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Desert Hot Springs Spa Hotel

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Traveller (72)
Room & Suite (149)
Pool & Beach (23)
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Overview
  • Excellent21%
  • Very good29%
  • Average17%
  • Poor14%
  • Terrible19%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (507)
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121 - 125 of 495 reviews
Reviewed 6 December 2016

This is a terrible place to stay. Not only are carpets dirty and stained, but so are the curtains! They were constantly out of towels, and people who were there longer said that was how it always was. The service is abominable! Wow! It's horrible,...More

Review collected in partnership with this hotel
Thank jmoss_574139
Response from Miracle S, Guest Relations Manager at Desert Hot Springs Spa HotelResponded 8 December 2016

Thank you for your feedback. Desert Hot Springs Spa Hotel is proudly owned and managed by a family whose goal is to offer guests a beautiful, full-service experience. Your comments will help in the continuous effort to improve staff, facilities, and services. Sincerely, Guest Relations...More

Reviewed 31 October 2016

The Monday night cook Michael was great the grilled tuna was cooked to perfection and my wife's steak was perfectly cooked as well overall great customer service. our server Stacie was a bit moody and unattenive.

Thank jamesfunk186
Response from Miracle S, Guest Relations Manager at Desert Hot Springs Spa HotelResponded 2 November 2016

Thank you for your review. We are delighted to read that your seafood was grilled to perfection and your wife enjoyed her sizzling steak! :) Looking forward to providing excellent service with a smile next time you visit. Sincerely, Guest Relations Rep.

Reviewed 18 October 2016

We had been traveling for 7 hours & were desperate for a place to stay on Saturday night, every where was booked up or extortionate prices due to a huge concert in Palm Springs. Well we only stayed here because we were desperate! Place was...More

1  Thank Elena B
Response from Miracle S, Guest Relations Manager at Desert Hot Springs Spa HotelResponded 24 October 2016

Thank you for your review. It is unfortunate that you did not have the opportunity to spend time getting acquainted with all our historic resort has to offer, including the natural hot mineral springs. Your comments will help us in our continuous efforts to improve...More

Reviewed 7 October 2016

The restaurant is affordable no need to go anywhere else to eat...the food is amazing. ..The staff is very helpful and goes out of their way way to assist each patron with a smile ..great customer service. ...

Review collected in partnership with this hotel
Thank esa11111111
Response from Miracle S, Guest Relations Manager at Desert Hot Springs Spa HotelResponded 24 October 2016

Thank you for your review. We are delighted to read that your dining experience was memorable. Looking forward to serving you again soon. Sincerely, Guest Relations Rep.

Reviewed 2 October 2016

Reserved a room with a king bed, got two queens. Dingy, old, outdated room. TV didn't work. Coffee pot literally boils the coffee if you leave it on after it's done brewing. Noisy as hell. After a late night enjoying the pools, a rude and...More

1  Thank Wendell H
Response from Miracle S, Guest Relations Manager at Desert Hot Springs Spa HotelResponded 31 October 2016

We apologize for the inconvenience and regret that you did not experience the superior guest service that we are known for. Your comments have been forwarded to the appropriate managers for immediate review. Sincerely, Guest Relations Rep.

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Most Booked Properties in Desert Hot Springs, CA
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Room Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$94 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Desert Hot Springs
Room types
Non-Smoking Rooms
Details
Price range
US$94 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Desert Hot Springs
Room types
Non-Smoking Rooms
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Traveller (72)
Room & Suite (149)
Pool & Beach (23)
Dining (19)
Amenities (12)
Questions & Answers
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COSSPEarth
3 April 2018|
Answer
Response from AlaskaLH | Reviewed this property |
We spent the day here so can’t answer to any room concerns, however the staff were very nice, lunch was good enough to go back another day, pools ranged nicely from cold to very hot and it was very affordable. Yes it could... More
0
Votes
serafina60
17 December 2014|
AnswerShow all 5 answers
Response from nancy p | Reviewed this property |
I went just to use the pools, and bought a day pass. The price changes depending on what day of the week it is, ranging from 4 bucks for a Monday to weekends still being less than 10 if I remember correctly. So what a great... More
0
Votes
Room Tips
"Pool side."
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"I left the maid a tip."
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"Get the rooms at the pool, you have your own little patio area to enjoy and no stairs to go up."
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"Very outdated. Lots of water damage."
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