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All reviewsfront deskpancake machinecinnamon rollsclean and smelled freshsmall balconyeggs and baconroom was cleanlarger rooman upgradeyogurtgreat stayeach morningshopping and restaurantswould stay here againbreakfast areahigh ceilingsfree breakfast
Welcoming staff, clean room, free breakfast but RIGHT next to freeway. Did not sleep most of the night. It seemed like the trucks used their air horns as they passed. We should have asked for a room on the other side but the hotel was...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites CoronaResponded 8 February 2018
I am glad to know that you felt our staff lived up to your expectations, as well as breakfast. We are always thrilled to hear positive feedback.
I understand your sentiment about the noise coming from the highway and I am sorry this...More
Vey clean and comfortable -- great beds and pillows. The staff went the extra mile to make our stay a great one. Good variety of breakfast items. The lobby is inviting with plenty of seating. Close to many areas of the city.
I had reserved two nights but upon arrival told no and all booked. As an ihg rewards member that was disappointing. Rooms are nice and clean, typical HI amenities including the crappy breakfast. I stayed elsewhere for half the price and had a fabulous breakfast...More
Thank Julian G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites CoronaResponded 7 February 2018
Hi Julian G,
Thanks for taking the time to leave feedback and for being an IHG Rewards Club member. I'm sorry to hear about issues regarding your reservation and for the inconvenience the situation caused. Your feedback is important and has been shared with the...More
I stayed at this hotel earlier this week and i would tell you to run!!! The staff wasn't kind to me. I also told them on 3 different times I would be meeting up with another party later in the week but the stay was...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites CoronaResponded 29 November 2017
Thank you for your review and for staying at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is regrettable to...More
The hotel is nice, clean and comfortable. However we were in a first floor room near the elevator. All night I was kept awake by extremely rude, loud people and doors slamming. It's near to the lobby, so I am quite sure staff could also...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites CoronaResponded 17 October 2017
We appreciate that you chose our hotel chain! I'm sorry you had trouble sleeping because of disturbance from other guests. We take the confidence our guests place in us very seriously and hotel management will use your feedback to improve sound insulation. Our...More