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Bellafonte Resort

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29850 Circle R Way, Escondido, CA 92026-5901
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Traveller (79)
Room & Suite (128)
Pool & Beach (43)

About

#14 of 17 hotels in Escondido
Location
Cleanliness
Service
Value
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pool
Sauna
Conference facilities
Banquet room
Non-smoking hotel
Hot bath
Outdoor pool
Meeting rooms
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Room features
Air conditioning
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Spanish
108Reviews2Q+A32Room tips
Traveller rating
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  • 11
  • 22
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Popular mentions
Freznoid wrote a review Dec. 2019
7 contributions1 helpful vote
The grounds and lodge were nicely rustic. Room was large and well-appointed. Adjacent to golf course and other activities. Clubhouse restaurant & bar were easily walkable. Staff were very accommodating and gracious.
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Date of stay: January 2019
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Jessc520 wrote a review Apr. 2019
San Diego, California1 contribution1 helpful vote
My family and I made a reservation at this retreat weeks in advance and paid same day. We called the retreat days before our scheduled check-in to make some changes to the reservation. When we called we were assisted by a woman named Juanita! The first thing we requested was to change rooms, as my grandmother was going to accompany us and is unable to go up and down the stairs. Juanita had no issue making that accommodation over the phone. Second, we asked if we were allowed to check in early to enjoy a full day at the retreat and that we would pay the difference to these accommodations if needed. Juanita advised us that it was ok to check in early and that she moved the room closer to the pool at no additional cost. All was fine until the day we checked in. To our surprise, Juanita was at the front desk assisting with check-ins. When we gave her the booking information she told us in a rude tone that the room she had given us was actually being used by another family until Sunday. When we told her we spoke on the phone she claimed to not remember giving us that information and that we shouldn't have come early to check-in. After going back and forth with her and her denying everything she had said to us over the phone prior to arrival, my family decided not to stay. We requested a refund since we were not getting the room that was promised to us, and even then if she had found another room closer we wouldn't have stayed because of her nasty attitude and rude behavior towards my family. JUANITA denied us a refund and told us to call the booking company to get the refund through them. We called the agency and they directed us back to the retreat because they didn't receive the payment and that it was the retreats responsibility to handle the reservations and any issues that follow. Again we went back to her and once again she denied a refund. My family requested to speak to a manager and she refused to provide any information stating that she was the only employee there. She did not provide any employee information and there is no other form of contact. This has been by far the worst experience my family has ever endured. Juanita should be fired for the way she spoke to us and the way she handled the situation so unprofessionally. STAY AWAY FROM THIS PLACE! WORST CUSTOMER SERVICE EVER! THE FAMILY THAT RUNS THIS RETREAT SHOULD BE ASHAMED OF HAVING SOMEONE LIKE JUANITA WORK AT SUCH A BEAUTIFUL RETREAT. AND IF SHE'S PART OF THIS FAMILY AS SHE SEEMS TO RUN THE OPERATION SINGLE HANDEDLY, SHE NEEDS TO RETIRE AND LET SOMEONE ELSE RUN THIS PLACE.
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Date of stay: April 2019
Value
Location
Service
Trip type: Travelled with family
Room Tip: Save your money and go somewhere else!
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2 Helpful votes
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Hilda T wrote a review Dec. 2018
Berlin, Germany50 contributions45 helpful votes
Unfortunately we didn’t have a good experience. We stayed here during Christmas and will never return. Room was too old and didn’t have central heating. Only a space heater. Floor was all tile which was very cold and didn’t want to step on it.
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Date of stay: December 2018Trip type: Travelled as a couple
2 Helpful votes
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unitedxf wrote a review Nov. 2018
Escondido, California124 contributions61 helpful votes
We stayed one night at this resort. The room was good and spacious. The mini pools were great. I'm not sure what the experience is if you stay more than one night. We also rented their banquet room for our son's welcome party. It was great and turn to be a successful party. There were a few things that I wish could have been better but overall we have a good time.
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Date of stay: October 2018
Cleanliness
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Sleep Quality
Trip type: Travelled with family
2 Helpful votes
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Response from Olya K, General Manager at Bellafonte Resort
Responded Nov. 27, 2018
Thank you so much that in your busy day you finding time to review our property. We are always improving our hotel. It si very special to us and we want our guests to be very comfortable. Please come back soon and tell your friends about Tuscany Hills Retreat.
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Tracy M wrote a review Oct. 2018
3 contributions
Very quiet and quaint. The rooms are all unique and the swimming pool and soaking hot pools are wonderful! I was told by the owner that this was originally a German day spa! Love the nature walk, the bridge over the ponds that have beautiful waterfalls, and the exotic rose gardens and plants! Dry sauna is an added plus. Love the tile floors and granite countertops. This place is a secret getaway and very charming. Staff is friendly and quick to help with anything I need. Would recommend for a retreat or wedding... the venue is special. I would totally get married here! Lovely hidden treasure!
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Date of stay: October 2018Trip type: Travelled solo
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ALSO KNOWN AS
castle creek inn hotel escondido, castle creek resort, castle creek hotel
FORMERLY KNOWN AS
Tuscany Hills Retreat
LOCATION
United StatesCaliforniaEscondido
NUMBER OF ROOMS
30
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Frequently Asked Questions about Bellafonte Resort
Which popular attractions are close to Bellafonte Resort?
Nearby attractions include Welk Resorts Theatre (2.5 km) and Stone Farms (6.9 km).
What are some of the property amenities at Bellafonte Resort?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Is parking available at Bellafonte Resort?
Yes, free parking is available to guests.
What are some restaurants close to Bellafonte Resort?
Conveniently located restaurants include Ciao Ristorante Italiano, Prohibition Brewing Co., and Canyon Grille.
Are there opportunities to exercise at Bellafonte Resort?
Yes, guests have access to a pool and a sauna during their stay.
Does Bellafonte Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Bellafonte Resort?
The staff speaks multiple languages, including English and Spanish.