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Embassy Suites by Hilton Hotel Los Angeles International Airport South

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Embassy Suites by Hilton Hotel Los Angeles International Airport South
Embassy Suites by Hilton Hotel Los Angeles International Airport South
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1,516 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Los Angeles International Airport South
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Showing 1,427: English reviews
Conway, South Carolina
Reviewed 7 March 2016 via mobile

Service was good. Although a suite, the rooms are small. The pull out couch was very uncomfortable. The people at the desk, at breakfast , and at the managers reception at night were all very pleasant and helpful. Location was convenient to the airport and to other sights in the area. El Segundo has many good restaurants.

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Helpful?
Thank Placidtravels
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you very much for taking the time to review our hotel. We’re sorry to hear that the pull out couch was uncomfortable and that you felt like the rooms were too small. However, we’re glad to hear that you were satisfied with our staff and our location. We hope that you will choose to stay with us again in...

Reviewed 6 March 2016

This is a nice property near LAX. It is literally less than a mile from the airport. The rooms are sound proof and you will not hear any airplanes taking off or landing. The hotel has a nice layout. Manager's happy hour is typical chips and your choice of selected beverages. There is a pool and sauna along with a...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 285bobc
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for taking the time to share you review about our hotel. It is satisfying to know that our guests are satisfied throughout their stay and leave us with a good impression of our property. We hope that you will visit us again in the future when you are in Los Angeles again. Rene Cortez Guest Services...

Morton, United States
Reviewed 5 March 2016

Beautiful hotel with excellent service. The hotel is somewhat secluded, so walking into the lobby was a pleasant experience and looked very much like the inside of a Caribbean hotel. Although it was very close to the airport, departures and arrivals of aircraft were minimal. Highly recommend a stay at this hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Linda L
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for the wonderful review of our hotel. We are very happy to hear that you were satisfied with your stay and we appreciate your recommendation for others to visit our property. We hope that the next time you are in Los Angeles you will choose to stay with us again. Rene Cortez Guest Services Manager Embassy...

Barcelona, Spain
Reviewed 4 March 2016

Cold water, awful rude staff! The refused to use my booking.com confirmation in which I already paid for the hotel. And continued throughout my stay to lie about everything, and overcharging etc. Terrible people at the front desk.

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Helpful?
1Thank Tabatha B
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for sharing you feedback about your recent stay with us. Please accept our most sincere apologies for the lack of customer service that you experienced during your stay. Please contact me at your earliest convenience so I can look further into the matter. We hope that you will choose to give us a second chance and stay with...

Salt Lake, United States
Reviewed 3 March 2016

The breakfast was great. Checking in went fast. I loved that you had free soda and other drinks. The conference room was nice. My room was very clean and the staff were very friendly. Thanks so much and keep up the great work

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tiffany A
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for the wonderful review of our hotel. We appreciate the kind words and we’re happy that we were able to your visit to our property a great one. Please come back and visit us again very soon. Rene Cortez Guest Services Manager Embassy Suites by Hilton LAX South 310-640-3600 Rene.Cortez@hilton.com

houston, United States
Reviewed 29 February 2016

Poor service overall, hotel looks more like a prison, not well designed for easy access to and from your room to other hotel locations (i.e. few and apart elevators bank), on Feb/22 , police prevented guests for accessing the hotel due to a situation that apparently was related to a meth lab, I did not receive an apology from the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Eric R
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for sharing your feedback about your recent stay with us. We are very sorry that you had experience the events that transpired on that day. Unfortunately, we had a situation with a guest that we needed police assistance with. The investigation was conducted by the El Segundo Police Department, who then involved the El Segundo Fire Department. The...

Tarpon Springs, United States
Reviewed 25 February 2016

The staff goes over and beyond! Shuttle to airport is handy. Evening reception and breakfast were both outstanding. Clean rooms and pleasant surroundings a plus. My flight was cancelled so I was given a late check out time and was offered to stay for evening reception!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Denise W
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for sharing your wonderful review with us. We are very happy to hear that you enjoyed everything we have to offer; from the shuttle, to the Evening Reception, and the friendliness of our staff. We hope that you will visit us again soon and that your next visit will be just as pleasant. Rene Cortez Guest...

los angeles, United States
Reviewed 24 February 2016

Great location and service. Buffet breakfast easy to serve yourself if you choose. Easy check in at the front desk. Front lobby has been renovated to a more open feeling. Travel for business and leisure. A lot of travelers use this location. It is very close to LAX, and freeway access to any place in LA.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Percy J
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share your wonderful feedback about your recent stay with us. We’re glad to hear that you were satisfied with your stay and that you were happy with all of your accommodations. We hope that the next time you are in Los Angeles you will visit us again. Rene Cortez Guest Services Manager Embassy...

Los Angeles, United States
Reviewed 23 February 2016

First impressions are great, but at times can be misleading. The hotel at first glance was beautiful. Some accommodations such as the pool/ Jacuzzi area was not clean, and the water was questionably cloudy. Breakfast was great!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Natalie S
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our property. I am terribly sorry that our pool and Jacuzzi were not up to standards but we’re happy to hear that you enjoyed our breakfast. We hope that you will choose to stay with us again in the future and that next time you will be satisfied with all that we...

Reno, Nevada
Reviewed 23 February 2016 via mobile

This is a nice property but don't plan on using the couch bed it's way to small. The rooms have fake windows that look out to a wall? Shuttle service iffy at best and no cab will take you as it is not far enough away. A hamburger is $26 dollars cheese is extra. Will stay at Hyatt next time.

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Helpful?
Thank bmhparker
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Please allow me to offer my sincerest apologies for our property falling short of your expectations during your stay. Please know this is not typically for our hotel and our staff. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. All of our rooms facing the south side of our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Address: 1440 East Imperial Avenue, El Segundo, CA 90245
Region: United States > California > El Segundo
Price Range: $231 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline and Travelocity so you can book your Embassy Suites by Hilton Hotel Los Angeles International Airport South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites
Hotel Style:
#4 Romantic Hotel in El Segundo
#4 Business Hotel in El Segundo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and other travellers.
26 questions
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Questions? Get answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the internet you will have a choice of room type.”
 of 5 bubbles Karl2010, 14 Jan 2017 | Read review
“Ask if you can have a room with a view. Our window was frosted because the hotel is in a flight path for LAX.”
 of 5 bubbles KarenK978, 14 Jan 2017 | Read review
“Close to airport. Ask about quiet room.”
 of 5 bubbles DebraC691, 7 Jan 2017 | Read review
“Hotel is in residential neighborhood. Rooms on south look towards home and those on north look towards LAX”
 of 5 bubbles muthmandoo, 5 Jan 2017 | Read review
“away from the street (and thus the runway).”
 of 5 bubbles sacrotravel, 15 Dec 2016 | Read review
5 of 5