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Embassy Suites by Hilton Hotel Los Angeles International Airport South

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Embassy Suites by Hilton Hotel Los Angeles International Airport South
Embassy Suites by Hilton Hotel Los Angeles International Airport South
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1,556 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Los Angeles International Airport South
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Showing 1,465: English reviews
Draper, Utah
Reviewed 24 March 2016

We had a business meeting the first week of March 2016 with 13 Reps from the West Coast as well as our company president and myself. The hotel was fantastic to work with, I worked with Chris Harada to arrange our hotel conference room. I happened to be in town two weeks before our meeting, so Chris was happy to...

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Helpful?
1Thank RGeertsen43
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for choosing our property to host your meeting. It is wonderful to read that our hotel met your needs and it sounds like we exceeded your expectations. I will be sure to pass along you compliments to Chris and our entire sales team. Again, I sincerely thank you for taking the time out of your day...

Oakland
Reviewed 21 March 2016

The hotel staff was nice and gave good customer service. However, the hotel quality of rooms and breakfast were not Embassy Suites quality. Therefore, they should not have been charging close to $200 / night for those rooms. Our bathtub was dirty and the material was chipping off. The breakfast was also not cooked well and did not appear fresh....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Indea S
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share your feedback about your stay with us. We’re glad to hear that our staff displayed good customer service but we’re sorry to hear that you did not believe that the value of the room was up to standards. Please feel free to contact me if there is anything that I can do...

Fort Collins, Colorado
Reviewed 21 March 2016

We enjoyed our 2 nights at this hotel. Our room was spacious and clean but definitely showed its age in some of the trim, door jams, caulking in the bathroom. The lobby of this hotel is open and pleasant. our 11 year old really enjoyed wandering and looking at the fish and turtles. The free breakfast was OK. our omelettes...

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Thank Lynda S
Phoenix, Arizona
Reviewed 19 March 2016

Hope you're lucky enough to have Juan M. as your cook for breakfast in the omelet section! He had a big smile, cracked jokes and had the best attitude! I'm sure his customers left feeling a little better about their day. His attitude really made a difference in my overall feeling of the hotel.

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Helpful?
Thank thejohnsons2016
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking a moment to share your experience with us here at Embassy Suites by Hilton LAX South. We are constantly striving to not only meet but exceed the expectations of our guests and your review reflects that. Thank you for sharing your interaction with Juan M. He is a great employee and we are very lucky to...

Leawood, Kansas
Reviewed 18 March 2016

On a recent business trip to the Southern California region, I chose the Embassy Suites in El Segundo for my last night in LA. The airport is directly adjacent to the Airport and offers a shuttle service every 30 minutes. This enabled me to return my car to the airport, save on the rental car and save time in the...

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Helpful?
1Thank IMFLYBOY
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thanks so much for taking the time to review our hotel! I am very pleased to hear that you enjoyed your stay with us here at Embassy Suites by Hilton LAX South and that you found our location to be convenient for your travel needs. I hope that you choose to stay with us again when you travel to Los...

Adelaide, Australia
Reviewed 18 March 2016

I love this hotel and we stay here each time we go to Los Angeles. I have a small problem though. I have booked a room for July and unfortunately we can't make it. I can't find a number to call from Australia. Can anyone help. We will be staying in August as well. I tell anyone I know that...

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Helpful?
Thank Helen P
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for reaching out to us. It's unfortunate that you will not be able to stay with us in July. Please feel free to contact me at the information below so I can assist you with your request. I look forwarded to hearing from you soon. Rene Cortez Guest Services Manager Embassy Suites by Hilton LAX South 310.640.3600 Rene.Cortez@Hilton.com

Camarillo, California
Reviewed 15 March 2016

I like this hotel. It can get a little loud there but, it is possible to request a room in the quitter part of the hotel. However, even in the loudest area, because the rooms are suites, you can always go into the bedroom and close the door to reduce noise. The bathroom was very clean. I had a nice...

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Helpful?
2Thank Barbara S
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for reviewing our hotel after your recent stay with us. I will be sure to pass along your compliments about our fish tacos to our executive chef and food and beverage director. They will be very pleased to read about your wonderful experience. Again thank you for the kind words and we look forward to your next stay...

Reviewed 15 March 2016 via mobile

I have a mixed review.I will start with the pros. PROS Close to airport The evening reception bartender was extremely hospitable. The drinks were strong and plenty. The sliding glass door opened for a nice breeze. CONS The carpet was filthy. The room had a old musty smell to it. The check in person was cold and unfriendly. The reception...

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Helpful?
Thank Spottedprincess
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time out of your day to review our hotel. I am terribly sorry we were not able to provide you with the quality of services you deserved. Please know that this is not typical of our hotel and staff. We are always looking for ways to improve our guest experience as your satisfaction is very...

Plano, United States
Reviewed 14 March 2016

This hotel was all around great! From the staff to the made to order breakfast to the Los Angeles atmosphere..Everything was great. I would recommend this hotel to my friends and family any day. I will definitely book this hotel again when I visit.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank April F
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for the wonderful review! I am glad to read you will be recommending our hotel to your friends and family. We look forward to your return trip and please do not hesitate to reach out to any of our staff members as they would be delighted to help you book your next stay! Luke Erickson Guest Services Manager...

Reviewed 13 March 2016 via mobile

My room was poorly insulated for sound and this was likely the loudest airport hotel I have ever stayed at with respect to planes coming in for a landing. I was exhausted from my travel and a similarly horrible shuttle experience as most reviewing here and still couldn't get to sleep with all the noise. I consider myself a heavy...

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Helpful?
Thank Mark R
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share about your experience with us. We are terribly sorry to hear that you did not enjoy your stay due to the noise from the airport, our shuttle service, and the breakfast being unavailable before 6 AM. For future reference, if you book a king non-smoking room and request a room on the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Address: 1440 E Imperial Ave, El Segundo, CA 90245-2623
Region: United States > California > El Segundo
Price Range: $236 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites
Hotel Style:
#4 Business Hotel in El Segundo
#4 Romantic Hotel in El Segundo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on Room at back of hotel”
 of 5 bubbles desert85, 18 Mar 2017 | Read review
“Top floor corner away from elevators was very quiet.”
 of 5 bubbles kenpthomas, 12 Mar 2017 | Read review
“Great choice for families needing to be close to airport and space.”
 of 5 bubbles 16qianab, 7 Mar 2017 | Read review
“Pick high floors”
 of 5 bubbles fivesheds, 5 Mar 2017 | Read review
“Rooms away from the freeway are quieter.”
 of 5 bubbles 522JanetL, 1 Mar 2017 | Read review
5 of 5