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Crowne Plaza Concord

409 reviews
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Traveller (51)
Room & Suite (34)
Dining (18)
Overview
  • Excellent23%
  • Very good39%
  • Average21%
  • Poor10%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Reviews (409)Write a Review
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All reviewstrader joe's across the streetwalnut creekputting greenroom servicerestaurant staffbay arealarge hotelbusiness tripfront desk staffpool and hot tubfitness centerbeds were comfortableking bedan older hotelfree parkingbart stationsan francisco
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131 - 135 of 394 reviews
Reviewed 9 February 2016

This was my first stay at this property and found the staff to be friendly, the room clean and quiet, and centrally located. The bathtub / shower area was dated and needed updating, but the rest of the room was great. The restaurant was pricey...More

Thank Mike E
Response from Justin S, Manager at Crowne Plaza ConcordResponded 11 February 2016

Dear valued guest; We appreciate your recent review on our hotel. Feedback from our guests is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our...More

Reviewed 6 February 2016 via mobile

Currently staying here and wanted to go ahead and write a review because of such nice amenities. Everything you want within the hotel. Restaurants, bars, happy hours, laundry (cheaper than a laundry mat), workout facilities etc and on and on. Nice to come back here...More

Thank Bradley O
Response from Justin S, Manager at Crowne Plaza ConcordResponded 10 February 2016

Thank you for your recent review on our hotel. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. I was glad to see you were satisfied with...More

Reviewed 4 February 2016 via mobile

Room needs a facelift. Walls need to be insulated better. Two nights in a row guy and gal next door got into and knock down drag out fight. If I want drama I will go to the movies. The layout is a nightmare. We had...More

Thank Gisher
Response from Justin S, Manager at Crowne Plaza ConcordResponded 6 February 2016

Thank you for your recent review on Trip Advisor. We value you taking the time to let us and others know about your experience at the Crowne Plaza Concord Hotel. After reading your comments with regards to the service you described I was sorry to...More

Reviewed 30 January 2016

I have stayed at this hotel on several occasions. Staff are always friendly and professional. Hotel ambiance in hotel lobby is very nice, brand new ball room, indoor garden feel with a pond and indoor pool. Rooms are up to date with modern decore and...More

Thank Reevesai
Response from Justin S, Manager at Crowne Plaza ConcordResponded 2 February 2016

Thank you for your recent review on the Crowne Plaza Concord Hotel. Gaining valuable feedback on our property from our guests helps us ensure we are meeting your needs. I apologize for any inconvenience due to the issues you described with the bathroom size and...More

Reviewed 21 January 2016

We stayed here when we visited California, on our way to Napa valley- wanted something in-between. Turned out to be decent. Not excellent but good, I think I would return if I were ever in the area. The hotel itself seems very dark, its quiet....More

Thank Italiana84
Response from Justin S, Manager at Crowne Plaza ConcordResponded 26 January 2016

Thank you for your recent review on our hotel. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. I was glad to see you were satisfied with...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$104 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (34)
Dining (18)
Pool & Beach (6)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
JinMom
28 December 2017|
Answer
Response from Rosalie P | Reviewed this property |
Yes it is and i think upon request not sure but yes i know it is and it is beautiful specially in the evening.. I hope this helps you..
0
Votes
Gina-and-Tim
4 February 2017|
AnswerShow all 8 answers
Response from Robert L | Reviewed this property |
In all of my visits, there was a microwave and a refrigerator in my room.
1
Vote
loveshastamtns
20 November 2016|
AnswerShow all 3 answers
Response from Marcia C | Reviewed this property |
I was on the 3rd floor and the bathrooms were small. I'm 5'2 140 lbs. I'm not a huge person and I found them small
0
Votes
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123
Room Tips
"Quiet room: facing the courtyard. Room #517 away from the pool was quiet."
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"request room away from the air strip."
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"If you want quietest possible, choose floor 3 on the street side, off-street is airport side...."
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"There's a small airport on the backside but they are small planes. Only heard one each morning. None at..."
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