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The Ritz-Carlton, Laguna Niguel

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Traveller (1372)
Room & Suite (415)
Pool & Beach (175)
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Overview
  • Excellent67%
  • Very good17%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
“club level”(210 reviews)
“the ritz carlton”(382 reviews)
“raya restaurant”(37 reviews)
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Laguna Niguel
Special Offer: Book Your Summer Escape
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Offers from The Ritz-Carlton, Laguna Niguel
Special Offer: Book Your Summer Escape
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,464)
There are newer reviews for The Ritz-Carlton, Laguna Niguel
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2,393 results
Traveller rating
1,561
427
216
125
64
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1,561
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Show reviews that mention
All reviewsclub levelthe ritz carltonraya restaurantmarket placeocean viewoutdoor barfire pitsalt creek beachbeautiful locationthe cliffviews are amazingfitness centersouthern californiawatch the sunsetbusiness meetingboogie boardsluxury hotel
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591 - 595 of 2,393 reviews
Reviewed January 28, 2017

The hotel is situated on the Pacific coast with excellent views, facilities, restaurants and most of all exceptional staff. The fitness area has an excellent view of the coast in ocean. The Raya, one of the available restaurants also has a beautiful view. The spa...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank alfred v
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded January 30, 2017

Thank you for sharing your five-star review. We are elated to hear you enjoyed a perfect experience in Dana Point. We promise one-of-a-kind luxury to each guest, and we are thrilled your expectations were exceeded. We look forward to welcoming you back in the future.

Reviewed January 26, 2017

Here on a company function and the experience has been great, although not the best RC I've stayed at. Outstanding views and the customer service and food is excellent. My one complaint is the place is spread out all over the place and very confusing...More

Thank Andy S
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded January 27, 2017

Thank you for taking the time to review your recent stay. We could not be more pleased to hear you had time to enjoy our sweeping ocean views between meetings. In terms of signage, we appreciate this valuable feedback and will certainly take into consideration...More

Reviewed January 24, 2017

Stayed for the second time at the hotel and it will probably be my last time - prices are outrageous and the food and beverage offerings are not impressive at all. Yes, the views onto the ocean are stunning but I would not go back...More

1  Thank Stefanie_Schwabing
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded January 26, 2017

We are grateful for your honest feedback. While we are pleased to hear you enjoyed our beautiful property, we are disappointed knowing your expectations were not met in terms of our service. We are proud to provide complete luxury to each of our guests, and...More

Reviewed January 23, 2017

The excellent customer service began when we made our reservations. It continued throughout our stay. The entire staff was very friendly & looked for ways to make our stay memorable. It was a perfect balance for a business & pleasure trip.

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank katherinemG1431NS
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded January 25, 2017

We appreciate the time you have taken to share your experience. It is fantastic knowing you enjoyed impeccable service from our ladies and gentlemen. Should you return for either business or pleasure, we would be delighted to serve you again.

Reviewed January 22, 2017

The Ritz Carlton Laguna Niguel is probably my favorite hotel in the United States. Elegant, excellent service, beautiful location. Comfortable and spacious rooms. Nice double-vanity bathrooms. I love the easy access to the beach and walking-trials.

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank DAEtravelers
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded January 25, 2017

Thank you for sharing your flattering review. We are proud to have provided you with such a memorable experience. Next time you are on the West Coast, we would be thrilled to welcome you back for another perfect visit.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$643 - US$1,210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 On the Beach Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$643 - US$1,210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 On the Beach Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1372)
Room & Suite (415)
Pool & Beach (175)
Dining (94)
Amenities (72)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
Questions & Answers
Ask a question
Chris C
May 8, 2018|
AnswerShow all 8 answers
Response from RCLagunaNiguel | Property representative |
We are a smoke-free resort!
0
Votes
Chris C
May 6, 2018|
AnswerShow all 3 answers
Response from RCLagunaNiguel | Property representative |
June is a wonderful time to be a guest at The Ritz-Carlton, Laguna Niguel! Please call us direct and we will answer any questions you may have.
0
Votes
KetelAndCran
January 30, 2018|
AnswerShow all 2 answers
Response from RCLagunaNiguel | Property representative |
We welcomingly invite you to experience our Eco Adventure Center which is suited for all ages from kindergarten to adult. We also can pre-arrange placement of any games you wish in your room. We look forward to customizing... More
0
Votes
Room Tips
"Club Level is awesome!"
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"Must have a sea facing room. It makes all the difference!"
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"ask for an ocean-front view - we booked at the last minute and were in a garden room overlooking the pool"
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"High floors with Ocean View."
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