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2018-02-04 2018-02-05
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    Extended Stay America - Los Angeles - LAX Airport - El Segundo

    1910 E Mariposa Ave, El Segundo, CA 90245-3457
    +1 877-432-9997
    Hotel website
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    2018-02-04 2018-02-05
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    Traveller (18)
    Room & Suite (14)
    Dining (5)
    • Excellent21%
    • Very good27%
    • Average18%
    • Poor22%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (108)
    There are newer reviews for Extended Stay America - Los Angeles - LAX Airport - El Segundo
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    11 - 15 of 91 reviews

    Reviewed 7 August 2017

    Customer service is very poor. Room were clean but had smell in it. Front seat staff is not at all helpful and is rude. They say breakfast is included but they only provide muffins. There is kotheing else for breakfast. Would never like to stay...More

    Review collected in partnership with Extended Stay
    Thank saminderc2017
    Response from 00esa, General Manager at Extended Stay America - Los Angeles - LAX Airport - El SegundoResponded 8 August 2017

    Saminder, I apologize for the disappointing stay you had with us. We are extremely sorry for the service and cleanliness issues you experienced. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of...More

    Reviewed 7 August 2017

    I stayed here for about 5 days with my wife. Nice quiet hotel, no discernible airport noise, pleasant staff, reasonably clean. plenty of parking and right next to 2 starbucks a ralph's and a chase atm. wtf else do you need? We chose this because...More

    Thank Ask Y
    Response from 00esa, General Manager at Extended Stay America - Los Angeles - LAX Airport - El SegundoResponded 7 August 2017

    Thank you for sharing your experience at Extended Stay America - Los Angeles - LAX Airport - El Segundo. We are thrilled to read you loved the service provided by our courteous associates and love the convenience of our location. It was a pleasure hosting...More

    Reviewed 29 July 2017

    Unhappy with experience; see previous comments. Did not give us the room we reserved; changed our reservations without first consulting us. Separated my husband and me and staff attitude was they were doing us a favor by not charging us for one of those rooms...More

    Review collected in partnership with Extended Stay
    Thank anyname44448889
    Response from 00esa, General Manager at Extended Stay America - Los Angeles - LAX Airport - El SegundoResponded 30 July 2017

    First of all, we apologize for the behavior of our associate and thank you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble our...More

    Reviewed 16 July 2017 via mobile

    Even though we had booked this hotel 2 weeks in advance and prepaid, we were told no room were available for us upon arrival. No attempt was made to help us with another hotel. We had to call out travel agent!!! This is really terrible...More

    1  Thank Jean-Noel F
    Response from 00esa, General Manager at Extended Stay America - Los Angeles - LAX Airport - El SegundoResponded 17 July 2017

    Jean-Noel, We apologize we did not have any available rooms when you arrived at our hotel. We understand your frustration, at times we have guests stay over unexpectedly which causes impact to our arriving guests. We assure you we made every attempt to correct the...More

    Reviewed 8 July 2017

    the room was filthy with toys from previous guests laying under the bed. it had hairs and had stains all over the bed. the room had no utensils. Generally ESA provides the utensils in the room. the only thing pleasant was the lady at the...More

    Review collected in partnership with Extended Stay
    Thank ashrutibhattarail
    Response from 00esa, General Manager at Extended Stay America - Los Angeles - LAX Airport - El SegundoResponded 9 July 2017

    Thank you for your feedback. Although you liked the service provided by one of our Front Desk associates, I was very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing...More

    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Hotel Amenities
    • Self-Serve Laundry
    • Free Parking
    • Laundry Service
    • Room amenities
    • Microwave
    • Price range
    • US$132 - US$186 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, TripOnline SA, getaroom.com and Cancelon so you can book your Extended Stay America - Los Angeles - LAX Airport - El Segundo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • El Segundo
    • Also Known As
    • Homestead Studio Suites El Segundo
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    Traveller (18)
    Room & Suite (14)
    Dining (5)
    Bathroom (8)
    Hotel & Grounds (6)
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    Ask a question
    Questions & Answers
    1 May 2017|
    AnswerShow all 2 answers
    Response from Griffin S | Reviewed this property |
    Free Wi-Fi
    Google Translation
    21 December 2015|
    Response from kobecat1 | Reviewed this property |
    I am sorry I don't know.
    21 December 2015|
    Response from dietitiantothestars | Reviewed this property |
    Room Tips
    "Stay somewhere else!"
    Read review
    "I don't understand the question."
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    "Go somewhere else"
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    "You have to ask for pots, pans, and dishes. They don't leave them in the room for you."
    Read review
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