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Holiday Inn Express Hotel & Suites Elk Grove East

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Holiday Inn Express Hotel & Suites Elk Grove East
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112 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Elk Grove East
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Showing 110: English reviews
Santa Rosa, California
Reviewed 30 September 2015

I reserved a room for a one-night stay for a business colleague to attend a business function in the area. The booking was made in July for a stay in mid-September and I received confirmation by email. I am guessing that, due to a large fire in the area, they overbooked the hotel - not really sure. What I am...

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Helpful?
1Thank Birdie3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear Birdie3, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with the reservation made. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor...

Ashland, Oregon
Reviewed 15 September 2015

Spent one night. Good beds which is primary. Quit room, everything worked. Very nice staff Rhaj was especially accommodating when I screwed up the TV. Breakfast was okay. Sheets were threadbare and scratchy. Towels were small and a little stif. A little fabric softener goes a long way. We will stop here again.

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Thank Tapetseb22
Leua M, RDO at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Tapesteb, Thank you for your 4 star review. Based on the employee you mentioned we realized this review is actually intended for the other Holiday Inn Express & Suites on Maritime way. Thank you for your time. Hope to see you on your next visit.

Fort Lauderdale, Florida
Reviewed 15 September 2015 via mobile

A very nice hotel! We arrived late in the evening (10:30 pm) and the night staff was very friendly and told us all about the hotel. Hot peanut butter cookies were available at the desk. Our room was VERY clean & we had everything we needed. Our free breakfast had a variety of things to choose - from pancakes, cereal,...

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Thank nclark62044
Leua M, RDO at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Happy to hear your stay was to your satisfaction. Thank you so much for for recommending our hotel. We look forward to seeing you on your next stay.

Arnold, California, United States
Reviewed 12 September 2015

So disappointed in this hotel. We were evacuated from our home in Arnold, due to the Butte Fire. We left at 9pm, heading to Elk Grove for overnight lodging. I booked online, during our drive, and was happy to find a pet-friendly hotel. HOWEVER, there was absolutely no sympathy or interest in our dire situation. Not that we were looking...

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Thank Wendi D
Leua M, RDO at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Wendi D, I am very sorry to hear about your experience at our hotel. We value your feedback and certainly appreciate you taking the time to share it. I just left you a message with my contact information and was hoping to discuss this with you. Please feel free to call me at a time that is convenient for you....

Brooklyn, New York
Reviewed 1 September 2015

had an amazing stay the staff was very professional, in particular Mr. Jack Elrod. He made sure that my stay was a pleasant one. He was the consummate professional. I strongly recommend this hotel to anyone. OH and make sure you ask for Jack Elrod. Service was great.

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Thank Carlos O
Leua M, RDO at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Carlos O, Thank you so much for taking the time to review our hotel and mention Jack. He was elated to hear your comments. We loved sharing this with him and the staff. We hope to see you again on your next visit. Have a great week!

Reviewed 30 August 2015

Road trip to NV, ID, OR and CA. Stopped here on way up north and on our way back home. Elk Grove is a lovely upscale community, south of Sacramento. What a pleasant surprise this property and area were. Tiffany at the front desk was super accommodating. On first stay, as a chronic asthmatic,our room had a heavy smell which...

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Thank Marjorie S
Leua M, RDO at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Marjories916, We are happy to hear your experience here and that you are a return guest to our hotel. Thank you for taking the time to recognize Tiffany. We loved sharing this with her and the rest of our staff. Come visit again soon. Have a great week!

Phoenix, Arizona
Reviewed 11 August 2015

This is a beautiful hotel in a great location. But there are a couple of things wrong that prevent 5 stars. Pros: Great beds Nice pillows Good water pressure HD television with lots of channels and HBO and Cinemax Cons: Wifi did not work 2 out of the 3 days we were there. Front desk said they were Working on...

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Thank Dbax
Leua M, RDO at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

DBax, We appreciate you taking the time to provide feedback. We are so sorry to hear about your experience at Breakfast and the internet issue during your stay. I assure you this is not a common occurrence. We have shared this with our staff and made the necessary improvements. Thank you again. Have a great week! Sincerely,

Seattle, Washington
Reviewed 7 July 2015 via mobile

Last September my wife and I took our little kids on a road trip from Seattle to Disneyland. Our second day of the trip we checked into Holiday inn express Elk Grove. We loved it so much and the girls as well. It is conveniently located next to several restaurants and near the freeway. We actually went to BJs Pizza...

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Thank Justin W
Leua M, RDO at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Justin W, We welcome you back anytime to Elk Grove. Happy to hear your experience at our hotel was pleasant and convenient. The team looks forward to having you back. Have a great week! Regards,

Reviewed 6 July 2015 via mobile

Our team of 14 girls and their families came to Elk Grove for a softball tournament in Sacramento. We are so happy to have stayed at the Holiday Inn Express. Service was excellent, rooms were large, clean and well maintained. The free breakfast was great!!! We were 20 min for the Sacramento Softball Complex but it is not in a...

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Thank Kristine M
Leua M, RDO at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Thanks for the kind review Kristine M. Good luck on your next game. We'll see you next time!

california
Reviewed 2 July 2015

Most of our wedding party from out of town stayed at this hotel. They were so accommodating about getting some of us in the rooms a bit earlier. Rooms were very nice. Breakfast area very nice and food as you would expect for being included in the room rate. Nice to sit and talk to all the relatives there. Next...

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Thank CalifSue
Leua M, RDO at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

CalifSue, It is always so nice to hear the positive impact our staff have on guest's stay. We are glad that our front desk were able to get you into your rooms early and that you enjoyed the hotel and breakfast amenities. Thank you for your kind review. We hope to see you again the next time you are in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Elk Grove, CA. We're located right off HWY 99 and the Laguna Boulevard exit in the Laguna Gateway Shopping Center, approximately 20 miles from Sacramento International Airport, and a few minutes away from downtown.Our hotel features 116 graciously designed guest rooms and suites and free wireless high-speed Internet access throughout our hotel. In the morning enjoy our hot new Express Start breakfast bar featuring omelets, bacon and our mouthwatering signature cinnamon rolls everyday!We're proud to have the largest hotel banquet space in Elk Grove, boasting 3,400 square feet, for weddings, meetings or any other special event. Our facilities have the capacity to accommodate up to 400 people. Free and ample parking in front and back of our hotel.If you're traveling on your own, in a group or with family, you'll find this to be an awesome location for shopping, dining or just socializing! Century Movie Theater and United Artists Movie Theater are walking distance away, as well as Old Navy, Bed Bath & Beyond, Best Buy, TJ Maxx, Home Depot, Ulta Cosmetics and Salon & Strikes Bowling Alley.Restaurants galore! Mimi's Cafe, Macaroni Grill, Logan's Steakhouse, BJ's Brewhouse Bar & Grill, Mandangos Bar, Chili's, & Friday's. to name a few.Local businesses and attractions: All Data, Auto Zone, Apple Computers, Weyerhaeuser, Kaiser, Barbara Morse Wackford Aquatic & Community Complex. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Elk Grove East

Address: 9175 W Stockton Blvd, Elk Grove, CA 95758-8051
Region: United States > California > Elk Grove
Price Range: $184 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Elk Grove East 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Elk Grove Hotel Elk Grove
Holiday Inn Express Elk Grove
Holiday Inn Elk Grove
Elk Grove Holiday Inn
Hotel Style:
#3 Family Hotel in Elk Grove
#3 Business Hotel in Elk Grove
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Elk Grove East staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Elk Grove East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are two Holiday Inn Expresses in Elk Grove. Make sure you picked the correct one.”
 of 5 bubbles 843timd, 14 Nov 2016 | Read review
“The 3rd Floor was perfect. It took a little longer to get up there with the elevator but the noise level was very low.”
 of 5 bubbles ctameru, 15 Aug 2016 | Read review
“The elevator is slow, so choose a first or second floor that's more accessible.”
 of 5 bubbles sarahbH119PU, 21 Jun 2016 | Read review
“Ask for a room away from the street/parking lot”
 of 5 bubbles 848sereenaj, 10 Jun 2016 | Read review
“A room facing West is best for sleeping in.”
 of 5 bubbles Richard1140, 23 May 2016 | Read review
5 of 5