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See all 3 hotels in Diamond Bar

Holiday Inn Select Diamond Bar

129 reviews
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Traveller (12)
Room & Suite (7)
Dining (4)
Overview
  • Excellent23%
  • Very good32%
  • Average21%
  • Poor14%
  • Terrible10%
Travellers talk about
“freeway side”(9 reviews)
“front desk”(20 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (129)Write a Review
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Traveller rating
29
36
25
18
13
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LanguageEnglish
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29
36
25
18
13
Show reviews that mention
All reviewsfreeway sideparking lot sidefront deskthe newly renovated roomsbed frameundergoing renovationsjunior suitebathroom sinkthe check in processthe rooms were nicevery nice staywould stay here againpool and hot tublos angelessoundproofingdresserrefrigerator
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1 - 5 of 121 reviews
Hotel's Favourite
Reviewed 19 November 2017 via mobile

Despite being under renovation this place was awesome. The customer service was superior and breakfast was delicious. The rooms were nice and clean and up to date. I will stay here again if I need to come back to this area.

Thank true443
Reviewed 14 November 2017 via mobile

I have stay here a few times and each time has been very pleasant. The remodeled rooms feel high end for the price and are very comfortable/clean. The new beds that IHG is using are amazing. Without a doubt the best bed at a hotel...More

Thank Greed0992
Reviewed 5 November 2017

My initial review of the hotel was prior to my visit to the hotel; however, my rating still stands (and wish it could be even less), due to the fact that the actual experience during my stay at the hotel was even worse than my...More

Thank Aficionado_Me
Response from IHGService, Guest Relations Manager at Holiday Inn Select Diamond BarResponded 30 November 2017

Dear Aficionado_Me, Thank you for taking the time to write a review about your stay with us. We regret to hear about the level of service you received from our staff and the issues you had surrounding the charge. Reviews like yours are very valuable...More

Reviewed 16 October 2017

I stay here at least 40 nights a year for my regular visits to my home office and the staff is always friendly and helpful. They renovation is still a few months from being complete but so far upgrades to beds and bathroom have been...More

1  Thank Robertb75040
Response from Hotel M, Front Office Manager at Holiday Inn Select Diamond BarResponded 18 October 2017

Thank you for taking time to review your recent stay at the Holiday Inn Diamond Bar. We are honored that you allow us to accommodate you so many times throughout the year! Guests such as yourself are the most important part of the Holiday Inn...More

Reviewed 13 September 2017

If you had been turned off by this hotel's age, good news! It is undergoing extensive renovations, and the newly renovated rooms are great! It also has an excellent staff, and, of course, a great location at the juncture of the 57 and 60 freeways...More

Thank Darin S
Response from Hotel M, Front Office Manager at Holiday Inn Select Diamond BarResponded 15 September 2017

Darin S, we are extremely grateful that you took the time to give us such a detailed and kind review. We are going to be talking to our renovation team about better soundproofing for the rooms. We are always trying to better our hotel by...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Concierge
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Heated pool
Details
Price range
US$99 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$99 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (12)
Room & Suite (7)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (21)
Bathroom (5)
Business Centre & Event Rooms (3)
Questions & Answers
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Willie Y
28 June 2015|
AnswerShow all 3 answers
Response from ColoradoRat | Reviewed this property |
Cannot answer, I never say any pets. Call the hotel front desk directly at 909-860-5440.
0
Votes
Room Tips
"Request Parking Lot side for quieter room."
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"The rooms on the highway side have traffic noise, but not enough for me to worry about. Views on this side..."
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"Higher floors to avoid any construction noise and side away from the freeway."
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"Choose a lower level room due to the horrible elevator service"
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