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DoubleTree Suites by Hilton Doheny Beach - Dana Point

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DoubleTree Suites by Hilton Doheny Beach - Dana Point
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290 Reviews from our TripAdvisor Community

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Showing 288: English reviews
A TripAdvisor Member
Level Contributor
11 reviews
6 helpful votes
Reviewed 2 days ago NEWvia mobile

Avoid hotel. Open air bars blare music till 10pm disturbing rooms next to it. Staff don't appear to care. Restaurant indifferent - hotel outside Dana point boundary - but close to local park. I asked if music could be stopped no luck.

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Helpful?
Thank A TripAdvisor Member
Fort Walton Beach, Florida
Reviewed 2 days ago NEWvia mobile

This hotel was SUPER disappointing. I would say the only thing good about this place was the staff. That is why I gave two stars. The room I booked was two double beds but they were tiny, The room also smelled like mold. The bathroom was old and disgusting, the tub drain was draining slow so you stand in water...

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Helpful?
Thank ShellyGerena
Dana Point, California
Reviewed 5 days ago NEW

The hotel itself is great but parking is expensive and inconvenient... same price for self park and valet !!! The staff is really nice and ready to help... overall it has been a good experience for me and my family!!

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Helpful?
Thank sophief182
Phoenix, Arizona
Reviewed 6 days ago NEW

We expected a Hilton quality hotel but we got a motel 6. Phone did not work. Towels and linen were dirty. Phone was not working. Shower was clogged and water would not drain. Overall a sad experience. Air conditioner was not capable of keeping temperature down.

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Helpful?
Thank peterPhoenix_Arizona
Plano, United States
Reviewed 6 days ago NEW

Service was average, not including the super stars I have previously mentioned in this survey. I would not recommend this hotel to a friend or enemy. Location is awful, homeless people living in the campground across the street. Not cool. Parking fee is almost rude.

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Helpful?
Thank roberterwins
Pgh
Reviewed 1 week ago

Overall the hotel is a beautiful ocean front hotel. The dining room offered a delicious, varied breakfast with efficient friendly service. The room we were offered had the smallest hotel bathroom I have ever experienced. There is absolutely no counter space around the sink. The glass shower door cracked loudly each time moved. There is a nice desk and chair...

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Helpful?
Thank Bett19
Parker, Colorado, United States
Reviewed 1 week ago

These rooms are inconveniently laid out with door to bathroom 2 feet from side of bed. Train runs through the room. Housekeeping was non-existent and when reported nothing is done. Parking overpriced and even as an Honors Member no complimentary breakfast. Parking overpriced.

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1Thank Dennis G
Reviewed 1 week ago via mobile

Wow...worst Doubletree, no worst Hilton I've ever stayed in. Room was gross and missing TP and towels. No coffee available in the lobby and seeing that the room was so gross there was no way I was using the in room maker. Nice little crack in the sink on top of that. The people were nice at least ... If...

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Helpful?
Thank ceasar73
Cincinnati, United States
Reviewed 1 week ago

It was a surprise to find out they charge for self parking. That being said, I won't go with this hotel again. Rooms were clean. Location is a little loud being at the intersection of two roads. Short trip to the beach.

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Helpful?
Thank 521anitaw
Tucson, Arizona
Reviewed 1 week ago

Two friends and I just stayed in this hotel for the weekend for a bridal trip for my friend so she could try on wedding dresses. We drove for 6 hours from Arizona and we were anxious to unpack and relax for a bit in the room before heading across the street to the beach and to eat dinner. Immediately...

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Helpful?
Thank Valerie S
Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Thank you for your candid review. Based on your experience I sincerely apologize. There is no excuse for you being placed in rooms that are not up to our standards and I will address these issues with the staff. The lack of empathy that you encountered is not acceptable, nor common, for our property. I take your comments very seriously...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in enchanting city of Dana Point, Orange County midway between Los Angeles and San Diego along the Pacific Ocean. Our hotel has proven a consistently popular choice among beach city tourists, wedding planners and business guests looking to turn that conference travel into a great Southern California getaway. Great location for work and play! ... more   less 

Additional Information about DoubleTree Suites by Hilton Doheny Beach - Dana Point

Address: 34402 Pacific Coast Hwy, Dana Point, CA 92624-1211
Region: United States > California > Orange County > Dana Point
Price Range: $187 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Doheny Beach - Dana Point 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Doheny Beach - Dana Point Hotel Dana Point
Doubletree Dana Point
Doubletree Hotel Dana Point
Hotel Style:
#2 On the Beach Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Doheny Beach - Dana Point staff and other travellers.
13 questions
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Questions? Get answers from DoubleTree Suites by Hilton Doheny Beach - Dana Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a room that you can kind of see the ocean request one in the front of the hotel”
 of 5 bubbles ValerieS871, 28 Nov 2016 | Read review
“Non ocean view rooms are facing the train tracks!!! Trains run early and late!!!!”
 of 5 bubbles mrwheels12, 27 Nov 2016 | Read review
“Get an ocean view.”
  • View from our balcony.
 of 5 bubbles dcstep, 20 Nov 2016 | Read review
“South facing rooms looking over pool area more enjoyable in late afternoon because sun not beating in directly”
 of 5 bubbles 687beverlyd, 13 Nov 2016 | Read review
“close to freeway and across street from public beach”
 of 5 bubbles jimw944, 13 Nov 2016 | Read review
5 of 5
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