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04/06/2017 05/06/2017
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    Best Western Diamond Bar Hotel & Suites

    259 Gentle Springs Ln, Diamond Bar, CA 91765-1614
    Hotel website
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$130
          US$96
          Great Deal
          US$110
          US$110
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          Overview
          • Excellent27%
          • Very good26%
          • Average16%
          • Poor8%
          • Terrible21%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Family Rooms
          Fitness centre
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Best Western Diamond Bar Hotel & Suites
          Special Offer: $10 GIFT CARD EVERY NIGHT
          Hotel deals
          Ayres Suites Diamond Bar
          536 reviews
          #1 of 3 hotels in Diamond Bar
           
          Comfort Inn Pomona
          75 reviews
          #2 of 14 hotels in Pomona
           
          Best Western Plus West Covina Inn
          286 reviews
          #2 of 7 hotels in West Covina
           
          Holiday Inn Select Diamond Bar
          114 reviews
          #3 of 3 hotels in Diamond Bar
           
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          Rooms
          Jun 4Jun 5
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (200)
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          1 - 5 of 200 reviews

          Reviewed 1 week ago

          Very accommodating and pleasant staff with comfortable rooms. This facility is always clean and attractive and a good value. We have stayed here nearly every month on regular trips to Los Angeles and have felt at home each time.More

          Review collected in partnership with Best Western
          Thank Margaret K
          Response from GM91765, Guest Relations Manager at Best Western Diamond Bar Hotel & Suites

          Dear Margaret K, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the...More

          Hotel's Favourite
          Reviewed 12 March 2017

          "QUIETNESS IN THE MIDDLE OF A CEMENT JUNGLE" Truly defines this Hotel. Freeways all around, but if you are lucky to stay on an inside room, very peaceful and quiet. Although they are doing some work on the elevator, this Hotel is up to date....More

          Review collected in partnership with Best Western
          Thank Mark J
          Response from GM91765, Guest Relations Manager at Best Western Diamond Bar Hotel & Suites

          Dear Mark J, Thank you for taking the time to share your experience. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Hearing about how our efforts to give you a pleasant and accommodating...More

          Reviewed 10 April 2017

          To whom it may concern, This has by far been the worse best Western I've ever stayed at. Two story hotel with no elevator(well one that's under construction with no caution tape. please veiw attached video), with a 11 month old baby and they put...More

          Review collected in partnership with Best Western
          1  Thank samanthafW3297HW
          Response from GM91765, Guest Relations Manager at Best Western Diamond Bar Hotel & Suites

          Dear samanthafW3297HW, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the...More

          Reviewed 6 April 2017 via mobile

          Worst customer service ever! Mayar (the manager or owner??) charged my charged my card 2xs and is refusing to credit it. Says it's my problem not his. Hung up on me when trying to ask for help. He charged illegally charged my card and is...More

          2  Thank Karen L
          Response from GM91765, Guest Relations Manager at Best Western Diamond Bar Hotel & Suites

          Dear Karen L, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I apologize that our staff were able to charged you double during your recent stay with us. I will discuss this concern to the management...More

          Reviewed 5 April 2017

          No one seems to know what they are doing. Our credit card was charged twice after we had paid cash. Manager will do nothing to correct their error. As of right now they have been paid 3 times for 1 room. He has hung up...More

          2  Thank Lavon P
          Response from GM91765, Guest Relations Manager at Best Western Diamond Bar Hotel & Suites

          Dear Lavon P, Thank you for taking the time to complete our survey and share your experience! I apologize that our staff were able to charged you double during your recent stay with us. I will discuss this concern to the management so they can...More

          Ayres Suites Diamond Bar
          536 reviews
          #1 of 3 hotels in Diamond Bar
           
          Comfort Inn Pomona
          75 reviews
          #2 of 14 hotels in Pomona
           
          Best Western Plus West Covina Inn
          286 reviews
          #2 of 7 hotels in West Covina
           
          Holiday Inn Select Diamond Bar
          114 reviews
          #3 of 3 hotels in Diamond Bar
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Room Service
          • Meeting Rooms
          • Business Centre with Internet Access
          • Multilingual Staff
          • Self-Serve Laundry
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Hot Tub
          Details
          • Price range
          • US$92 - US$153 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 97
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Best Western, Booking.com, Hotwire, Travelocity, Priceline, Orbitz, Cheap Tickets, Cancelon, getaroom.com, HotelsClick and HotelQuickly so you can book your Best Western Diamond Bar Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • Diamond Bar
          • Also Known As
          • Best Western Diamond Bar Hotel Diamond Bar
          Nearby
          Ayres Suites Diamond Bar
          536 reviews
          2.47 km away
           
          DoubleTree By Hilton Pomona
          2.76 km away
           
          Holiday Inn Select Diamond Bar
          114 reviews
          2.87 km away
           
          La Quinta Inn & Suites Pomona
          47 reviews
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          Nearby Restaurants
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          Nearby Attractions
          Frank & Son Collectible Show
          24 reviews
          6.13 km away
          Frank G. Bonelli Regional Park
          19 reviews
          6.30 km away
          Wally Parks NHRA Motorsports Museum
          63 reviews
          7.97 km away
          The Shoppes at Chino Hills
          47 reviews
          7.94 km away
          Questions & Answers
          Get quick answers from Best Western Diamond Bar Hotel & Suites staff and past guests.
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          Room Tips
          "Demand a room away from the outer/highway side."
          Read review
          "Hotel is doing some renovation, make sure to get room away from that."
          Read review
          "Do not accept rooms facing the freeway."
          Read review
          "Rooms on backside will be noisier."
          Read review
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