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The room was clean and comfortable. We had a king suite and found the room to be spacious too. Our room was on the first floor which was under renovation, which was not mentioned when I booked the hotel room over the phone. You can...More
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Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 9 July 2017
Hi Diann, We are pleased to have provided you with a clean, comfortable room for your visit here, and we are happy that, in the main, you enjoyed your stay. We are also pleased by the fact that you felt that our staff were friendly....More
Over all, I would say this hotel was a pretty nice experience. I was here for a weekend because my brother had a baseball tournament. There are many families that come stay here for that purpose. Let's start with the pros. First of all, the...More
7 Thank Jillian K
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 17 June 2017
Hi Jilian, Thank you very much for taking the time to provide such a thorough review of your stay. I am pleased to hear that you had an overall enjoyable stay. It is great that you found our housekeeping service so good, our staff so...More
We stayed here for 1 night for a wedding close by the hotel at Fall Event Center. It was decent but it made me think twice to stay at another Holiday Inn Express. Maybe my standard has changed but we felt that the quality has...More
Thank Bacong F
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 6 June 2017
We are sorry that the peaceful location of our property was not quite in line with your needs and expectations, and that you wanted more restaurants and shops in the immediate vicinity. We hope that you had a peaceful and restful stay with us, and...More
This was conveniently located off of I-5 just before you get to Sacramento heading north. The room was comfortable and quiet and reasonably priced, compared to staying in Sacramento. The free internet was rather slow and the room was not as clean as it should...More
Thank Tom L
Response from Holiday Inn E, Front Office Manager at Holiday Inn Express Elk GroveResponded 22 May 2017
Thank you for bringing this to our attention.
We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes.
We hope you...More
Despite the renovations, we still received good service and nice accommodations. The hallways were missing some wallpaper and the room numbers were on post-it notes. Standard Holiday Inn breakfast- no complaints.
Response from Holiday Inn E, Front Office Manager at Holiday Inn Express Elk GroveResponded 6 May 2017
Thanks for staying with us and giving us 4 stars.
We work hard to make our guests happy and appreciate your feedback.
Customer Services Manager
Holiday Inn Express & Suites (Elk Grove)
US$125 - US$204 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in Elk Grove
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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