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Crowne Plaza Concord

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Traveller (64)
Room & Suite (46)
Dining (11)
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Overview
  • Excellent22%
  • Very good39%
  • Average21%
  • Poor11%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (417)
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All reviewstrader joe's across the streetwalnut creekputting greenindoor poolroom servicerestaurant staffbusiness tripfront desk stafffitness centerbeds were comfortableking bedan older hotelfree parkingbart stationsan franciscoatriumkoi
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151 - 155 of 402 reviews
Reviewed November 11, 2015

We knew from reading reviews here that this is an older hotel, and to ask for a top floor room away from the airport noise. Our room was facing the courtyard which is pleasant with greenery, a pool and outdoor seating for the restaurant. The...More

Thank finnie2
Response from Justin S, Manager at Crowne Plaza ConcordResponded November 12, 2015

Dear guest, we appreciate you reviewing the Crowne Plaza Concord. Your comments are held in the highest regard as we respond to all guest needs. I apologize for any inconvenience due to issues described with the initial room you received. Since your most recent stay,...More

Reviewed November 7, 2015 via mobile

Been coming here for years for one-night stsys, but have had to be here each of the last 3 weeks for 3 to 5 days and I am less happy will the place. This is an old, former Sheraton hotel next to a small private...More

Thank FJsRKool
Response from Justin S, Manager at Crowne Plaza ConcordResponded November 10, 2015

Dear guest, we appreciate you reviewing the Crowne Plaza Concord. Your comments are held in the highest regard as we respond to all guest needs. I apologize for any inconvenience due to issues described with your guest room as it relates to noise heard during...More

Reviewed November 7, 2015 via mobile

I stayed here for a meeting, Front desk was quick to correct my room mistake, and gave me the double instead of the King. The room are old and needs a remodel. Restaurant staff was very slow, but the food was good. The hotel is...More

Thank Dylan Z
Response from Justin S, Manager at Crowne Plaza ConcordResponded November 10, 2015

Thank you for your recent review on our hotel. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. I was glad to see you were satisfied with...More

Reviewed October 30, 2015

I wasn't confident to make a reservation after researching several properties online so visited a few in person the day of my stay. Settled on the Crowne Plaza since it had desirable amenities and was near my business destination. It is a large hotel with...More

Thank lostinoregon
Response from Justin S, General Manager at Crowne Plaza ConcordResponded November 4, 2015

Thank you for your recent review on the Crowne Plaza Concord Hotel. Gaining valuable feedback on our property from our guests helps us ensure we are meeting your needs. I apologize for any inconvenience due to issues described which are not common for our hotel....More

Reviewed October 21, 2015

This hotel is tucked away from the downtown area. Very accessible to dining and shopping. The grounds are well kept. They should really speed up the renovation. The updated side of the hotel has very nice rooms. I was placed on the other side of...More

Thank Danielle J
Response from Justin S, Manager at Crowne Plaza ConcordResponded October 28, 2015

Greetings from the Crowne Plaza Concord Hotel. Thank you for your positive comments and for reviewing our property. Input from our guests is of great value to us, and we are grateful for you letting us know about your stay at the Crowne Plaza. Thank...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$124 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (46)
Dining (11)
Pool & Beach (6)
Business Centre & Event Rooms (10)
Questions & Answers
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JinMom
December 28, 2017|
Answer
Response from Rosalie P | Reviewed this property |
Yes it is and i think upon request not sure but yes i know it is and it is beautiful specially in the evening.. I hope this helps you..
0
Votes
Gina-and-Tim
February 4, 2017|
AnswerShow all 8 answers
Response from Robert L | Reviewed this property |
In all of my visits, there was a microwave and a refrigerator in my room.
1
Vote
loveshastamtns
November 20, 2016|
AnswerShow all 3 answers
Response from Marcia C | Reviewed this property |
I was on the 3rd floor and the bathrooms were small. I'm 5'2 140 lbs. I'm not a huge person and I found them small
0
Votes
Room Tips
"Choose an outside if you want fresh air or an inside room for a pleasant view. Don't a room near a..."
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"Quiet room: facing the courtyard. Room #517 away from the pool was quiet."
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"request room away from the air strip."
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"If you want quietest possible, choose floor 3 on the street side, off-street is airport side...."
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