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Ferdi in the breakfast department was corteous and friendly. Works hard to replenish everrything that were needed by guest. I highly recommend this place. We will come back again. The hotel was renovated and it is clean and beautiful. Everyone was always wearing a smile.
The hotel was great, very comfortable. I would definitely stay here again. Breakfast in the morning was delicious... Ferdi was very attentive and even brought out a few items after I was late to breakfast...
Wonderful hotel, very clean friendly. Nice pool and great breakfast. Especially loved Ferdi he's funny and very helpful. Breakfast selection was good. Really appreciated the hotel and how nice everything at the hotel was.More
Thank Elizabeth P
Response from Joyce M, General Manager at Fairfield Inn & Suites Fairfield Napa Valley AreaResponded May 3, 2018
Thank you for your kind review. Ferdi, our breakfast host is fast becoming a celebrity at our hotel! His tripadvisor review shout-outs are amazing! He truly takes pride in ensuring that his area is well-taken care of as well as his guests. Great to know...More
Extremely nice staff. So friendly and helpful. Cashae, our breakfast host, came in a half hour early to get breakfast out early for our kids since we were there for an event that started quite early on sat and sun. Great customer service is rare...More
Thank John C
Response from Joyce M, General Manager at Fairfield Inn & Suites Fairfield Napa Valley AreaResponded April 23, 2018
Thank you for your wonderful feedback. Please know that it our pleasure to be selected as a host hotel for your kids' team. It is our sincere hope that you were all provided a comfortable and productive stay. Cashae sends her gratitude for the special...More
This hotel deserves much more than 2 1/2 stars!! I've stayed in a lot of hotels with the Marriott brand, but this hotel ranks right up there with a Marriott Hotel. It's not your typical Fairfield Inn. Our one bedroom was roomy and very well...More
Response from Joyce M, General Manager at Fairfield Inn & Suites Fairfield Napa Valley AreaResponded April 20, 2018
Thank you so much from all of us here at the hotel. It is such a joy to receive a feedback like yours. This will continue to inspire all of us to do our best in taking care of our valued guests like you. Please...More