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Crowne Plaza Costa Mesa Orange County

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Crowne Plaza Costa Mesa Orange County
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660 Reviews from our TripAdvisor Community

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Showing 647: English reviews
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Danville, California
Reviewed 1 week ago

The hotel is located right off the 405 freeway exit ramp. It can get noisy at night as the traffic is just moving constantly. The only time it's not noisy is when the freeway jams up and the cars and trucks move slowly through. Unfortunately, I got the room that faces the main street and it was pretty noisy most...

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Helpful?
Thank Richard L
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Richard L, Thank you so much for your recent visit and vital feedback provided. We are very sorry we did not meet your expectations when it came to the in room amenities and noise. If your travels are to bring you back to the area, we would be happy to host you again. Warm regards, Aldo Casanova Guest Service...

Henderson, Nevada
Reviewed 1 week ago

PRO: Enjoyed our stay here, beds were very comfortable, rooms smelled clean, unique design of the room with different elements that didn't match but felt they complimented each other. Towels were soft and bathrooms were well lighted and a nice space, no bathtub, just a walk in shower, which I loved. Appreicated the touch card to unlock the door. Didn't...

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Helpful?
Thank RoxAnnaF
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aldo Casanova Guest Service Manager

Santo Domingo Province, Dominican Republic
Reviewed 2 weeks ago via mobile

After a confirmed reservation from Booking.com when we got to the hotel, our reservation was cancelled without any contact to me or Booking.com, 2 rooms and with t2 kids, at 9:00 PM without hotel and everything full due to a expo that was held in Anaheim that weekend. We had to make another reservation that night in other hotel. We...

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Helpful?
1Thank Jmsv79
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Jmsv79, We are very sorry we were not able to host you for your previous stay. Each hotel does reserve the right to temporarily hold an amount prior to arrival, in order to guarantee the reservation. This information is made available when you confirmed your reservation via booking.com on your confirmation. Unfortunately we were unable to guarantee the reservation...

Charlotte, North Carolina
Reviewed 2 weeks ago

This hotel is in a great location for a business traveler, just off the 405 a mile from John Wayne airport, and down the street from South Coast Plaza shopping mall and other great shopping and restaurants. Service was excellent. Very comfortable (firm) bed. In-room safe made storing my valuables easy. Keurig coffee maker in room, shame on you for...

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Helpful?
Thank Sara H
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Sara H, Thank you for your recent stay and vital feedback provided. We are glad to hear you enjoyed the central location and accommodations. We hope to welcome you back again soon. Warm regards, Aldo Casanova Guest Service Manager

Irvine, California
Reviewed 2 weeks ago via mobile

I stay here often. Front desk staff is always cheery and accommodating at check-in. Thanks Alex H, Gio, Carneta, Virginia, Aldo, Javier and Roy for always being so pleasant and helpful. The rooms are spacious with comfy beds, adequate storage and nice bathrooms. WiFi is quick and rooms have cat5 ports w cables. The restaurant has great food and craft...

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Helpful?
Thank Thomas_Nine1
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Thomas_Nine1, Thank you so much for your recent stay and continued patronage of the Crowne Plaza in Costa Mesa. You kind words regarding our staff are greatly appreciated. We look forward to your continued travels here to our property. Warm regards, Aldo Casanova Guest Service Manager

Reviewed 3 weeks ago via mobile

Been staying here weekly for 3 months. The wifi is the absolute worst. Half the time it is completely down and when it does work it seems like it's dial up (Speedtest app shows 5 Mbps download). Their tv system is bad too, some stations are choppy. The showers in the renovated rooms are nice and the restaurant isn't bad....

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Helpful?
Thank Dustin S
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Dustin S, Thank you so much for the recent stay and the vital feedback provided. We are very sorry for the challenging experience you faced with the internet and television. Since your visit we are in the process of upgrading our system and should have faster internet speeds. If you are every down in the area we hope that...

Westminster, California
Reviewed 3 weeks ago

For the past 11 years I have hosted a small conference (less than 100 people) over the Presidents' Day weekend at this venue. It is the perfect place--this year the customer service was outstanding, starting with the attention to detail and the friendliness of the staff at the registration desk. Of special note was the help and assistance provided by...

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Helpful?
Thank belindakbelisle
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear belindakelisle, Thank you so much for your recent visit to the Crowne Plaza in Costa Mesa. We are ecstatic to hear you received outstanding customer service by many of our staff members. We hope to welcome you back again soon. Warm regards, Aldo Casanova Guest Service Manager.

Reviewed 4 weeks ago

stayed here 1 night. The guys at the front desk (Alex & Chris?) were very friendly, made sure we were happy especially as we are platinum members. Does not include breakfast. No fridge in room, but one can be requested, supply is limited, 1st come 1st served, be sure to do so when booking

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Helpful?
Thank m_k759
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear m_k759, Thank you so much for your recent visit and kind comments regarding our staff. We hope to see you again soon! Warm regards, Aldo Casanova Guest Service Manager

Reviewed 11 February 2017 via mobile

I stayed at this hotel for 1 week. They first gave me a room on the first floor, close to the road and therefore quite noisy. I asked to change room and get a room on a higher floor. They took care of moving my stuff from my room to the new one but they transferred everything except a brand...

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Helpful?
Thank Yoann G
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Yoann G, Thank you for your visit and vital feedback. We are very sorry to hear of the challenging experience you had during your visit. If you find yourself in the Orange County area once again, please feel free to reach out to me with any questions and/or accommodation needs. Warm regards, Aldo Casanova Guest Service Manager

Costa Mesa, California
Reviewed 8 February 2017

I walked into Crowne Plaza last night after not being there for 3 months and Alex and front desk said Welcome Back and my name. They asked how my Holidays were and remembered the room I liked! They are a GREAT property with a GREAT team that definitely chose their careers well. It shows that they are all doing exactly...

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Helpful?
Thank pollyneely
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Pollyneely, Thank you for your recent visit to the Crowne Plaza in Costa Mesa. We appreciate your kind words and continued patronage. We look forward to your next visit. Warm regards, Aldo Casanova Guest Service Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 

Additional Information about Crowne Plaza Costa Mesa Orange County

Address: 3131 Bristol St, Costa Mesa, CA 92626-3037 (Formerly The Hotel Hanford)
Region: United States > California > Orange County > Costa Mesa
Price Range: $165 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Crowne Plaza Costa Mesa Orange County CA
Hotel Style:
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Costa Mesa Orange County staff and other travellers.
4 questions
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6 months ago
Florida
6 months ago
Houston, Texas
California Cilty
over a year ago

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Questions? Get answers from Crowne Plaza Costa Mesa Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms that face away from the freeway and main street.”
 of 5 bubbles A8083LErichardl, 21 Mar 2017 | Read review
“Stay away from outside hot tub.”
 of 5 bubbles sarahS5177IO, 12 Mar 2017 | Read review
“Ask for a room not facing the street for a quieter experience.”
 of 5 bubbles rschiller, 14 Jan 2017 | Read review
“Ask the check in person for an up-graded room.., they have a few.”
 of 5 bubbles hgenekoch, 21 Dec 2016 | Read review
“The 2nd floor rooms are darker than the others, try to get a room on higher floors”
 of 5 bubbles AshanSam, 12 Dec 2016 | Read review
5 of 5