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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,784 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Laguna Niguel
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Showing 1,724: English reviews
Ohio
Reviewed 27 January 2015

I was here for a conference. The staff, the rooms, the grounds, the conference facilities, and most of all, the OCEAN VIEWS make the Ritz Carlton Laguna Niguel worth a long weekend stay. Parking is expensive, but no more than that of a typical luxury hotel. Savvy traveler hint: across the street from the hotel's driveway entrance is public parking....

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Helpful?
Thank learnbyaskin
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We enjoyed having you and hope your conference was a huge success. Thank you for your feedback and photos! We look forward to welcoming you back again soon.

Matawan, New Jersey
Reviewed 27 January 2015

I'm here for the second time and I'm not as impressed as I was the first time. Yes, it is perhaps one of the most beautiful views of any hotel I have ever stayed at. It is a typical Ritz Carlton all the way. From its unique fragrance to the marble bathrooms. One thing though, I couldn't get a good...

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Thank TRAVELINMANFROMNJ
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for staying with us. We trust your meetings were successful ones. We enjoyed having you here for your business needs; however we are disappointed that your sleep experience was interrupted. We certainly did not intend for that to happen. Please contact our Executive Office if we can assist you further...

Salt Lake City, Utah
Reviewed 25 January 2015

Well, first off this place is located on a bluff over looking the Pacific Ocean. One of the most incredible places in America. The beach below is one of my favorites in all California. You will be hard pressed to find a more incredible place to put a resort. Staff and service were incredible as well- as you would expect....

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Helpful?
Thank Bart P
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We couldn't agree with you more that we are incredibly fortunate to have the world-renowned Salt Creek Beach below us. The Southern California coast is amazing scenery and we take great pride in embracing and protecting our environment. We thank you for staying with us and we look forward to welcoming you back. We are continuously enhancing our resort and...

charlotte
Reviewed 25 January 2015

I gave it 4 stars because the view trumps everything else. The property must be 25-30 years old and it shows. I will share the plus and drawbacks as bullets to make it easy. I am sure the hotel will respond with..."on behalf of the ladies and gentlemen we are so sorry to hear blah blah" but listening to the...

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2Thank brianparsley
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We couldn't agree with you more that we are fortunate to have such amazing views from the resort. Our surroundings are magnificent! We greatly appreciate your business and your detailed feedback. Thank you for sharing it on TripAdvisor. We hope you have a chance to visit us again during our summer season when our beach butler program is functioning full...

philadelphia, pa
Reviewed 24 January 2015

Our group had a terrific experience here! The staff is so nice and attentive, and the location is spectacular. It's wonderful to listen to the surf from your room, watch the sunset and generally relax in a beautiful setting. The staff is exceptional - they could not be more accommodating.

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Helpful?
Thank rosannemistretta
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We enjoyed having you! Will you be returning soon for some rest and relaxation? We look forward to it.

Washington DC, District of Columbia
Reviewed 22 January 2015

We stayed here for a few days pre cruise. The hotel property is absolutely beautiful - stunning ocean and sunset views from ocean view rooms, surfers out on the water, seagulls fussing with each other, the sound of waves hitting the rocks at Dana Point , two beautiful pools to lay around - but what made our stay truly exceptional...

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Helpful?
Thank onceoverlightly
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are so excited you enjoyed your experience at our phenomenal resort. We look forward to creating many more unique and personal memories for you soon!

Leesburg, Virginia
Reviewed 21 January 2015

This is the most beautiful hotel we have ever stayed in. The flowers throughout the property were stunning, as was the view. The service was exceptional. The concierges who helped us, Beth, Colleen, and Diane, went out of their way to make our visit special. After two days we felt like family. We ate dinner in the enoSteak restaurant one...

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Helpful?
Thank Pamela L
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your lovely comments. It sounds as if you enjoyed many of our resort's offerings and we hope to have the opportunity to welcome you back soon. Our exclusive Club Level awaits you!

Stockton, California
Reviewed 19 January 2015 via mobile

This hotel gives a whole new meaning to luxury. It's breathtaking views and service are excellent. I would highly recommend this hotel for anyone who is visit Southern California. The ocean view rooms have a balcony where you can watch the sunrise and set each day. The surfers come out early to catch a wave. The restaurant overlooking the beach...

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Helpful?
Thank Joy L
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Your photos are beautiful! Thank you for sharing them. We enjoyed creating a memorable experience for you and hope we have the pleasure of welcoming you back soon.

Denver, Colorado
Reviewed 18 January 2015

I've stayed at a lot Ritz Carlton's and the one in Orange County is not the best one I've been in but it's not the worst. The service , interiors, rooms, food area all just fair. Really nothing that stands out and makes that extra effort. If you are going to be staying in the area you will get a...

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Helpful?
Thank Modeljedi
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, we can't thank you enough for your valuable feedback. We enjoyed having you as our guest and intended for your stay to be flawless and beyond your expectations. We hope to have an opportunity for you to stay with us again and enjoy a true Ritz-Carlton experience. If we may be of...

Washington DC, District of Columbia
Reviewed 16 January 2015

This is an OK hotel that's coasting (pardon the pun) on a beautiful location and their brand name. Hotels at this price point that I've visited in the past are usually more attuned to an impressive, luxury, comfortable experience with every single detail. You walk through the hotel or look around your room, and you think, “Oh, wow, they thought...

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4Thank serendipity613
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, and our executive team, we thank you for your detailed feedback. Thank you for taking the time to share you experience via TripAdvisor. It has been shared with our executive team in an effort to gain insight on how we can better improve our services and offerings. We hope to have the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Region: United States > California > Orange County > Dana Point
Price Range: $829 - $1,414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travellers.
14 questions
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are the best, of course, but there are plenty of other ways to see it.”
 of 5 bubbles 428ChrisC428, 7 Dec 2016 | Read review
“Book a room with an ocean view or you'll be kicking yourself (like I am).”
  • Not much to see here.Sigh.
  • Lots of marble.
 of 5 bubbles grenille, 6 Dec 2016 | Read review
“Don't stay on the first floor if you can avoid it”
 of 5 bubbles kele50, 29 Nov 2016 | Read review
“We like the club level rooms, but any ocean view should be very nice as well.”
 of 5 bubbles Z4952RWbruces, 25 Nov 2016 | Read review
“Ocean view rooms are spectacular. Garden view rooms have great views of greenery and sometimes the pool area.”
 of 5 bubbles 941sherryt, 20 Nov 2016 | Read review
5 of 5
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