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The Westin South Coast Plaza

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The Westin South Coast Plaza
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816 Reviews from our TripAdvisor Community

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Showing 783: English reviews
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Santa Fe, New Mexico
Reviewed yesterday NEW

Westins tend to be our go-to hotels for overnight trips, when we can use points or some combination of points and cash. The Westin South Coast Plaza benefits from a supremely central location, just across a small park from South Coast Repertory and the Segerstrom center for the Arts, and across the street from the massive, upscale shopping mall that...

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Helpful?
Thank Kirk E
Fairfax, Va
HOTEL’S FAVOURITE REVIEW
Reviewed 20 March 2017 via mobile

I have reviewed many Starwood hotels in the past but by far, this hotel has the friendliest staff. After arriving late on a Friday evening, Gene, at the front desk greeted us with a smile and he exhibited nothing but hospitality. I can't say enough about this guy. He was genuine and it was not some phony "how are you...

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Helpful?
Thank Duke_Fairfax
About Hotel's Favourite Review
Guest Service M, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Duke_Fairfax Thank you for your feedback especially one that points out the great service that we provide. I will be sure to share your feedback with the team and make sure Gene is recognized. We hope to have you back with us in the near future! Guest Relations Manager

Reviewed 2 weeks ago

foremost, mattress and linens were perfect so gets a solid 4 rating since that's my priority :) A few suggestions for hotel: 1) always include a ceramic mug option with room coffee makers. coffee in a paper cup is a little janky (unless you need to grab go, which we did not). 2) your "green" option to forego new linens...

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Thank L M
Reviewed 2 weeks ago via mobile

I booked a junior suite with points and was told I would have a king bed at the time of my reservation. This is the first time in almost a decade that I never received what I requested nor has anyone ever told me I'm not guaranteed my room. Gene the manager was less than accommodating and rude. Find somewhere...

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Helpful?
Thank dlopez57
Guest Service M, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear dlopez57 Thank you for staying with us. I was informed that you have been in contact with our Director of Front Office and am glad that he was able to make up for your issues experienced. We are glad are enjoying your stay but please feel free to reach out to us if there is anything else we can...

Mumbai (Bombay), India
Reviewed 3 weeks ago

We stayed here for 2 nights in early March. The good thing about the hotel is that is it linked to the S Coast Plaza via a overbridge. besides that; beds were very uncomfortable gym was v claustrophobic food was not good and overpriced in the restaurant poor wifi speed they charge $35 for parking!! Makes no sense in Costa...

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Helpful?
Thank VCG
Guest Service M, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear VCG, Thank you for recently staying with us. I am disappointed to hear about your experiences. I will make sure to share your feedback with our team. I do hope we may have another opportunity to have you back with us in the future. Guest Relations Manager

Claymont, Delaware
Reviewed 3 weeks ago

We had to stay here again for a conference and honestly, I was not enthusiastic after our last two stays over the last number of years. I was pleasantly surprised! The hotel rooms have been pleasantly updated and look wonderful. Thankfully, the mini-bar has been replaced by a regular small (and quiet)fridge inside a cabinet. The bathroom light/mirror was very...

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Thank Splanky
VA
Reviewed 4 weeks ago

Have stayed several times here recently. Inevitably, the high stress moment is check-in. Despite having made reservations, stayed recently on multiple times, somehow reception cannot manage to track your frequent flyer points. This appears so incompetent as to be intentional. I often spend 10-12 minutes, for what should be a 60 second process: please give me my room keys. I...

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Thank FredTravelVa
Summit, New Jersey
Reviewed 4 weeks ago via mobile

Large business oriented hotel. Rooms are nicely renovated and front desk very nice. Had issues with room service. I ordered and was told 30 minutes. Got a call 35 minutes later saying it would be 15 more minutes. I called 25 minutes later and told it was on the way. Got it 1 hour after I ordered. Then I called...

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Helpful?
Thank FamilyNJTravel5
Guest Service M, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear FamilyNJTravel5 Thank you for recently staying with us. I am glad you enjoyed our rooms and staff however we do want to apologize for your issues with room service. I will be sharing this information with our Food and Beverage team to make sure your experience is not duplicated. We do hope to see you back with us in...

Highlands Ranch, Colorado
Reviewed 18 March 2017

I stayed at the Westin for a couple of days for business while in Orange County. Great front desk. I have celiac disease and they have a for real Gluten Free menu in the lobby restaurant. Make sure you let them know. Room was great. Wifi in lobby was good, in room wifi was stronger. They have a great waterfall...

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Helpful?
Thank Tadman68
Guest Service M, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Tadman68 Thank you for your great review! I am glad you enjoyed the hotel, it's amenities and our location. We hope to see you back with us in the near future. Guest Relations Manager

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 16 March 2017 via mobile

I returned to this hotel because, frankly, it's the best in the area. It's spotlessly clean. It convenient to restaurants and the freeway. Most importantly our room was quiet. Last time we stayed on the top (16th) floor. This time we checked in at midnight and the only corner (executive) room available was on the fifth floor. We had 511...

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Helpful?
Thank ThuanMTran9
Guest Service M, Public Relations Manager at The Westin South Coast Plaza, responded to this review

Dear ThuanMTran9 Thank you very much for your great review! We appreciate your feedback and am glad to hear you enjoyed the hotel. We are excited about your future return visit with us. Guest Relations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
A stay at the Westin South Coast Plaza, Costa Mesa allows you to discover the culture, glamour and excitement of Orange County. Close to theater, shopping, Disneyland, Knott's Berry Farm, and more! ... more   less 

Additional Information about The Westin South Coast Plaza

Address: 686 Anton Blvd, Costa Mesa, CA 92626-1920
Region: United States > California > Orange County > Costa Mesa
Price Range: $238 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin South Coast Plaza 4*
Number of rooms: 392
Reservation Options:
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Also Known As:
The Westin South Coast Plaza Hotel Costa Mesa
Costa Mesa Westin
Westin South Coast Plaza
Westin Hotel Costa Mesa
Westin Costa Mesa
Westin South Caost Plaza
The Westin South Coast Plaza Costa Mesa, Orange County, CA
Hotel Style:
#4 Green Hotel in Costa Mesa
#5 Family Hotel in Costa Mesa
#5 Business Hotel in Costa Mesa
#6 Romantic Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from The Westin South Coast Plaza staff and other travellers.
3 questions
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Allen, Texas
Claymont, Delaware
1 month ago
Las Vegas, Nevada
over a year ago

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Questions? Get answers from The Westin South Coast Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room at the far end of the hall to avoid banging doors and elevator noise.”
Splanky, 1 Apr 2017 | Read review
“The only downside is the rate they charge for overnight parking. It's is ridiculously overpriced if you ask me.”
Ah-Lung, 2 Feb 2017 | Read review
“The disabled rooms are huge and more than accommodating.”
Ratcheeseman, 13 Dec 2016 | Read review
“Get a high floor for the view.”
foodnwine2522, 6 Nov 2016 | Read review
“Try to get a room that does not look over the freeway. The pool is not very cool either.”
rachaele30, 19 Oct 2016 | Read review
5 of 5