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1 Ritz Carlton Dr, Dana Point, CA 92629-4205
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US$649
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RitzCarlton.com
US$649
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Free cancellation until 22-12-11
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US$557
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Traveller (1985)
Room & Suite (583)
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What is Travellers’ Choice?
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About

#4 of 12 hotels in Dana Point
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Experience luxury coastal living at The Ritz-Carlton, Laguna Niguel. Our resort in Dana Point, California is situated on a seaside bluff overlooking the Pacific Ocean, and offers a relaxed Southern California vibe near Laguna Beach, Los Angeles and San Diego. Newly renovated guestrooms, suites, and The Ritz-Carlton Club Level Lounge elevate the entire experience at this oceanfront resort, offering refined, stylish design, custom furnishings, enhanced bathrooms, and spacious, airy layouts.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Poolside bar
Rooftop bar
Tennis court
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
Hotel links
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2918Reviews56Q+A100Room tips
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Melanie wrote a review Dec. 2
Clarkston, Michigan3 contributions
Excellent service. Beautiful rooms. Would stay there again. Away from the downtown area but love how quiet and secluded it is. Golf cart to take you to the beach was a plus. Room service was excellent too.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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patcomb wrote a review Aug. 2022
Paradise Valley, Arizona17 contributions7 helpful votes
Hotel's Favourite
Been coming here the last handful of years and feels like a second home, would always recommend springing for the club level because that’s what differentiates this resort. All the folks up there are wonderful and truly make you feel special!!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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leenieakajoekid wrote a review Nov. 2022
1 contribution
Very disappointed . The interior is very outdated and needs a refresh. Kids playground was poor excuse for a play area. Tiny and backs up to a loading dock. No place to have a meal with little ones ( 3 & 8). Took the ride down to the beach , when I was getting off I requested towels . No offer of umbrella or chairs . I figured they weren't available until I reached the water and two sets of folks had them. I will say the personnel were amazing , super friendly and polite to the kids . We come to Dana Point every Thanksgiving week, thought I would give the Ritz a try . Back to the Monarch resort we go !
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Date of stay: November 2022
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RCLN Marketing, Guest Services / Front Office at The Ritz-Carlton, Laguna Niguel
Responded 1 week ago
Dear leenieakajoekid, Thank you for choosing to stay at The Ritz-Carlton, Laguna Niguel for your Thanksgiving holiday. On behalf of myself and The Ladies and Gentlemen here at the resort, I apologize that you and your family did not have an exceptional stay with us. We are very sorry that we fell short of your expectations and hope that we can find time to discuss your recent stay. I am available at any time at your convenience. I look forward to speaking with you, please contact me at my direct line at +1 (949) 489-5839. Warm Regards, Andrew Dandy Recreation & Eco Adventures Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rhinobee wrote a review Nov. 2022
Los Angeles, California7 contributions1 helpful vote
A beautifully located property with excellent service. My family wanted a bit of a staycation for Thanksgiving and to celebrate my dad's birthday. Communicating with Tiffany and Monique was a breeze and they did everything to make our stay memorable. Checking into the hotel was a breeze with champagne to boot! The hotel was very festive and everyone we encountered was in a wonderful mood. We had a minor issue with our room - we discussed with Haley at the front desk and she was more than accommodating and helpful - and made switching rooms very easy! The property is located on the beach and every restaurant, gym, walking path had an amazing view. I would highly recommend this hotel for any special occasion or just to get away! Can't wait to come back.
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Date of stay: November 2022
Value
Service
Sleep Quality
Room Tip: Fire pit rooms or ocean facing!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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UndergroundFish wrote a review Nov. 2022
Rowland Heights, California25 contributions9 helpful votes
Discrimination! Be safe. Don’t go there if you’re not white. We used to love the Ritz. Stayed there for many celebrations and had afternoon tea there on many occasions. Now… what we experienced there today is clearly discrimination against people of color. The only friendly person is the Asian man from valet guest services. He is the only one who took time to greet us and thank us for the visit. That’s how we know that the other staff discriminate.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from TR-C Guest Relations, Owner at The Ritz-Carlton, Laguna Niguel
Responded 1 week ago
Dear UndergroundFish, On behalf of myself and The Ladies and Gentlemen of The Ritz-Carlton, Laguna Niguel, I wish to extend my deepest apologies for the experience you have described. Please know that I would love to discuss this serious matter with you immediately and I am available at any time at your convenience. Would there be a time that you could share your contact information with me so that we have a private conversation? I look forward to speaking with you and if you wish my phone number is +1 (949) 240-2000, extension 5270. Warm Regards, Kelly A. Steward General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OCTraveler777 wrote a review Nov. 2022
Newport Beach, California38 contributions34 helpful votes
This hotel is in the perfect location right on the beach. The hotel decor and and interior design is stunning. Since it was my birthday, the concierge delivered chocolates to our room. I requested an ocean view room, but they did not have any available. That said, this hotel has beautiful rooms and defines what it means to be a luxury 5 star hotel. The only complaint I have is that the hotel gives preferential treatment to celebrities or guests that slip the front desk staff money. I was waiting in line and someone cut in front of me. The front desk staff took the money and humored the guest, helping him out without requesting that he also stand in line. Overall, the hotel is pricey, but if you do want to see what a solid 5 star hotel looks like, this hotel definitely fits the bill.
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Date of stay: February 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sina P wrote a review Nov. 2022
1 contribution
The only thing that was disappointing is that we only got to stay for one night. Jaycee and Gui did a wonderful job checking us in. They have been so polite, friendly & attentive that we felt at home right from the start. They also were very helpful throughout our (short) stay. Chris from the bellstaff team was super quick bringing our many bags and was making sure we were taken care of before he left. The room was gorgeous and so was the view, what a great location. We enjoyed a nice lunch at the pool bar and later had fantastic drinks on our balcony while watching the sunset, what an experience. Maria was very welcoming and lovely at the Raya Restaurant and Sarah & Gustavo provided excellent service with a lot of love for the details. The breakfast food was amazing, I'm sure it wasn't only the view that made it the best french toast ever. The housekeeping service was also done very well, wih a well thought out turn down service. But I do have to say that the bathmats have seen better days and it might be time to buy some new ones. Anyway, still 10/10. It was a great stay at the Ritz-Carlton Laguna Niguel, a special thanks to all the Ladies & Gentlemen who helped us perfect the end of a two week stay in the US. You are the reason Ritz-Carlton is so different from other brands. First Class & thank you.
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Date of stay: October 2022
Rooms
Service
Sleep Quality
Room Tip: I recommend the rooms with ocean view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nathan and Sarah wrote a review Nov. 2022
San Clemente, California4 contributions
I want to say THANK YOU to Ms. Diana Bentley for helping make my newly wed wife and I special day even more memorable. The extra little details were just the cherry on top. It was deeply appreciated! Diana went above and beyond as well as the rest of the staff at the front desk in providing us exceptional service and accommodations. Tom at valet assisted my bride with her belongings in the most friendly manner and was very pleasant to talk to. Appreciated all the little extras and the choice of room with the balcony to the beach. Thankyou all!
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SarahYEG wrote a review Oct. 2022
Edmonton, Canada89 contributions80 helpful votes
+1
Our stay was enjoyable and we would be sure to return here if business or pleasure brings us back to Dana Point.  We ate at three of the restaurants, Blu180, Raya & the Market Place. Each meal was delicious.  The view during the day was stunning at Raya and Blu180. Amanda at the Front Desk was especially helpful. Our room was spacious with an unbeatable ocean view.  
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bonjourlina wrote a review Sep. 2022
Boston, Massachusetts31 contributions94 helpful votes
I have stayed at this property three times for business travel and it is consistently disappointing. Apart from the spectacular view, this hotel has no redeeming qualities. It is tired & dated, and housekeeping standards need improvement. The in-room HVAC systems do not function properly--my room was freezing cold, yet extremely damp and humid. The air was so thick that the edges of my papers were curling from the humidity. Re: housekeeping, on a prior stay I encountered massive wads of hair on my shower wall (which I called to be cleaned several times), and this most recent stay was greeted with small curly hairs on my toilet seat upon check-in. Speaking of check-in, they are routinely behind and leave guests waiting for their rooms past their stated 4pm check-in time. I travel extensively for business and don't expect perfection everywhere, but a Ritz Carlton branded property in this location should offer a significantly better experience than a standard airport hotel. I would never return for personal leisure travel, and would encourage those considering it to be mindful of the fact that this property is a conference/event factory, and there are often large, noisy groups taking over the hotel and blocking some of its better views with tents and other event infrastructure.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RCR Guest Relations, Owner at The Ritz-Carlton, Laguna Niguel
Responded Sep. 30, 2022
Dear bonjourlina, Thank you for taking the time to provide your feedback regarding your recent stay at The Ritz-Carlton, Laguna Niguel. We are so very sorry to hear that you had a poor experience at our hotel and would like to take this opportunity to sincerely apologize for the issues you endured. Regrettably, we did not meet your expectations, nor did we live up to the high standards of service for which we strive for daily. We have shared your comments with our leadership team so we may continuously improve our guest experience. Again, thank you for sharing your feedback, and we hope to welcome you back for a more memorable stay in the future. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, Laguna Niguel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$768 - US$1,058 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton laguna niguel hotel dana point, ritz dana point, ritz-carlton dana point, ritz carlton laguna niguel
LOCATION
United StatesCaliforniaOrange CountyDana Point
NUMBER OF ROOMS
396
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The Ritz-Carlton, Laguna Niguel - UPDATED 2022 Prices, Reviews & Photos (Dana Point, CA) - Hotel - Tripadvisor

Frequently Asked Questions about The Ritz-Carlton, Laguna Niguel
Which popular attractions are close to The Ritz-Carlton, Laguna Niguel?
Nearby attractions include Salt Creek Beach (0.3 km) and Eco-Adventure Center at The Ritz-Carlton, Laguna Niguel (0.02 km).
What are some of the property amenities at The Ritz-Carlton, Laguna Niguel?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Laguna Niguel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Ritz-Carlton, Laguna Niguel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Laguna Niguel?
Yes, valet parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Laguna Niguel?
Conveniently located restaurants include Raya, Bourbon Steak Orange County, and 180blũ at The Ritz-Carlton.
Are there opportunities to exercise at The Ritz-Carlton, Laguna Niguel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Laguna Niguel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Laguna Niguel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Laguna Niguel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Laguna Niguel?
The staff speaks multiple languages, including English and Spanish.