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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,911 Reviews from our TripAdvisor Community

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Showing 1,851: English reviews
London, United Kingdom
Reviewed 9 April 2015

Just got back from a 3 day conference hosted at the RC - I simply found the atmosphere, service, food, facilities and of course the location outstanding. I had a garden room close to the resort center - it worked well for me as I like to be in and out of my room using all the facilities.. The room...

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Helpful?
Thank baguette15
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We enjoyed having you and are delighted you will be returning soon! Thank you for taking the time to experience our resort and our incredible location.

Jeddah, Saudi Arabia
Reviewed 9 April 2015 via mobile

I visited this hotel by chance just to check out different Ritz-Carlton's within the United state and let me the pleasure of testifying that this Hotel is actually ranked one of the finest resorts in the world where I was surprised that they have basically a beach two mile long for our enjoyment of water sports as well as their...

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Thank s964268
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you visited us! Thank you for your loyalty to our brand. We definitely have some amazing properties around the world. We look forward to welcoming you back to Southern California soon.

USA
Reviewed 9 April 2015

My husband & I often book a “staycation” at our local Ritz Carlton. We were fortunate enough to be situated in 'Club', I booked our 'Club' stay through Platinum AMEX & we happily got a wonderful upgrade to ocean view there. I must say 'Club Level' at the Ritz................ does life get any better? We have over the years been...

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Thank PAMLOVA
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Welcome home!! We couldn't agree with you more that our exclusive ocean front Club Level experience is so unique, relaxing and memorable. We are delighted you had the chance to stay with us for your "staycation" and we look forward to welcoming you back very soon. Thank you for your loyalty to our resort and our phenomenal brand.

Montreux, Switzerland
Reviewed 8 April 2015

I stayed there with my family for a few days, we truly did have quite a great stay. The best aspect about the hotel is the property and location. It is just absolutely breathtaking. The service is also very good indeed and so is the food. Every restaurant we ate at was very impressive. The only downside however would be...

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Helpful?
Thank Monya K
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for staying with us! We enjoyed having you and hope to welcome you back for another memorable experience soon.

Las Vegas, Nevada
Reviewed 7 April 2015

This hotel is amazing. From the valet runners to turn down service at night. We were amazed at how customer service is number one in this hotel. They truly strive to provide the best. My kids and i spent our Spring Break and had the best time of our lives. The view is stellar and everything is just spectacular!! I...

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Helpful?
Thank Paulene K
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Your pictures are beautiful! Thank you for sharing them. You summed it up best in that our ladies and gentlemen strive to provide the finest, unique and memorable personalized service to each of our valuable guests. We are delighted you enjoyed your Spring Break and we look forward to welcoming all of you back soon.

Baton Rouge, Louisiana
Reviewed 7 April 2015

My family and I came to this hotel for Easter. We had three ocean view rooms, all on the club level. We stayed for three nights, and had an average nightly rate close to $1200 for each room. I had high expectations because of the hotel's name, legend, and ratings. When we walked into our rooms, they were very small....

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Helpful?
Thank Andrew R
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you very much for your extremely valuable feedback. We greatly appreciate your time in posting the review of your experiences at our resort. While we know you enjoyed many of our offerings and service overall, we can see we fell short of exceeding your expectations. Please know that our team constantly...

Chagrin Falls, Ohio
Reviewed 6 April 2015

My wife and four kids stayed for Spring Break and had a fabulous time. The hotel is gorgeous and situated on a cliff overlooking the Pacific and several miles of beach. The pool was medium sized with excellent service/food with plenty of chairs. All on sight restaurants or cafe's had great food and excellent service, although Eno Steak was pretty...

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Helpful?
Thank Steve C
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you enjoyed your experience at the resort. We hope you left rested and refreshed, and with many memories. Thank you for choosing The Ritz-Carlton, Laguna Niguel!

Park City, Utah
Reviewed 5 April 2015

I wanted to like this hotel but it isn't a Four Season. Pros, beach is great, food is good. Cons, smokers can smoke on their balcony causing the smoke to fill our room. To me this is extremely annoying. Gym is small. Rooms and bathrooms are really small. Never coming back.

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1Thank Torie L
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you very much for your feedback. We are so sorry to have let you down. We inteded for your stay to be magical and memorable. We hope you enjoyed our magnificent, ocean front surroundings and our personalized service. On behalf of all our ladies and gentlemen, we look forward to your return. Please contact our Executive Office if we...

Watford, United Kingdom
Reviewed 5 April 2015

My wife and I went for Sunday brunch at Raja. The food was very nice and the view is amazing. The service at he table was a little slow and we had to ask a couple of times for our drinks to be refilled. After our brunch we asked to have our desert on the terrace in 15 minutes, as...

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Thank JasonWatford
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We would enjoy speaking to you personally for furthr clarification of your experience at Raya. Please contact our Executive Office at your convenience. Thank you for choosing The Ritz-Carlton, Laguna Niguel. We look forward to hearing from you and welcoming you back soon.

Carlisle, Massachusetts
Reviewed 5 April 2015

I had stayed at this property several years ago for a business meeting-- and i always maintained that it was one of the best hotels O'd ever been to (i love all Ritz properties that i've visited but the location is hard to beat). That ocean view! So on a recent trip to San Diego (also business, but my husband...

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Thank CarTRVLR
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Sounds perfect! We couldn't agree with you more that 180blu is a fantastic venue with exceptional service, phenomenal view and outstanding ocean front surroundings. We are delighted you enjoyed our food and beverage offerings and are glad you snuck away for a quick visit. Come back soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Region: United States > California > Orange County > Dana Point
Price Range: $894 - $1,414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 On the Beach Hotel in Dana Point
#1 Romantic Hotel in Dana Point
#2 Business Hotel in Dana Point
#2 Green Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travellers.
15 questions
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are terrific, and our room included a small balcony.”
 of 5 bubbles Cheer4OSU, 21 Feb 2017 | Read review
“Ocean view room was amazing and you could hear the waves!”
 of 5 bubbles M2K, 19 Feb 2017 | Read review
“Get an ocean view! Spectacular!”
 of 5 bubbles wheelie07042, 18 Feb 2017 | Read review
“Ocean front or ocean view - great sunsets”
 of 5 bubbles 244phyllisa, 12 Feb 2017 | Read review
“Ocean view. Request a room with a fire-table (on bottom floor).”
 of 5 bubbles TripCaper, 6 Feb 2017 | Read review
5 of 5