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SureStay Plus Hotel by Best Western El Cajon

Overview
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1355 E Main St, El Cajon, CA 92021-6540 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (190)
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187 results
Traveller rating
57
40
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36
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LanguageEnglish
57
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36
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All reviews breakfast bar working order real eggs family suite western quality quick trip heavy traffic tortillas in room coffee san diego would stay here again plenty of hot water great place to stay rooms were very clean yogurt on duty pool and hot tub
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1 - 5 of 187 reviews
Reviewed July 27, 2018

First, when you are paying $120.00 for a room, you expect a step above a Motel 6. I was extremely disappointed. Check-in was slow, with 2 un-motivated desk clerks. The room was musty, a couple mosquitoes and at least one dime-size spider inside, crying kid...More

Date of stay: July 2018
Thank Jacrapan P
Response from BestWesternHotels, Corporate at SureStay Plus Hotel by Best Western El CajonResponded August 1, 2018

Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us...More

Reviewed July 22, 2018 via mobile

Friendly and helpful staff. Booked for 2 queen beds but was given 2 adjoining rooms with 2 double beds each which was perfect for the family. We cancelled our other hotel reservation. Breakfast food is good.More

Date of stay: July 2018
Thank bernadettramsey
Response from Richard_Kr86, Front Office Manager at SureStay Plus Hotel by Best Western El CajonResponded August 16, 2018

Dear Sir/Madam: Thank you for giving us a favorable review, we are consistently re evaluating our amenities to assure that guest like you and others do have a pleasant stay and that's why we mean hospitality. We are glad that you enjoyed our breakfast and...More

Reviewed July 12, 2018

Our first room has SOAKING wet carpets and the staff acted shocked that the floors must have been shampooed and they were not notified. The A/C settings were worn off so we could not tell if they air was on cold or hot, high or...More

Date of stay: July 2018
Thank _blmitchell57
Response from Richard_Kr86, Front Office Manager at SureStay Plus Hotel by Best Western El CajonResponded August 16, 2018

Dear Sir/Madam: We are concerned about your stay as we noticed that you were highly displeased with the concerns addressed. We are consistently evaluating many of our guest amenities to assure you that Sure Stay is a economy hotel that will suit your needs. We...More

Reviewed July 9, 2018

The room was very nice and clean. The air conditioner had all the numbers worn off but it worked well as soon as I guessed where to set it. The breakfast was OK but not great. Their juice machine was out of order all 3...More

Date of stay: July 2018
Thank Ferd B
Response from Richard_Kr86, Front Office Manager at SureStay Plus Hotel by Best Western El CajonResponded August 16, 2018

Dear Sir/Madam: Thank you for giving us a favorable review, we are consistently re-evaluating our amenities to assure that guest like you and others do have a pleasant stay and that's why we mean hospitality. We are glad that you enjoyed all we had to...More

Reviewed July 7, 2018 via mobile

This was closer to a Motel 6 than a Best Western. The outside looks nice and that is where it ends. Our door handle was broken and the room was dirty. Great for prostitutes and drug dealers, but not a family. Says they are non...More

Date of stay: October 2017
Thank whitlock19
Response from Richard_Kr86, Front Office Manager at SureStay Plus Hotel by Best Western El CajonResponded August 16, 2018

Dear Sir/Madam: We are concerned about your stay as we noticed that you were highly displeased with the concerns addressed. We are consistently evaluating many of our guest amenities to assure you that Sure Stay is a economy hotel that will suit your needs. We...More

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About
Description
Guests staying at the SureStay Plus Hotel by Best Western El Cajon will find everything they need to ensure a comfortable stay in sunny Southern California. Less than a mile from the Interstate 8. More Wireless Internet access and cable television programming are included free of charge! We have many repeat customers who love our professional staff, hearty breakfast, and clean quiet rooms. Because our hotel is away from the Interstate 8 by about a mile, you won't hear any freeway traffic noise, so you can enjoy your sleep quietly at night. Go ahead and make your reservation today. Our property has one of the highest customer satisfaction ratings in the area. The friendly, caring staff at the SureStay Plus Hotel by Best Western El Cajon will do their very best to help you enjoy your stay. We look forward to meeting you in person! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Spa
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Concierge
Hot Tub
Laundry Service
Microwave
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Tennis Court
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Number of rooms
47
Price range
US$74 - US$117 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Courtesy Inn
Also Known As
Best Western El Cajon
,
El Cajon Best Western
Location
United States > California > El Cajon
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Number of rooms
47
Price range
US$74 - US$117 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Courtesy Inn
Also Known As
Best Western El Cajon
,
El Cajon Best Western
Location
United States > California > El Cajon
Photos
Traveller (24)
Room & Suite (29)
Pool & Beach (6)
Dining (5)
Business Centre & Event Rooms (3)
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Nearby AttractionsSee all 35 nearby attractions
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Questions & Answers
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Room Tips
"usually corner ones a good, but don't bank on it."
500nishantp
Jun. 16, 2018
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"Probably first floor would be your best option."
B1571ETcarmend
Jul. 6, 2017
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"Close to highway. Cost was less than half of hotel of the event I was attending in San Diego. good value."
SethH605
Jul. 5, 2017
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"Rooms on upper levels on the ends."
jeffdouglass22
Jun. 25, 2016
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