamtns
20 November 2016|
AnswerShow all 3 answers
Response from Marcia C | Reviewed this property |
I was on the 3rd floor and the bathrooms were small. I'm 5'2 140 lbs. I'm not a huge person and I found them small
0
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123
Room Tips
"Quiet room: facing the courtyard. Room #517 away from the pool was quiet."
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"request room away from the air strip."
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"If you want quietest possible, choose floor 3 on the street side, off-street is airport side...."
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"There's a small airport on the backside but they are small planes. Only heard one each morning. None at..."
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