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Holiday Inn Express Hotel & Suites Elk Grove East

120 reviews
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Traveller (14)
Room & Suite (25)
Dining (11)
Overview
  • Excellent55%
  • Very good31%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“pancakes”(8 reviews)
“front desk”(19 reviews)
“pancake machine”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Elk Grove East
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (120)Write a Review
There are newer reviews for Holiday Inn Express Hotel & Suites Elk Grove East
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Traveller rating
63
37
10
5
3
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LanguageEnglish
63
37
10
5
3
Show reviews that mention
All reviewspancakesfront deskpancake machinerooms were cleanwalking distance to shopping and restaurantsgreat bedsfree breakfastconference roomexcellent locationyogurtthe hotel staffwould stay here againlots of restaurantsunder constructioneating areawedding partypool and hot tub
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11 - 15 of 118 reviews
Reviewed 5 February 2017 via mobile

Hotel staff was very efficient and friendly. I forgot a piece of luggage in my room and received a call from the front desk. I would stay at this property again. Even though they are remodeling, we enjoyed our stay.More

Thank AnthonyMendes
Response from Nicole H, General Manager at Holiday Inn Express Hotel & Suites Elk Grove EastResponded 8 February 2017

Thank you for your feedback. I am so glad that my staff was so responsive to your needs! We pride ourselves in extending excellent customer service to each every guest. I am glad that your stay was 5 stars! We look forward to having you...More

Reviewed 30 January 2017 via mobile

I come out to Sacramento to visit family and always stay here. Rooms are spacious, clean, with great service by the staff. Location to six restaurants within walking distance along with shopping options. Close to the highway which allows for easy access to the major...More

Thank johnmedve
Response from Tiffany K, Manager at Holiday Inn Express Hotel & Suites Elk Grove EastResponded 1 February 2017

Johnmedve, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 15 January 2017 via mobile

This hotel is under construction but you can't tell from the outside until you get into the lobby area. Once you get inside it's quite a maze to get to the one elevator that leads to all the rooms in the hotel. It seemed odd...More

Thank Travelin M
Response from Tiffany K, Assistant General Manager at Holiday Inn Express Hotel & Suites Elk Grove EastResponded 17 January 2017

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope that you give us another opportunity and stay with...More

Reviewed 14 November 2016

We liked the fact that the rooms were clean, comfortable, and spacious. We also liked that it was close to the freeway and close to shopping. Free breakfast also nice. It was a bit annoying that renovation was occurring and the fact that the elevator...More

Thank Tim D
Response from Kaushal R, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove EastResponded 16 November 2016

Dear Tim D Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this...More

Reviewed 2 November 2016

The host and desk people were very nice & helpful. In a dark corner of my room a previous guest left a black sock. Lots of restaurants to coose from. Shopping close by and easy access to the freeway. Comfortable matresses.

Thank Shirley R
Response from Kaushal R, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove EastResponded 3 November 2016

Dear Shirley Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$143 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Elk Grove
#3 Family Hotel in Elk Grove
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Elk Grove
#3 Family Hotel in Elk Grove
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (25)
Dining (11)
Pool & Beach (4)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Bhessc C
6 September 2017|
AnswerShow all 2 answers
Response from DrWalter | Reviewed this property |
No, you will need to rent a car and travel through Sacramento to the 99 & exit on Lagunas Road----watch your signs or GPS closely
1
Vote
O M
12 September 2015|
AnswerShow all 2 answers
Response from Elizabeth D | Property representative |
OM there is a Walgreens 1.4 miles west of the hotel.
0
Votes
Room Tips
"We were on the back side of the building, facing parking lot and not freeway."
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"There are two Holiday Inn Expresses in Elk Grove. Make sure you picked the correct one."
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"The 3rd Floor was perfect. It took a little longer to get up there with the elevator but the noise level was..."
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"The elevator is slow, so choose a first or second floor that's more accessible."
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